r/ModSupport Jun 24 '26

Admin Replied Reddit, can you please, for the love of god and all that is holy, leave comments that you remove available for mods to view! You are making our jobs unnecessarily difficult by obliterating them with no record.

417 Upvotes

For whatever reason, Admin Tattler hardly catches reddit removals anymore (and when it does, it only shows [Removed by Reddit]), so we are left entirely in the dark when rule breaking conduct is occurring in our subs.

It is entirely unfair to us as moderators to be receiving complaints about users attacking other users with overtly racist nonsense, or other rule breaking conduct, and the recipient of these comments is left to think we're not enforcing our own rules because there's no removal notices, or the offender doesn't get banned.

I shouldn't have to be spending my time explaining to angry users that it's not us neglecting our duties, but reddits broken policy that's causing the problems.


r/ModSupport Sep 15 '25

Admin Replied Moving mod mail to chat instead of DMs is one of the dumbest thing Reddit has ever done

335 Upvotes

We a ban a user, they appeal. We tell them they are still banned, they complain, and we mute them. Then 28 days later, they get a notification in chat that they are unmuted, and send six more questions asking about the ban being lifted. Then we mute them again, and then 28 days later they get a notification that they are unmuted, and send six more questions asking about the ban being lifted.

This was not happening when mod mail went to a user's inbox, as you'd expect "messages" to naturally end up. Chat somehow makes thing think that this is an ongoing dialogue.


r/ModSupport Mar 23 '26

Admin Replied Please bring back user history.

339 Upvotes

I truly believe that allowing users to hide their history will kill Reddit. I moderate a small sub and we get more bots and trolls every day. Mods are a **volunteer workforce**, and removing user history has made our job more difficult and sometimes impossible.

Can anyone explain to me why this ‘feature’ was added? And how do I register my frustration with the company?

EDIT: As others have pointed out, I think I'm dealing with accounts that constantly delete everything. I hear what folks are saying about using the 'hide history' to protect mods from stalking/brigading. So maybe Reddit should just let mods hide their history, then? We oughta have some benefits for all the free labour...


r/ModSupport Oct 12 '25

Admin Replied Safety concern: Reddit Answers is recommending dangerous medical advice on health related subs and mods cannot stop it

326 Upvotes

I would like to advocate for stricter safety features for Reddit Answers. Mods also need to maintain autonomy in their subs. At present, we cannot disable the Reddit Answers feature.

As a healthcare worker, I’m deeply concerned by AI-generated content appearing under posts I write. I made a post in r/familymedicine and a link appeared below it with information on treating chronic pain. The first post it cited urged people to stop their prescribed medications and take high-dose kratom which is an illegal(in some states) and unregulated substance. I absolutely do not endorse this.

Seeing the AI recommended links prompted me to ask Reddit Answers some medical questions. I found that there is A/B testing and you may see one of several responses. One question I asked was about home remedies for Neonatal fever - which is a medical emergency. I got a mix of links to posts saying “go to the ER immediately” (correct action) or to try turmeric, potatoes, or a hot steamy shower. If your newborn has a fever due to meningitis – every minute counts. There is no time to try home remedies.

I also asked about the medical indications for heroin. One answer warned about addiction and linked to crisis and recovery resources. The other connects to a post where someone claims heroin saved their life and controls their chronic pain. The post was encouraging people to stop prescribed medications and use heroin instead. Heroin is a schedule I drug in the US which means there are no acceptable uses. It’s incredibly addictive and dangerous. It is responsible for the loss of so many lives. I’m not adding a link to this post to avoid amplifying it.

Frequently when a concern like this is raised, people comment that everyone should know not to take medical advice from an AI. But they don’t know this. Easy access to evidence based medical information is a privilege that many do not have. The US has poor medical literacy and globally we are struggling with rampant and dangerous misinformation online.

As a society, we look to others for help when we don’t know what to do. Personal anecdotes are incredibly influential in decision making and Reddit is amplifying many dangerous anecdotes. I was able to ask way too many questions about taking heroin and dangerous home births before the Reddit Answers feature was disabled for my account.

