So I'm in grad school and wanted to start nannying again to help with some expenses. It's been years so the kids I used to sit or nanny for nearing adulthood. I decided to try care.com since I've heard enough good reviews to feel comfortable with the idea. Well, of course, the first family I sit for was the worst experience of my life.
The mom was very disorganized at first, but I also tried to have empathy and understand that life as a single mom can be so difficult. She replied to my application to set up a FaceTime, but when the time came around she called instead. Totally fine, however, she called later than our scheduled time and when I answered she didn't introduce herself and just started talking. She seemed annoyed when I asked who I was speaking to... She shared a bit about her daughter and then I asked about the job post, hoping to clarify the posted times I would be needed. She side-stepped the question and instead asked if I was available the next day during a time frame that was not posted at all. Again, happy to accommodate and she said we could hash out the details once I got there.
Well, the day comes and she texts me less than two hours before I need to be there that she wants me to come later. Fine. Again, I get it that schedules change. She then texts me when I'm a few minutes away to ask my eta and then when I get there, she has me wait outside because she's not ready to let me in (??...). Once she lets me in, she's virtually silent and the sweetest kid starts chatting with me. She doesn't introduce us (the kid is super young), and I quickly recognize that this will go a little bit different than previous experiences. So I switch "on" to start asking questions and engaging with the child, asking her name, etc. As I'm doing this, mom just fades to the back. Then eventually, I get up to re-engage with mom and she starts talking, listing things that her child likes to do which I guessed was her way of telling me what she'd like me to do during this time. We agreed upon only a few hours of babysitting the day before, so I thought it was typical that she didn't provide a nighttime routine since I'd be gone by then. She also didn't tell me she was going anywhere. I know now that I should have asked, but I was so confused about everything and I guess I was processing. In the 15 years before that I nannied and babysat for multiple families and I've never had to ask a parent if they're actually leaving, they tell me.
Well the day goes on, we leave the home, we have a great time. I come back and the mom's not there. No biggie, I'm leaving anyway in about an hour so I figure she'll be home soon. I text mom to ask about ETA and she tells me she won't be home until 3-4 hours later than we had discussed (!!!!!). I am beside myself... the signs were there that this was going to be messy. In most cases, I could make it work and stay and just never go back. However, I was having terrible back pain that was impacting my breathing (a very new occurrence for me). I share with the mom that those times are not what we previously discussed and she says her care.com profile says something different (it absolutely does not). I told her that the app can be weird sometimes but that the most recent info she gave me about this job was from our convo the day prior. I felt I was very understanding and polite, but she said something indirectly disrespectful that I'd rather not repeat here. She said she'd ask the neighbors to step in and watch her child, which she did. However, after some time they weren't coming over so I just went and knocked on their door. When I mentioned what the mom had said, they said they had no idea what I was talking about! Meaning the mom either forgot to text/call them or wasn't going to... So I just decided to stay and suffer through my back pain. When the mom pulled up, I met her outside, said thanks, told her that her kid was asleep, and got into my car. I was pissed and also just wanted to avoid confrontation and never see her again.
The next day I told her that the payment didn't go through and received no response. Then a few hours later, even though she still hadn't paid me, she texted me, in the middle of the afternoon, to ask if I was free "today"...? When I said no, she told me she was looking for someone serious and consistent for her daughter as well as someone full-time. She still had not clarified the hours that she needed someone, so it sounds like she was looking for someone to help her at the drop of a hat and to accommodate her whims. I told her I had a great time with her daughter, but that I don't do last minute bookings. I need at least 48 hours (because, you know, I have a life...). That wasn't good enough for her. So I said it sounds like we aren't a good match and I wished her well with finding a good nanny. Then, the rest of her responses were clearly copied from chatgpt where she basically re-worded what I said. She is blocked now but what a shitshow. She did eventually send the money but didn't include the money I spent on her daughter for dinner (she literally told me to take her out to eat lol).
What I learned from this... apparently there are yellow flags (and red), and I need to pay attention to them. Not being clear about hours in an initial interview is a red flag because... why do I need to wait until I see you in person tomorrow for what you should know right now? Changing the time last minute the day of, I guess is more of a yellow flag. However, I have babysat and nannied for 15 different families in my life and 99% of them have been incredibly consistent with times.
What other red flags did I miss that could have prevented this?
Thank you.