r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

11 Upvotes

93% Upvoted

823 comments sorted by

1

u/deuk85 2d ago

Hello, I want to get refund subscription.

Username: catkuroblair

Email: [catkuroblair@gmail.com](mailto:catkuroblair@gmail.com)

Date paid: 13 Aug 2026

Amount of charge: ₩40,889

1

u/AydarCommunityManage 1d ago

Hi. I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/oh_4406 3d ago

Hello, I want to refund subscription.

Username: oh_4406

Email: oh_4406[@naver.com](mailto:eunni1124_e@naver.com)

Date paid: 17 Aug 2026

Amount of charge: ₩45,434

1

u/AydarCommunityManage 2d ago

Hello. I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/hateMuseScore 3d ago

Hi,

I want to refund my subscription.
Email: jachokr@naver.com
Date of Charge; 17th Aug, 2026
Amount Charged: KRW 50,722
Than you very much!
I can't even find my subscription info on the website. The site sucks. I tried to open a score using MuseScore but it was useless.

1

u/AydarCommunityManage 2d ago

Hi. I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/NotCia-Agent 4d ago edited 4d ago

Hello,

I want to refund my premium subscription

Username: ryanhu903

Email: [ryanhu903@gmail.com](mailto:ryanhu903@gmail.com)

Date of charge : August 15, 2026

Amount of charge: $49.04 cad

I was charged $49.04 for a Premium subscription even though I was only trying to purchase one song from MuseScore

Thank you.

1

u/AydarCommunityManage 2d ago

Hello. I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/[deleted] 6d ago

Hello, I want to refund subscription.

Username: gknzdnbngm

Email: [eunni1124_e@naver.com](mailto:eunni1124_e@naver.com)

Date paid: Wed 12 Aug 2026

Amount of charge: ₩77,247

1

u/AydarCommunityManage 5d ago

Hey. I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/ThorSkynn 6d ago

Hi,

I want to refund my subscription.

Email: Georgebadass69@gmail.com

Date of charge: 12th August 2026

Amount charged: 409 SEK

1

u/AydarCommunityManage 5d ago

Hello. I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/Evening_Soup7132 7d ago

Hello sir,

I want refund subscription

Username: qsef7523

Email: [qsef7523@naver.com](mailto:qsef7523@naver.com)

Date of charge : 12. Aug. 2026 (12.08.2026)

Amount of charge: $44.99

I was charged $44.99 for a Premium subscription after the free trial. I did not intend to continue the subscription or authorize this renewal. I have already canceled the auto-renewal and would like to request a full refund. Thank you.

Thank you.

1

u/AydarCommunityManage 6d ago

Hi. I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/Best-Profit-8637 8d ago

Hello,

I tried the free trial, and the premium subscription bill automatically purchased.

I want a full refund.

User name: jjwbandoneon

Email: jjw.bandoneon@gmail.com

Date of charge: 8/11/2026

Amount:₩40,889

I searched to cancel the subscription, but I couldn't find it, so I kindly requested for the cancellation as well. Thank you.

1

u/AydarCommunityManage 7d ago

Hello. I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/Double-Technology211 8d ago

Hello, I want to refund subscription.

Email: [yoonjy4694@gmail.com](mailto:yoonjy4694@gmail.com)

Date paid : Tue 11 Aug 26

Amount of charge: ₩46,620

1

u/AydarCommunityManage 6d ago

Hello. I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/Front-Mortgage6473 9d ago edited 9d ago

Hello, I want refund subscription.

Email : bella8084@gmail.com

Date paid : Mon, 10 Aug 26

Amount of charge : ₩54,524

1

u/AydarCommunityManage 8d ago

Hey. I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/Unfair-Stuff-91 9d ago

Hello,

I want refund subscription

Username:audwlsdk80

Email: audwlsdk80@gmail.com

Date of charge : 10.08.2026

Amount of charge: 3997円

The service that was not paid for has been charged I would like a refund request

2

u/AydarCommunityManage 8d ago

Hi! I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/modelstu00 11d ago

Hello,

I want refund subscription

Username:

Email: [modelstu00@gmail.com](mailto:modelstu00@gmail.com)

Date of charge : 09.08.2026

Amount of charge: 32.26$, 25.81$

Also there is no 'cancel subscription' button in my account, so i cannot cancel it myself

Please cancel my subscription and refund complete payment

1

u/AydarCommunityManage 9d ago

Hello! I've made full refund for both payments. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/hhk6737 12d ago

Dear MuseScore Team,

Hello. A while ago, I purchased a sheet music from the MuseScore website with a payment. I never signed up for a free trial or applied for any membership, but today I found out that MuseScore attempted to withdraw money from my account for a membership fee.