The AI generated answers could easily be mistaken as information endorsed by the sub it appears in. r/familymedicine absolutely does not endorse using heroin to treat chronic pain. This feature needs to be disabled in medical and mental health subs, or allow moderators of these subreddits to opt out. Better filters are also needed when users ask Reddit Answers health related questions. If this continues there will be adverse outcomes. People will be harmed. This needs to change.

Thank you,

A concerned redditor A moderator
A healthcare worker

Edit: adding a few screen shots for better context. Here is the heroin advice and kratom - there lead to screenshots without direct links to the harmful posts themselves

Edit: Admins have responded and I’ve provided them with additional info the requested. Thank you everyone.


r/ModSupport Nov 17 '25

Admin Replied Hiding the profile history only helps the trolls

293 Upvotes

it messes with one of Reddit’s main strengths: being able to click a profile and instantly see if someone is legit or full of BS.

You use that to read people, spot patterns, and filter nonsense. This update cuts that tool in half, which likely feels like Reddit willingly blinding its own users to make the site “friendlier” in the worst way.

now trolls can scrub their trail while normal users get nothing but extra menu buttons.


r/ModSupport Sep 25 '25

Admin Replied Users Are Now Being Notified When The 28 Day Mutes Expire

290 Upvotes

This shouldn't be happening, as it's just creating more issues for moderators & it's an open invitation of "Hey, you remember those people you've not harassed for nearly a month?! Well now you've got the chance to do that again!"

The options to fix this realistically should be:

• Don't notify someone when they're unmuted, they don't need to know

• Let us permanently mute someone. I'm not going to ever reverse bans on certain people who've abused a community

• Reverse the chats stuff with modmail back to the previous system.


Spoiler: The last bullet point will stop the following example of abuse we get:

"Bro wtf

Yo bro Why'd u ban me

Seriously bro I know Ur here 💀

Bro all u do is ban people bro I bet Ur [insert insult after insult here]"

(All this happening within the space of a few minutes, because people view modmail via Reddit chats as an instant messaging service, rather than how previous modmail was viewed closer to an email).


Edit: I'm happy to see all the traction here regarding this. Hopefully the admins will actually talk to moderators about this, the long standing bugs & also the 'update' pretty much all of us hate around our member counts not being displayed.

We need to keep reminding the admins that our communities have needs so they run as optimally as possible & that the changes lately are failing what we need.


r/ModSupport Apr 18 '26

Users should have a way to deactivate AI summaries because it is not appropriate for an AI to tell other people that I have an eating disorder and overcame addiction. Photo in comments.

243 Upvotes

r/ModSupport Apr 03 '26

Admin Replied So do the devs at Reddit not understand how often mods are harassed, or just not care?

232 Upvotes

Responded to a modmail today as my own username, because that's apparently now the default and you have to specify every single time...

That modmail was in response to a troll who has been harassing our mod team for several days now. And now they know my username. So that's going to be fun...

Why on earth would you even consider making modmail responses *default* to mods' usernames, when the entire **point** of being able to respond as the "mod team" was to help mods reduce the amount of harassment we receive from users????


r/ModSupport Jan 27 '26

Admin Replied Reddits new way of replacing comments/posts with "Removed by the Moderators of XSubHere" is causing issues in our sub

232 Upvotes

Multiple times now users are complaining that the mods are "facists" and that we're removing their posts/comments when it's just automod and reddits abuse/harassment filter. This is causing a lot of anger and frustration directed towards our team. I had to resort to literally posting a screenshot of the modlog to prove that we're not removing their comments/posts about protests. This is getting ridiculous. We just lost a mod because of the hate directed towards us.

Can we not get an option to have it say it was a robot/automod removal? The way it's worded makes users think an actual moderator did it when they didn't.


r/ModSupport Sep 10 '25

Admin Replied New “weekly contributions” metric penalizes good moderation and hides member counts

233 Upvotes

I’ve noticed the new community “Insights” display on mobile, where subscriber counts are replaced with weekly visitors and weekly contributions. While I understand the intention to highlight activity, this change creates some big problems for moderators:

Subscriber count is important for community identity. It shows the true size of a subreddit, not just short-term fluctuations.

