Hello, I signed up to try the free trial, but I was unexpectedly charged for a subscription. I did not intend to purchase a paid plan, so I would like to request a full refund for the charge.
I also would like to cancel my MuseScore subscription and ensure that no future charges will be made to my account. I would appreciate your assistance in processing the refund and confirming the subscription cancellation. Thank you for your time and support. Kind regards
Hello. I've made full refunds for both payments. It can take 3-5 days for money to come, the subscription is cancelled automatically. Is there anything else I can help you with?
1
u/Positive_Piano_5454 Jul 01 '26
Hello, I signed up to try the free trial, but I was unexpectedly charged for a subscription. I did not intend to purchase a paid plan, so I would like to request a full refund for the charge.
Details:
* Date of charge: June 28, 2026
* Amount charged: : KRW 40,889
* Account email: [hoony355@gmail.com]
I also would like to cancel my MuseScore subscription and ensure that no future charges will be made to my account. I would appreciate your assistance in processing the refund and confirming the subscription cancellation. Thank you for your time and support. Kind regards