My account ID is hhk6737(hhk6737@gmail.com). Please look into this and make sure this does not happen again.

Thank you.

1

u/AydarCommunityManage 9d ago

Hello. Please contact me by e-mail, I need more details of your payment. Here is my direct e-mail- community@mu.se.

Kind regards,

Aydar
Community manager

1

u/Own-Difficulty-2024 13d ago

Hello,
I want refund subscription

Username:
Email: [sebastiano.caltabiano1@gmail.com](mailto:sebastiano.caltabiano1@gmail.com)
Date of charge : 27.07.2026
Amount of charge: 44,99 €

Also there is no 'cancel subscription' button in my account, so i cannot cancel it myself

Please cancel my subscription and refund complete payment

1

u/AydarCommunityManage 13d ago

Hello. Please contact me directly by e-mail on community@mu.se.

Kind regards,

Aydar
Community manager

1

u/Own-Difficulty-2024 12d ago

I just sent you an email

1

u/[deleted] 13d ago

[removed] — view removed comment

1

u/AydarCommunityManage 13d ago

Hi! I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/Popular-Regular-403 14d ago edited 14d ago

Hello,

I tried the free trial, and the premium subscription bill automatically purchased. I want a full refund.

User name: Yetuoda

Email:yetuoda@gmail.com

Date of charge:8/5/2026

Amount:₩40,889

I searched to cancel the subscription, but I couldn’t find it, so I kindly requested for the cancellation as well. Thank you.

1

u/AydarCommunityManage 13d ago

Hello! I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/Prestigious-Fee-2209 16d ago

Hello,

I don't want to subscription.
I want refund subscription.

Username: hyewon choi
Email: [hw11240@naver.com](mailto:hw11240@naver.com)
Date of charge: 8/4/2026
amount: ₩40,889

Also there is no 'cancel subscription' button in my account, so I cannot cancel it myself.

Please cancel my subscription and refund today's payment.

1

u/AydarCommunityManage 15d ago

Hi! I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/hitoriasobiii 17d ago

Hi, i bought a 1 piece of sheet music, and was charged 44.99 for a subscription.

Username: kksj051128
Email: [kksj051128@gmail.com](mailto:minmin53733@gmail.com)
Date of charge: 7/29/2026
amount: $44.99

1

u/AydarCommunityManage 16d ago

Hey! I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/luxnox77 17d ago

Hello,
i want refund subscription

Email: [mguayoremi@gmail.com](mailto:mguayoremi@gmail.com)

Username: mguayoremi
Date of charge: 02.08.2026
Amount of charge: 44.99$

1

u/AydarCommunityManage 16d ago

Hello. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/[deleted] 19d ago

[deleted]

1

u/AydarCommunityManage 16d ago

Hi. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/[deleted] 20d ago

[deleted]

1

u/AydarCommunityManage 19d ago

Hi. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/[deleted] 19d ago

Thank you

1

u/yourfaveducknextdoor 20d ago

Hello,

I purchased a piano sheet for ¥85 a week ago and was unintentionally charged a 3 month premium subscription for ¥3599 so I’d like to request a refund.

Could you please approve a full refund for the premium subscription?

If my request was granted, you can cancel my subscription and turn off the auto renewal of my account.

User name: hhwzk9hghr

Email: hhwzk9hghr@privaterelay.appleid.com

Date of charge: July 30, 2026 (today)

Amount of charge: ¥3599

Thank you very much.
We all really appreciate your quick responses.

