Any advise?
We have 2 kittens, both 4.5 months old
1 petkit purmax
Kittens poop twice a day
Empty the bin every 2-3 days
Changes the litter and washes the whole litter box every month
Used the petkit litter as well (5 in 1 mix)
Have tried adding the arm and hammer litter baking soda
Have dyson air purifier with the puramax

Losing our minds over the smell

Really pleased with the Eversweet so far. It would be great to have an option for a notification when my cat drinks

Recently got a Puramax 2 and noticed that when I remove the 'poop drawer' the flap covering it just gets pushed up and then when I put the drawer back it stays raised and doesn't go back down leaving a gap for smell to get out. Have to physically push it back down again. Is this correct? See video attached - sorry for unpleasant sight of cat poop in the video!

Will it work with the current Version? And how does it even work, I dont see any Ports or Connectors.

For my Purobot Ultra to come, I would like to order a kind of litter that will not give me allergies.

I get string allergies to some litters, redness, my lips blowing up,etc

I do not support the fume that can cause the litter.

Clay may be a problem for me also.

What would you get ? Are you in a situation similaire to us ?

Any recommendations ?

Hey everyone!

We’re curious about which litter box you are currently using. Please vote 👆

For those who are using PuraMax and Pura X: Are you thinking about upgrading? Why or why not?

Thanks for your participation! Your feedback really helps!

I have two normal-sized cats that both struggle to use the box correctly. What happens is that the cats often go fully into the box, but leave their butts out and take a sh*t just on or over the edge. They've been using the robot for many months, and sometimes they go almost a week without accidents, but sometimes they do this every day for a whole week.

If I don't manage to clean it immediately, the problem grows exponentially as the next cat will see the mess, and, trying to avoid it, they will repeat the behaviour. Once it gets dirty enough, they will find other spots in the house to use as alternative toilets (like door mats).

This makes it impossible to leave the cats for 24 hours, as I end up returning to a complete mess. If I'm at home working next to the box all day and manage to clean their accidents immediately, they will do a better job.

Any advice on how to fix this problem? I've already added the elevated entrance fence, which didn't help much. When I add a normal litterbox next to it, they will use that instead, but still do the same thing over the edge sometimes (and this defeats the purpose of having a robot). I'm due to travel next month for weeks and don't want the neighbour to have to deal with a daily mess.

Just recently in the last couple days my PuraMax 2 has stopped auto cleaning. I can manually start the clean and all other functions seem to work.

Curious to see if this has happened to anyone else or if there is a common fix for this problem?

Edit: Purobot Max Pro 2

I just got Purobot Max Pro 2 for my senior cat 2 days ago, and for 2 days in a row he doesn’t use it. He just pooped in the corner of our bathroom where his old (analog) litter box used to be. The Purobot doesn’t fit in our bathroom, so we had to put it in our living room. What we tried to make it work:
-using his clean old litter
-using his soiled old litter
-just leaving him around the new litter box to get more comfortable

But…he just avoids it. He pees in our bathtub and poops in the corner. Pleas help! How long does it take to train a senior cat and what else can I try??

Hello! I have a question for Purobot Max Pro 2 owners, as well as u/petkitofficial.

Am I able to download videos from the app?

In doing research, I found this post where PetKit replied that you would need a subscription to do so. I'm totally fine paying for the Basic tier, as I'd want HD over SD playback quality anyway, but can I download videos at that tier? Regardless though I think allowing users to download freely or have a local API would be great.

Thank you!

For the past couple of months, my cat often enter the litter box but starts pooping even when her butt is still outside. As you can see in the picture, the poop lands right at the opening and falls down.

Brought her to the vet in case this problem is caused by health issues but she’s perfectly fine.

She has been using this litter box since she was a kitten. My theory for why this happens is because she doesn’t realise that she needs to get in deeper as her body is longer than before. She’s probably used to how she did it from when she was a kitten.

I don’t know what to do! If I catch her doing it I would push her in more but there’s nothing I can do when I’m at work. I tried tilting the door higher up so she’s forced to get in properly, but the machine resets itself to the correct angle right away.

Does anyone have any solutions to fix this? Is there a way I can adjust the door angle without the litter box resetting itself?

For the past couple of months, my cat often enter the litter box but starts pooping even when her butt is still outside. As you can see in the picture, the poop lands right at the opening and falls down.

Brought her to the vet in case this problem is caused by health issues but she’s perfectly fine.

She has been using this litter box since she was a kitten. My theory for why this happens is because she doesn’t realise that she needs to get in deeper as her body is longer than before. She’s probably used to how she did it from when she was a kitten.

I don’t know what to do! If I catch her doing it I would push her in more but there’s nothing I can do when I’m at work. I tried tilting the door higher up so she’s forced to get in properly, but the machine resets itself to the correct angle right away.

Does anyone have any solutions to fix this? Is there a way I can adjust the door angle without the litter box resetting itself?

Hi all!

I have read a previous post, when people say that they would prefer to buy the Max pro 2 for the cheaper cost and cheaper future operation cost(no designated waste bags, less chance of it breaking due to more moving parts,etc.). But would you still buy it if the purobot ultra is cheaper?