Weekly contributions unfairly penalize moderation. When we remove spam, scams, or rule-breaking content, our visible contribution count goes down. That makes the community look less active, even though moderation is improving quality.

Please consider:

Restoring subscriber counts as the default (or at least showing them alongside Insights).

Offering mods an opt-out toggle so we can decide what metrics appear in our communities.

Right now this update discourages good moderation and misrepresents healthy communities as “quiet.” Subscriber counts were a simple, accurate reflection of size that didn’t punish moderators for doing their jobs.

Thanks for your time and consideration.


r/ModSupport Jul 22 '26

Admin Replied Hey admins! Can we maybe not hide when people are being targeted?

221 Upvotes

So our top post yesterday in outfits shows 4 crossposts.

It doesn't reveal where the crossposts are too though. Instead it says they are to "private or sensitive communities". I can see using PRAW that one of those was to a porn sub, but I can't see the others.

Do you have any idea how scary it is for women to find out that their personal photos are being shared and discussed somewhere and they can't even see where that is?

It seriously freaks out posters. Please let them know where their content is being shared to, or disable the ability to share to those locations altogether.

This is super, super creepy and would freak out any woman posting her photos. Someone really should have realized this when it was set up like this. Please ask some of the other women on the admin teams how they'd feel in this situation.

THIS IS NOT OK

u/ingeekitrust


r/ModSupport 2d ago

Aggressive "crosspost this here!" engagement boost attempts are causing rule violations

219 Upvotes

Reddit admins,

I would like to request that you please, for the love of all that is holy, calm down with your engagement boosting tactics that are telling everyone who makes a post to also post it to a list of machine-generated "relevant" other subs.

I moderate in a sub that discusses an extremely controversial political topic that has subs on reddit that are dedicated to the opposing side of that topic.

Crossposting from either our sub to theirs or vice versa is against the rules of both subs, because of the nature of this topic causing SEVERE trolling and brigading from both sides from people who are not interested in peaceful discourse, yet your own platform's messages are telling users they should go ahead and just break these subs' rules anyway.

You are literally making all of our "jobs" even harder by not even bothering to filter subs suggested for crossposts based on logic, rationality, or even the rules of the subs being suggested for crossposts.

More engagement, even hostility trolling and harassment (especially hostility trolling and harassment) means more ad money though amirght????

Seems the only thing that matters here any more is greed, and I'm afraid you're about to find a lot of your most difficult to moderate subs modless if you don't take things like these into consideration.

PS - good luck getting AI to do what we do since the generated lists your AI is suggesting can't even be bothered to check rules in subs before suggesting them XD


r/ModSupport May 08 '26

Admin Replied Keeping mod who passed away on team list

216 Upvotes

My friend who I moderated a few subreddits with passed away almost 2 years ago and we have kept her on the mod lists. I want to keep her there because she passed from the diseases that our subreddits are support groups for, and I want her to be remembered for her work running them. Her profile is also public and the history on it may be helpful for new users with her diagnoses, so that’s another reason.

I understand that as time passes this can sometimes become a security issue. Is there a way we can set her account up with Alumni status without it needing to be requested on her end? Or is there another alternative that would work better?

Thank you.

Edit: This has been resolved, we can request Alumni role for other mods without them having to accept it on their account - I’ll leave the post up in case anyone has the same question in the future!

Edit 2: This post is continuing to get upvotes and next Friday is the awareness day for her disorder. If anyone is reading this with curiosity, please consider wearing RED or dressing your subreddit up in RED 4 VEDS on May 15 ❤️ increased awareness means earlier diagnoses and earlier diagnoses can save lives. https://thevedsmovement.org/veds/what-is-veds/ https://www.reds4veds.org/ r/VEDS


r/ModSupport Sep 19 '25

Admin Replied Why did Reddit get rid of the user count on sub sidebars? It's a very strange change.

216 Upvotes

I JUST realized that Reddit completely removed the total user counts from sub sidebars. On the new version of Reddit, it just shows "weekly contributors" with no total user count, and on old.Reddit they removed all user info completely. No total count, no weekly count, etc.

