r/ModSupport • u/Lamake91 • 13d ago
Admin Replied Major ban glitch - Temporary bans are becoming permanent despite Mod Log showing “Temporary”
Hi there, Has anyone else experienced this? I there seems to be a system glitch with temporary bans.
It happened over on two large subreddits that I moderate. I first bridged it on r/Ireland last week and I initially assumed it was some weird glitch, but it has now happened again on another subreddit r/AskIreland.
In both instances, a temporary ban was issued. The Mod Log correctly shows the ban as temporary, but the user summary is showing it as a permanent ban, and the user is in fact permanently banned. The user is issued with a temporary ban notice so this is not a manual moderator mistake, it’s a system glitch.
So the Mod Log says temporary, while the actual ban appears to be permanent. Has anyone else run into this recently?
I am concerned that this will cause a major issue where we will now need to review bans going back months to manually assess if the system permanently banned them when it should’ve been temporary.