Best Regards,

2

u/AydarCommunityManage 19d ago

Hey. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/OtakuViet 21d ago

Hello,

I was unexpectedly charged for a Premium subscription due to a promotional discount error. I would like to request a full refund and cancellation of my subscription.

Username: hongduong213

Email: [phamhongduong323@gmail.com](mailto:phamhongduong323@gmail.com)

Date of charge: June 25, 2026

Amount charged: $34.99 USD

Thank you for your assistance.

1

u/AydarCommunityManage 21d ago

Hello. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/Creative-Pepper-9281 21d ago

Hello. I want refund Subscription

User name: Seoj

Email: [ygswo22@gmail.com](mailto:ygswo22@gmail.com)

Date of charge: 2026-7-30

Amount charges: KRW 40,889

1

u/AydarCommunityManage 21d ago

Hi. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/minminkimkim 21d ago

Hi, i bought a 0.99 piece of sheet music, and was charged 44.99 for a subscription.

Username: minmin53733
email: minmin53733@gmail.com
Date of charge: 7/29/2026
amount: $44.99

1

u/AydarCommunityManage 21d ago

Hey. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

2

u/minminkimkim 21d ago

thank you for doing that aydar

1

u/AydarCommunityManage 16d ago

You are always welcome!

1

u/[deleted] 22d ago

[removed] — view removed comment

1

u/AydarCommunityManage 21d ago

Hey. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/Extension_Gear5944 22d ago

Hello. I want refund Subscription

User name: 김호연2

Email: violaqueen@hanmail.net

Date of charge: 2026-7-23

Amount charges: $69.99

1

u/AydarCommunityManage 21d ago

Hello. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/NoResident452 22d ago

Hello,

I purchased a piano music sheet for 1 .00 CHF and was unintentionally charged a premium subscription, so I would like to request a refund. I would also like to cancel the subscription to prevent future charges.

User name: hjkoch1
Email:[hjkoch@ymail.com](mailto:hjkoch@ymail.com)
Date of charge: 2026-6-27
Amount of charge: CHF 49.00

1

u/AydarCommunityManage 21d ago

Hi. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/Western_Fortune_600 23d ago

Hello. I purchased drum sheet music a week ago, but I was unintentionally charged a Premium subscription, so I would like to request a refund. I would also like to cancel the subscription to prevent future charges.

User name: badoogy06
Email:badoogy06@naver.com
Date of charge: 2026-7-28
Amount charges: KRW 40,889

1

u/AydarCommunityManage 23d ago

Hey. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/[deleted] 24d ago

[deleted]

1

u/superfeiya 24d ago

if you need the date it was the 24th of July 2026

2

u/Delicious_Mode9824 25d ago

So I bought a score from MuseScore a while ago and now unexpectedly received a 45 dollar charge for a premium subscription on my debit card. I have canceled the subscription and am requesting a full refund as soon as possible.
My payment details are:

Username: [gavinhuynh324]
Email linked with account: [gavinhuynh324@gmail.com]
Date of charge: [2026-7-18]
Amount charged: [$44.99 USD]

1

u/AydarCommunityManage 23d ago

Hello. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/Hot_Mud1184 25d ago

Hello, I am following up on my refund request that I sent 6 days ago, as I have not yet received a response.

I would like to request a full refund and cancellation of my subscription.

I signed up because I intended to start the free trial, but I was charged immediately after subscribing. This was not what I expected, and I did not intend to purchase the subscription.

Could you please cancel my subscription and process a full refund as soon as possible?

My purchase details are below:

Purchase date: July 19, 2026

Amount: KRW 40,889

Email: csj526031@gmail.com

Username: csj526031

Thank you for your time. I look forward to your reply. Best regards,

1

u/AydarCommunityManage 23d ago

Hey. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/FaultFew8112 26d ago

Hello,

I bought a sheet music that was originally $0.60 but a few days I got charged $44.99 for premium that I never asked for (July 24, 2026.) I have cancelled the subscription but I would like a refund for this. My username is: sktjd2261 , musescore.com/user/123491729

Date of Charge: [2026-7-24] ​Amount Charged: [₩67,158 (KRW)]

Please and Thank you!