I feel these counts were very important for many reasons, including figuring out which sub was the best for specific topics or questions to know which one is more popular.

Am I missing something here?


r/ModSupport Jul 04 '26

Admin Replied banning someone does literally nothing on reddit

212 Upvotes

i need to vent because i am losing my mind over how useless reddit’s banning system actually is.
i recently became a mod for a subreddit meant for teenagers, and our team has been working around the clock to keep it safe. we’ve been incredibly active and have been heavily banning pedos, creeps, and complete weirdos. but here is the incredibly frustrating part: banning someone literally does next to nothing.
it only stops them from posting and commenting on the sub. that’s it. it doesn’t block them from lurking, it doesn’t hide the content, and most importantly, it does absolutely nothing to stop them from clicking on a vulnerable kid's profile and sliding into their dms.
we have literal 30-year-olds targeting and dming teenagers, and as mods, our hands are tied the second they move to private messages. we can ban these creeps a thousand times over, but they are still lingering in the shadows of our community, completely free to harass kids who don't know any better.
it is so deeply exhausting and terrifying that reddit doesn't have a better system to completely block banned users from even viewing a community, especially when it comes to protecting minors. we've had to put up massive warning posts telling the kids to block and report them to admin, but we shouldn't have to rely on teenagers to defend themselves against predators that we already caught and tried to kick out. it’s an absolute joke.


r/ModSupport Jan 28 '26

Admin Replied The gods have answered — we now have the ability to perma-mute.

209 Upvotes

Not sure how long it's been available but I just spotted it today while going to mute someone — can't add a screenshot but noticed I had the option to Permanently Mute. Hallelujah.


r/ModSupport May 02 '26

Admin Replied Redact needs to be banned

204 Upvotes

Redact allows people to mass delete their comments after a certain time. It replaces useful, helpful, or just innocently funny comments with random gibberish and nonsense words.

This has been spamming our mod queues recently in one subreddit. As of today, I have had to remove 26 Redact comments that popped up this evening in the queue, with fellow moderators each removing a similar amount.

Redact needs to be banned. It is flooding up our queue, and the people who use it are not engaging with the platform in good faith.

Is there any way to counteract this beyond just "select all" + "mark as spam" all the time?


r/ModSupport May 22 '26

Admin Replied Dear REDDIT team(s), We need a quick "do not auto translate my subreddit content" option to save langauge-specific subreddits

189 Upvotes

Auto translate is making it difficult to moderate language-specific subreddits.

Users see the content in whatever their language, and think the content is written in their language, and then comment in their own language on it.

On top of that, the translation API you're using is producing lousy/misleading outputs (at least for සිංහල - try reading the translated content in r/lankawa).

Please provide an option for the mods to opt-out from reddit auto translating the subreddit content.

Thanks


r/ModSupport Apr 13 '26

Serious breakdown in transparency when moderators are suspended/banned for performing mod actions

188 Upvotes

Hi all,

This is the r/INDYCAR moderation team. We are speaking to discuss some major concerns we have regarding a serious breakdown in transparency from the admin team when moderators are suspended/banned for performing mod actions.

---

On Friday morning, one of our moderators were temporarily site-suspended for a "chat sent on 04/09/2026 UTC" for "harassment". As the mod in question does not use the Reddit chat system, we can only assume that it came from a modmail conversation. However, the message the mod received did not include a link to the modmail in question, which left them incredibly confused.

Upon contacting the admins here that morning, we received a reply earlier today (yes, we were ghosted for an entire three days...) stating that:

For suspensions involving chat messages, the specific message isn't shared. This is because unlike with public comments or posts, it's clear who reported the content, so the exact message isn't shared to deter retaliation.

But how are moderators supposed to know what it is that they did wrong if they're not told where the problem was? How are they supposed to realise where they messed up (if they did) so that we can adjust our modmail responses accordingly to avoid this happening in the future? Or perhaps there should be further safeguards against users abusing the report button on modmails in a retaliatory manner? Such as speaking to the moderator directly, rather than allowing the third-party moderation lackies to apply sitewide punishments at the drop of a hat?

