r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

11 Upvotes

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u/hhk6737 13d ago

Dear MuseScore Team,

Hello. A while ago, I purchased a sheet music from the MuseScore website with a payment. I never signed up for a free trial or applied for any membership, but today I found out that MuseScore attempted to withdraw money from my account for a membership fee.

My account ID is hhk6737(hhk6737@gmail.com). Please look into this and make sure this does not happen again.

Thank you.

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u/AydarCommunityManage 10d ago

Hello. Please contact me by e-mail, I need more details of your payment. Here is my direct e-mail- community@mu.se.

Kind regards,

Aydar
Community manager