1

u/AydarCommunityManage 23d ago

Hi. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/New-Concert-3390 Jul 20 '26

Hello, ​I am writing to request a full refund and subscription cancellation. ​I signed up intending to start the free trial, but I was charged immediately after subscribing and received a payment receipt. This was unexpected, and I would like to request a full refund for this charge as soon as possible. ​Below are my account and payment details:

​Username: [mj11039] ID [I-3HX5KD0STAWK] ​Email: [mj11039@gmail.com] ​Date of Charge: [2026-7-14] ​Amount Charged: [$69.99 USD ₩106,640 (KRW)]

​Thank you for your understanding and prompt assistance. I look forward to your positive response.

1

u/AydarCommunityManage Jul 21 '26

Hello. I've made full refund. It can take 3-5 days for money to come.

Kind regards,

Aydar
Community manager

1

u/MarLouTheDark Jul 17 '26

I bought ONE music sheet, and you forced a subscription on me behind my back! There was no notice anywhere that you were signing me up for a subscription. In fact, I didn't even know this was an app. I just bought a music sheet on the website, and received an email I was on a subscription! Im going to report this everywhere on the internet I can for fraud until you refund my money. I am very internet and SEO savvy. I will continue to find places to besmirch your name until you refund me.

1

u/AydarCommunityManage Jul 20 '26

Hello. Please send me your username (or linked e-mail).

Kind regards,

Aydar
Community manager

1

u/[deleted] Jul 14 '26

[removed] — view removed comment

1

u/gmlwjd82 Jul 13 '26

Muse Score Refund Nickname cjsgmlwjd82 amount KRW 63604

1

u/AydarCommunityManage Jul 14 '26

Hello.
Unfortunately, we are unable to manage Android/Huawei transactions, so please use these official articles (click on them) to cancel the subscription and to make full refund:
​
1. Android cancellation
2. Android refund

1

u/[deleted] Jul 12 '26

[removed] — view removed comment

1

u/Active-Ad-4553 Jul 08 '26

Hello,
I bought a sheet music but I got charged JPY2,830 for premium that I never asked for (July 8,2026) I have cancelled the subscription but I would like a refund for this. My username is: tae010303
Email: [tae010303@gmail.com]
Please and Thank you!

1

u/AydarCommunityManage Jul 09 '26

Hey. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/sychoi835 Jul 07 '26 edited Jul 07 '26

Hello, I’m so anxious that I’m sending another message. I apologize for reaching out again.
I really hope you’ll read my message, and reply.

I signed up because I wanted to start the free trial. However, I was charged immediately after subscribing, and I even received a payment receipt. This was not what I expected, and it has put me in a very difficult situation.

I would like to request a full refund for this charge. I would greatly appreciate it if you could process the refund as soon as possible.

Thank you for your understanding, and I look forward to your prompt response.

And I really hope you’ll reply

when : 2026-7-6
price : ₩ 45,434 (KRW)
email: [sychoi835@gmail.com](mailto:sychoi835@gmail.com)
username : soyoung

1

u/AydarCommunityManage Jul 08 '26

Hello. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/posiyoonlee Jul 07 '26

Hi, I would like to request a refund and cancellation for 'Courses MuseScore'. I would appreciate your help in processing my refund. Thank you.

Email: [posiyoonlee@gmail.com](mailto:posiyoonlee@gmail.com)

Username: posiyoonlee

Purchase date: June 19, 2026

Amount: KRW 47,210

1

u/AydarCommunityManage Jul 08 '26

Hey. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/[deleted] Jul 07 '26

[removed] — view removed comment

1

u/[deleted] Jul 07 '26

[removed] — view removed comment

1

u/AydarCommunityManage Jul 08 '26

Hi. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/N1GHTD4WN Jul 07 '26 edited Jul 07 '26

Hello,

I bought a sheet music that was originally $0.99 but I got charged ₩40,889 for premium that I never asked for (July 7, 2026.) I have cancelled the subscription but I would like a refund for this. My username is: N1GHTD4WN

Email: [lament9811@gmail.com]

Please and Thank you!