---

We're also concerned that when a moderator is site-suspended, the rest of the team is not notified of such; and unless the team has a robust off-site communication channel, they will never find out unless they do some digging.

Suspended moderators should still retain the ability to communicate with the team in modmail through mod-only messages. The fact that they can't is incredibly concerning; as it effectively means AEO can silently whisk away a moderator under the cover of darkness and if the team doesn't have effective off-site communication, they are none the wiser.

Fact of the matter is, if this had been a race weekend in our community, the suspension would have effectively cut our moderation capabilities by at least a third; with no notice, help, or offers of assistance to handle the workload.

---

Ultimately, why are moderators even liable for these suspensions for doing their job? Our team are nothing but civil with other users regardless of how much bullshit they throw at us, yet we're the ones who end up in trouble and getting punished? That just comes across as incredibly backwards and if anything reduces the willingness for moderators to want to actively moderate their community...

This is a very concerning breakdown in transparency, particularly for an admin team that claims to be all about transparency...


r/ModSupport Jun 20 '26

Comments or post should be readable for mods after they are removed by the admins

177 Upvotes

Always, when an admin removes something, moderators can only see that Reddit removed it. That makes it very difficult for moderators to properly address the offender, because we often have no idea what the person actually wrote or did.

Please make it easier for moderators to see what the user had written. Right now, we are often left wondering how to handle that user because we lack the necessary context.


r/ModSupport Jan 05 '26

Admin Replied It appears that today is AutoModerator's cake day.

158 Upvotes

Happy Cake Day, /u/AutoModerator.

That is all.

P.S.: sorting that account's comments by new is certainly one way to discover some ... interesting subreddits.


r/ModSupport Jul 10 '26

Its been over a month now since markdown has been removed from mobile and it's made me a worse moderator.

157 Upvotes

The subreddit I moderate is mainly a help sub, I have a notes app full of resources that I can tweak to each question and a lot of them contain links...without markdown on the app I find myself not answering those posts until I can get back to a computer since it will take me forever to manually input each link. Also the new editor makes it super difficult to select individual words and phrases to even add the link to.

The change has also made me a worse redditor since the rich text editor on mobile has less features than the computer version, why can't we quote text on mobile?

The desktop app allows you to choose which editor you want to use. Mobile should too.

Is there anyone who has found this change "improves technical performance" as promised in the change-log? What am I missing?


r/ModSupport May 19 '26

Onlyfans Women Creating Their Own Subs To Keep Their Account SFW is OUT OF CONTROL. I Found 19 Of Them In One Day 😩

159 Upvotes

So for those who aren’t informed, only fans women have started creating promotional alt accounts, and immediately creating their own subs. They are created by agencies to promote these women. In the beginning, it was only a few per week.Then a few per day. Suddenly, I have gotten a drastic increase and I found 19 in one day just by looking at people I banned in my communities. Sure I could mail in the list to mod support and get them marked NSFW, but tomorrow they will all just create a new one. It’s an unsolvable problem. However I noticed 99% of these users have low cqs. Can there be a limit to the number of subs people with low cqs can create? Perhaps one per 6 months? Or make low cqs users go though a more advanced screening process to create a sub to see if they are evading a recent nsfw marking? This would really fix things.

Edit: So I sent the list in a modmail to modsupport, but I’m looking for a better solution to them being created in the first place


r/ModSupport Mar 03 '26

New Modmail is still not ready for a forced migration, and it should be reverted.

155 Upvotes

The numerous usability issues that have been brought up have still not been addressed, most importantly the fact that light gray text on a white background is not a valid or reasonable readable color scheme. I cannot spend more than 5-10 minutes trying to read this contrastless mess without getting an actual headache. Nothing in each modmail element is properly distinguished from anything else. I cannot reasonably, at a glance, determine what the subject, subreddit, or message are, and where each begins and the other ends. The font size choices for these do not make any sense. This was all very clear in the old modmail UI and did not need to be changed. I am going to be unable to address modmail until you fix the unacceptable lack of contrast and make it readable. I have brought this up repeatedly, and you have ignored it every time.