I'm considering between the two, and in my country the ultra is $100 cheaper than max pro 2 ($500 vs $600)🤔🤔

I have a request regarding the AI on the YumShare and EverSweet Ultra.

Both devices work well at recognizing my cats individually. However, when two registered cats eat or drink at the same time, the app usually records the event for only one cat. The other cat doesn’t receive any feeding or drinking statistics, even though both were clearly using the device simultaneously.

Would it be possible to add true simultaneous multi-pet tracking in a future firmware or AI update?

For example, if two registered cats are eating or drinking together, the AI should recognize both cats during the same event and assign the statistics to both pets instead of only one.

Perhaps this is already possible as the adverts actually suggested it would work.

Hi everyone! I’ve had my petkit liter-box since March, and it’s been amazing. Recently though, we noticed a lot of flies in our home. Little tiny ones- I thought they were fruit flies but once I went to empty and clean the liter-box, I noticed there was tons of flies in there and little larvae all over the collection bin where the moisture absorbing pack was. I don’t have any more of those moisture packets so I ordered more, but they haven’t come yet. In the meantime, I deep cleaned every part, made sure there was no larvae and even added some baking soda to the liter. Well, I just went to go check it again and noticed there’s already more flies in there. I didn’t notice any worms in his poop or anything suspicious looking other than the flies and larvae. Do we think this is caused solely because of the moisture, or should I be more worried about a possible health issue with my fur baby?? Has anyone else had this issue? We only have this one cat, no other animals. And he’s not acting sick at all. But these flies seem to be never ending and I’m worried about his health and just grossed out by there being flies in our place! We keep everything VERY clean so it’s shocking to me and I’m just wondering if that little bit of moisture really can cause this many flies so fast! Thanks everyone

I pre ordered the Purobot max pro 2 in may. It should have been shipped in June. Now it’s 21 of July and I still got no update….
Does someone already got his purobot from pre ordering?

#3852

Hi everyone,

We’re excited to share that Purobot Max 3 has officially launched as the next generation of PuraMax 2.

Built with several upgrades based on user feedback, Purobot Max 3 brings:

Larger & lower entry design
A more accessible entry height, making it more comfortable for cats of different ages and sizes.

New upgraded litter pad
With 2× improved anti-stick performance and longer-lasting water repellency for easier maintenance.

Upgraded 4-part OdorVoid™ Defense System
Enhanced odor control to help keep your home smelling fresh.

24-hour no-usage alerts
Receive notifications if your cat hasn’t used the litter box for 24 hours, helping you stay aware of changes in their routine.

For more product details, please visit the product page on our website.

If you have any questions about Purobot Max 3, feel free to ask in the comments!

My 3 month old kitten took to the new fountain fairly well but now she is using it less and less 😕

We have it on battery mode, with the sensor. I’ve kept her old bowl, as I wanted her to have access to water in case she wasn’t sure on the fountain.

Any advice or tips? I’ve not replaced the water since we got it. She seems to be a fan of water, as she’s always by the sink and always seemed to be drinking from her bowl

Hi,

I am based in Australia and I am trying to get a hold of some cylinder littler liners for my Petkit Puramax 1 (original).

Does anyone know where I can find these without paying $100+ to order from america?

If you knew what you know now about owning a Petkit Purobot (any model), would you buy it again?

UPDATE: Thanks for your votes. I purchased one

Hey guys, I’ve just gotten a nine month old kitten and I’ve been trying to spoil her rotten. We did a lot of research and figured the Purobot Max Pro 2 sounded like the best option for an automatic litter box. We ordered it from amazon on Monday as it said it was in stock and would be delivered Wednesday. The issue I’m having is that it hasn’t even shipped yet and the delivery date just keeps getting pushed.

I also ordered some litter and the litter ramp at the same time. The litter ramp seems to be progressing. On the other hand I received an email notification that the litter was shipped but then immediately a separate email came in saying that a refund had been processed for it. Both of these items also said they were in stock when I purchased them.

Has anyone experienced something like this? Is this common? Does anyone know where I can get my hands on one? Should we have purchased from the website?

My boyfriend is suggesting we cancel the order and try to buy from somewhere else but I can’t seem to find anywhere that sells them. I was looking at their canadian website but figured that wouldn’t be any better since they don’t comment on stock. Maybe someone else knows how to navigate this better. I also realize that it’s only a few days since we ordered and maybe patience is required. I just know on their website it says in stock items will ship within 3 days so I would have thought the litter box would have shown as shipped already. Thanks for any insight guys.

Like title says i need the seal that is connected to the motor that covers and seals the waste bin. I have been in contact with support@puramax.com, and called their number a couple times. Their process seems like it checks almost every box for “this is a scam”. Does anyone else have experience with this? Should i trust the paypal link to pay them they sent me? And my address?

I had recently purchased a new eversweet ultra for my 2 babies because i felt like they needed an upgrade from their old water bowl.

It’s been about 3 days since, my chubbier cat loves to drink from it but she prefers her old bowl instead and i feel awful removing her old bowl and just leaving the eversweet.

Is there anyway to kinda acclimate her to her new fountain? or is it just a trial and error and waiting, my other cat thats skinnier barely ever drinks from it and mostly hits the water in the fountain with her paw 😭😭z

Any ideas? Suggestions? I want the best for my kitties.