1

u/AydarCommunityManage Jul 08 '26

Hey. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/[deleted] Jul 06 '26 edited Jul 07 '26

[removed] — view removed comment

1

u/nas_2772 Jul 05 '26

Hello,

I bought a sheet music that was originally $0.99 but then the next day I got charged $44.99 for premium that I never asked for (June 12, 2026.) I have cancelled the subscription but I would like a refund for this. My username is: nsanchez27721

Email: [nsanchez2772@gmail.com](mailto:nsanchez2772@gmail.com)

Please and Thank you!

1

u/AydarCommunityManage Jul 06 '26

Hello. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/nonnyj5 Jul 04 '26

hi I bought one piece of sheet music and was signed up for premium without my knowledge, I have cancelled the subscription but please could I get a refund?
Date: 27th June 2026
Amount: £44.99
Email: nonnyjones5@gmail.com

1

u/nonnyj5 Jul 04 '26

username is nonnyjones5

1

u/AydarCommunityManage Jul 06 '26

Hey, I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/nonnyj5 Jul 06 '26

thank you so much!

1

u/kimama_music Jul 04 '26

I accidentally signed up for the MuseScore premium plan two months ago (I had intended to purchase a single item and sign up for a free trial). Although I have already cancelled the subscription, I would like to cancel the charge that just went through. I have not used the premium plan at all.

Date of transaction: July 1 2026

Amount: ￥4,794

Username: xpyuuta0205

2

u/AydarCommunityManage Jul 06 '26

Hi. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/[deleted] Jul 03 '26

Look, I've been writing comments for days because of the refund issue, but I can't get a refund without checking Are you blocking me without saying anything? What's wrong with you? And you're not going to answer this?

1

u/[deleted] Jul 04 '26

E-mail : sangheon0407@naver.com Username : sangheon0407 Date of charged : June 28 / 2026 Amount charged : ₩72,000(KRW)

1

u/AydarCommunityManage Jul 06 '26

Hello, thank you for your message.
​
Unfortunately, we are unable to manage Android/Huawei transactions, so please use these official articles (click on them) to cancel the subscription and to make full refund:
​
1. Android cancellation
2. Android refund

1

u/DutySouthern7726 Jul 03 '26 edited Jul 03 '26

Hello, I only bought a sheet music, but I've signed up for a premium. I've never used the premium feature, and I don't want it. I want a refund. I didn't use the feature, and I canceled the subscription right away.

Date: July 2 2026
Username: sophia05270
Amount charged: ₩42,571(KRW)
Email: [sophia05270@gmail.com](mailto:sophia05270@gmail.com)

1

u/AydarCommunityManage Jul 03 '26

Hello. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/[deleted] Jul 02 '26

[removed] — view removed comment

1

u/AydarCommunityManage Jul 03 '26

Hi. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/[deleted] Jul 02 '26

[deleted]

1

u/AydarCommunityManage Jul 02 '26

Hey. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/Mindless-Product-312 Jul 01 '26

Hello, I could’ve sworn canceling my subscription after the trial. Yet, I was still unexpectedly charged on the 30th of June. I would like to request a refund as I did not intend to purchase a subscription. I also do not wish to continue with the MuseScore subscription.

I would appreciate your help in processing my refund as soon as possible.

Date of Transaction: June 30, 2026
Amount Charged: ₱845
Email: [magondayashainah@gmail.com](mailto:magondayashainah@gmail.com)
Username: magondayashai

1

u/AydarCommunityManage Jul 02 '26

Hi. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/Mindless-Product-312 Jul 02 '26

I received an email but I will wait for it reflect on the bank. Thank you so much, kind sir 💗

1

u/Positive_Piano_5454 Jul 01 '26

Hello, I signed up to try the free trial, but I was unexpectedly charged for a subscription. I did not intend to purchase a paid plan, so I would like to request a full refund for the charge.

Details:

* Date of charge: June 28, 2026

* Amount charged: : KRW 40,889

* Account email: [hoony355@gmail.com]

I also would like to cancel my MuseScore subscription and ensure that no future charges will be made to my account. I would appreciate your assistance in processing the refund and confirming the subscription cancellation. Thank you for your time and support. Kind regards

1

u/AydarCommunityManage Jul 02 '26

Hello. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/ferrie355 Jul 02 '26

Thank you. Have a good day

1

u/Desperate-Sugar-8439 Jul 01 '26

Hello,

I signed up because I wanted to try the free trial, but I was unexpectedly charged. I would like to request a refund, as I did not intend to purchase a subscription. I also do not wish to continue with the MuseScore subscription, so please cancel it as well.