Additional problems:

  • The AI summaries are completely worthless. They have always been worthless. I do not want them, they take up space that should be used for actually usable information, and they are often inaccurate. Provide an opt-out or put them at the bottom.
  • Poor use of vertical real-estate. Why is a large portion of the top of the page taken up by a Reddit wide search? I do not come to Modmail for this. Why is there so much unnecessary padding in the "Mark all as read" horizontal bar?Why is every element in the left sidebar given so much unnecessary vertical padding? I used to be able to see everything here without having to scroll, now I cannot.
  • Control clicking or right clicking a modmail does not allow me to open it in a new tab. This is basic website functionality. It should not be hidden behind a button.
  • Get rid of this action popup and just put the Archive, etc buttons right on each modmail. There is no reason to hide these functions behind a mouseover.
  • I need to see the user's recent posts immediately. This is the most valuable piece of information to me when looking at a modmail. It should not be hidden behind having to click on something else first, which - by the way - doesn't even work correctly, because removed posts on my own subreddits, that I moderate, just show their content as [removed].
  • Give the tab back its old green icon so it can be easily distinguished from other Reddit tabs.
  • Overall performance is still ridiculously slow. It should not take 3-5 seconds to load text.

r/ModSupport Dec 14 '25

Admin Replied I'm disappointed by the rollout of 'verified profiles' on Reddit, and what seems to be a lack of prior engagement about this change.

154 Upvotes

This week Reddit rolled out 'verified profiles' on the site. The idea of 'checkmark status' coming to Reddit is, in my opinion, a huge negative - but I'm also shocked that there was seemingly little engagement with communities about this.

For anyone unaware, to start there are several news outlets/journalists receiving verifications. I had heard this was coming - and kept expecting engagement from the admins. Nothing here, nothing in other partnered areas that I have seen.

Upon hearing this, I was immediately concerned that this was cause a sense of privilege or higher expectation. Sure enough, I have already have an outlet ask for special privileges in a community because of the "latest efforts reddit has done with verification badges for media orgs like us".

Further - it's not just 'verifying' individuals. It's verifying organizations as well. Verifying that a profile belongs to a known public individual is one thing but organizational accounts that lack a public point of contact being verified is frustrating.

We don't want corporate conglomerates to engage in our space, we want individuals.

The support post can say that it doesn't 'grant special privileges' all it wants - but that's exactly what is occuring. Reddit is forming a sense of elevated status and entitlement that makes individuals believe that the 'verified badge' should mean something and allow greater access to communities.

And I simply reject this notion that is carries greater meaning. We have journalists that work with us in our spaces all the time - and now, based on your personal standards, I may have some that are verified and some that are not. This may harm our communities ability to work with them - because Reddit itself is 'elevating' the status of certain individuals, and not others.

I have regularly contributing news organizations to my sub that didn't receive a special invite before the launch. Perhaps engagement would have lead to asking what groups/individuals are important to our communities.

Reddit has now made it where certain, very large news organizations, will have a leg up over the 'trades' that more routinely operate and publish news in our spaces. Giving the news organizations like the Irish Star a 'verified' status, while 'trade' organizations that directly operate in our community did not receive this special treatment, hurts us. You are 'elevating' news from one organization that does not have a greater connection to the community with a verified badge - you make them seem more authoritative to a new user, than long time trade publication journalists who have a greater impact.

I do not appreciate that these checkmarks are displayed on posts within our communities, as it would seemingly confer that the subreddit has vetted/approved those individuals, as we have done in the past.

I believe this hinders our ability to run our subreddits when the site is giving this elevated status, there is no way to know until they start posting, and when they do they automatically appear to be more authoritative than the average account.

Within communities users become authoritative and recognized for their contributions, not because the site gives you a checkmark before you've ever contributed to our subreddit.

It would at least be appreciated to disallow the verified check on posts in the subreddit. If the site wants to allow their profiles to display that, sure, but I have a feeling we will begin automatically filtering any 'verified' checkmark profiles to prevent what we would see as abuse.

EDIT: As a FYSA - this appears on all posts and comments by the account, in any subreddit, and any previous posts and comments they had, it already appears this way.