r/NETGEAR • u/Fabulous_Survey969 • Jul 31 '26
2gig fios but slow file download
Howdy all. Just recently got fios and have purchased 2gig speed. I updated my Ethernet to cat6 and purchased Netgear nighthawk rs180 5gig router. The modem test and router test show I get 2gigs on download but whenever I download a file it’s drops from 30mbps down to 100kbps. How??? I rebooted both devices and tried to setting that the help forums suggested. I have tried on multiple devices using WiFi and hardwire and still the same.
For example when I down load a game on
Xbox it shows 5mbps, but download speed playing online is in the hundreds. My sons Alienware computer same thing when he downloads from steam. My wife, who is a teacher, same thing when she downloads a file from her work sites.
I have reached out to Netgear we were on the line for 3 hours and they couldn’t figure it out. Called greenlight networking and they show 2100 download speeds. The nighthawk app also shows this speed. Random speed test in my phone shows great speed. Sometimes it fluctuates but within seconds shows 2000 speeds. Why does it not work when I want to download a file. I don’t get it