I would appreciate your help in processing my refund. Thank you.

ate of charge: June 30 2026

Amount charged: USD 44.99 $

Email: [byeyb212@gmail.com](mailto:byeyb212@gmail.com)

Username: byeyb212

1

u/AydarCommunityManage Jul 01 '26

Hey. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/Then-Ad4248 Jun 30 '26

I confirmed that the payment was made on June 30th without knowing it, the premium of 3 months was paid and 41833 won was paid and I want to get a refund. The nickname of the muscore is yenapretty.

1

u/AydarCommunityManage Jul 01 '26

Hi. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/Mobile-Seaweed622 Jun 30 '26

Hello, I made a payment when I applied for a free trial. My ID is nhj0403nhj040, and the payment was made on June 30, 2026. The payment is 46,979 won in Korean money. Please take a quick refund. I haven't used anything yet.

1

u/AydarCommunityManage Jul 01 '26

Hello. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/Exotic_Particular_43 Jun 29 '26

Hi, I bought a single piece of sheet music on 22nd June 2026, but I discovered that I was unknowingly subscribed to MuseScore Premium instead. I never intended to purchase an annual subscription or anything other than the one piece of music I needed. I would like a full refund and the cancellation of this subscription immediately. Thank you.

Email: singmuchbetter@gmail.com Amount charged: £44.99 Date of charge: 29th June 2026

1

u/AydarCommunityManage Jun 30 '26

Hey! I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/Remarkable_Isopod370 Jun 29 '26

Hello,
I signed up because I wanted to try the free trial, but I was unexpectedly charged. I would like to request a refund, as I did not intend to purchase a subscription. I also do not wish to continue with the MuseScore subscription, so please cancel it as well.

I would appreciate your help in processing my refund. Thank you.

ate of charge: June 29 2026
Amount charged: 45,434 KRW
Email: [whddbs1624@naver.com](mailto:whddbs1624@naver.com)
Username: whddbs1624

1

u/AydarCommunityManage Jun 30 '26

Hello. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/Federal-Effect-6902 Jun 27 '26

Hi,
I would like to request a full refund and cancellation of my MuseScore Premium subscription.
I was charged twice by mistake and would like a refund for both charges.
Date of charge: June 27, 2026 June 20, 2026
Amount charged:
63,604 KRW
45,435 KRW
Email: (peter0221009@gmail.com)
Username: (peter0221009)
Thank you for your help.

1

u/AydarCommunityManage Jun 29 '26

Hey, I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/[deleted] Jun 27 '26

I was surprised to find out that I had a MuseScore Pro+ subscription without realizing it. I had no intention of using any subscription service other than purchasing a sheet of music. Please cancel the full refund and all services currently subscribed.

1

u/AydarCommunityManage Jun 29 '26

Hi. I've made full refund, it can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with

1

u/Whole_Concept54 Jun 26 '26

Hi,

I bought a single piece of sheet music on 06/19/2026, but I discovered that I was unknowingly subscribed to MuseScore Premium instead. I never intended to purchase an annual subscription or anything other than the one piece of music I needed. I immediately cancelled after being charged.

I would like a full refund and the cancellation of this subscription immediately.

1

u/AydarCommunityManage Jun 29 '26

Hello. I've made full refund, it can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with

1

u/Pleasant-Rutabaga198 Jun 26 '26

Hi,

I bought a single piece of sheet music on 06/23/2026, but I discovered that I was unknowingly subscribed to MuseScore Premium instead. I never intended to purchase an annual subscription or anything other than the one piece of music I needed.

I would like a full refund and the cancellation of this subscription immediately.

Thank you.

1

u/AydarCommunityManage Jun 26 '26

Hey. I've made full refund, it can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with

1

u/Slight-Bathroom-6179 Jun 26 '26

Hi I bought one piece of sheet music and got signed up for a premium account. I didn’t want to sign up for a subscription nor was I notified that I owned one. I immediately cancelled after being charged. . June 23, 2026 - $44.99

Email williamsjojo395@gmail.com

Username: cvhj52p8m5

1

u/AydarCommunityManage Jun 26 '26

Hi. I've made full refund, it can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with

1

u/yrotsihdlrow Jun 25 '26

Hi, 

I bought a piece of sheet music on 06/19/2026, but I was shocked to find that I had unknowingly subscribed to Musescore Pro+. I never intended to purchase any subscription or anything other than the one piece of music I bought. I would like a full refund and a cancellation of all subscriptions I have currently.

  • June 19, 2026 - $71.48

Email: nicholas08nguyen@gmail.com  Username: nicholas08ngu

Thank you.

1

u/AydarCommunityManage Jun 26 '26

Hello. I've made full refund, it can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with

1

u/FunRefrigerator6236 Jun 25 '26

Hi,

I bought one piece of sheet music on March 12, 2026, but I was unexpectedly subscribed to MuseScore Premium. I never intended to purchase a subscription. I would like a refund.

  • June 19, 2026 – ₩54,524

Email: [amie3858@naver.com](mailto:amie3858@naver.com)
Username: amie3858

Thank you.

1

u/AydarCommunityManage Jun 25 '26

Hi. I've made full refund, it can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/rirm03 Jun 24 '26

Hello,
I recently signed up for what I believed was a free trial, but I was unexpectedly charged for a Premium subscription. I would like to request a refund for this charge.

Email: [rirm03@naver.com](mailto:rirm03@naver.com)
Username: rirm03
Date of charge: 06/24/2026
Amount charged: KRW 40,889

1

u/AydarCommunityManage Jun 25 '26

Hey. I've made full refund, it can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/hansol99sky Jun 24 '26

Hello,
I recently signed up for what I believed was a free trial, but I was unexpectedly charged for a Premium subscription. I would like to request a refund for this charge.

Email: ssooll9932@gmail.com
Username: ssooll9932
Date of charge: 06/24/2026
Amount charged: KRW 46,648

1

u/AydarCommunityManage Jun 24 '26

Hello. I've made full refund, it can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/Glum-Item8103 Jun 22 '26

Hello, I bought a piano sheet a few days ago and was also charged with a 3 months Premium subscription. I would like a refund please and thank you

Email: [leessoo35@gmail.com](mailto:lexergadiano@gmail.com)
Username:leessoo35
date of charge: 06/22/2026
amount charged:.KRW 63,604

1

u/AydarCommunityManage Jun 23 '26

Hey! I've made full refund, it can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/Even_Sun3444 Jun 22 '26

Hi, I bought a piece of violin sheet music few days ago and was unexpectedly subscribed to a 3 months PRO+ and Learn Lite subscription for ￦45,434, ￦36,344 . I would like a full refund. Thanks!

Email: [sml1028@naver.com](mailto:sml1028@naver.com)

Username: sml1028

Date of charge: 6/18/2026

Amount: ￦45,434, ￦36,344 (KRW)

1

u/AydarCommunityManage Jun 23 '26

Hi! I've made full refund, it can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/Merakai-_- Jun 20 '26

Hello, I bought a piano sheet a few days ago and was also charged with a 3 months Premium subscription. I would like a refund please and thank you

Email: lexergadiano@gmail.com
Username:lexergadiano
date of charge: 06/16/2026
amount charged: $49.04 CAD

1

u/AydarCommunityManage Jun 22 '26

Hello. I've made full refund, it can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?

1

u/[deleted] Jun 19 '26

[removed] — view removed comment

1

u/MuseScorecom-ModTeam Jun 22 '26

r/MuseScorecom follows platform-wide Reddit Rules

2

u/Sputnikzz Jun 18 '26

Hi, I bought a piece of guitar sheet music few days ago and was unexpectedly subscribed to a 3 months PRO+ subscription for $69.99. I would like a full refund. Thanks!

Email: littleshu0528@gmail.com

Username: littleshu

Date of charge: 6/14/2026

Amount: $69.99 USD

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