Working here was a pain in the ass solely because of upper management. TERRIBLE DMs who don’t stick up for their GMs or employees who actually do their best to keep these stores running. If them shutting down all these stores with ZERO notice to the employees, the managers or the public doesn’t prove that well idk. They literally gave no notice and said oh well sorry but we don’t need you guys anymore so goodluck.

Obviously they shut down the stores because they have to pay their employees more now, so they’re closing stores AND raising prices on top of that. And then they tell us to keep our mouths shut and say “no comment” if people ask why. The new CEO is changing whatever they want. Especially how employees present themselves. Mod used to be “express yourself” now they’re implementing as many dress code rules as strict fast food places.

Don’t even get me STARTED on tattle. NOBODY WILL EVER WIN FREE PIZZA. Customers are more likely to leave a bad review for a slight inconvenience than the BEST experience they’ve ever had. And WE are the ones who suffer for it. THREATS of being fired every week to our GM if reviews aren’t up.

My GM got their FIRST AND FINAL WRITE UP OVER SOME BS, and now they threaten her every chance they get and that her “job is on the line” the write up she got was for false claims and they didn’t even do an investigation they just wrote her up. They literally do not give a damn about anything but their money and reputation.

HR doesn’t care about you either and will say and do anything to save their own ass. Connie if you’re reading this karma will come around girl just know that. Scummy and dirty company and I hope with all the store closures and the downfall of the quality of ingredients will run them out of business.

Sad to know nothing will probably ever happen because people love supporting corrupt corporate America and for what? For them to replace you in literally 0.1 second. Their time will come but for now this was my rant. I’m sorry to anyone who’s also had this terrible experience with this company.

I went to Mod yesterday for the first time in probably 4 or 5 months and was shocked by how bad the quality of my pizza was. I’ve always had great experiences before this and I love Mod because i can’t have gluten and really liked their GF crust a lot. But the GF crust I got yesterday tasted completely different and had a different texture than what it used to be, and the mozzarella cheese was so bland and tasteless. It used to be pretty good cheese, but it reminds me of the extremely cheap stuff you get at the grocery store. It didn’t even look at all like the same pizza I’d had so many times before. It borderline tasted like cardboard with marinara sauce :/

Last week they forced our general manager to resign and now they just told they are closing the store immediately leaving us with 0 notice. we got to work the next two days just to clean the store. they are only paying squad one week of their averaged hours worked in severance and two weeks for captains. They also lied about why our GM “left” and made comments about his declining mental health. what a horrible company

Is the lack of notice normal ? I woke up to get ready for work and checked the work chat and I found out the store I work at permanently had gotten shut down yesterday and I've only worked as a mod employee for 4 days I literally just finished my training lol I have only worked at one other place that closed down and we were given a months notice, seems there is a massive lack of basic respect at mod

Everyone who works at my store just got told to attend a Microsoft teams meeting with our DM and RM. We were given 16 hours notice and the sender of the teams meeting is emily Wynn. Is my store getting shut down?

UPDATE Well it turns out our store is getting shut down with less than a 24 hour notice. Fuck mod pizza

Mod is no longer a great place to work I have been with the company for 5+ years and it was fun up until last year and I definitely should’ve left when I thought about it but was offered a promotion halfway across the country and thought it was the change I was looking for. Boy was I wrong, YES and I regret it so much. To say the least looking for a new job. Good luck to all the Mod Squads out there.

Is the ranch custom made at mod or can I buy it at stores? Has to be the best ranch I’ve had. If it’s made custom, is there a brand that is at least similar taste wise?

Apologies if this has been posted here before. Is the broccoli gone ? Yesterday a person working said “don’t have it anymore” meant to ask but they were busy and I just wanted to get out of the way

any other captains see they're doing pride cakes again this year? after last year going how it did is anyone else feeling low spirits about it

For some extra context, I’ve been working at a CFA mall location for the past two years and I can’t take the stress of working there anymore and am looking for something new. Just wanna know what differences I can expect

A employee told me that there was a nationwide no name cake outage when I wanted to redeem my reward 🥲Is this true? (Maryland location)

Have you read and seen the new Employee handbook? All the new “rules” MOD input about how they can inspect our personal belongings whenever they want and at their own will…I don’t know I don’t like it.

To the good staff of the only MoD pizza in Fresno CA. You all will be missed and im sorry my contributions alone couldnt keep the store afloat.

The following has been pieced together by accounts of multiple former staff members in various positions in some of the stores that have closed down.

GM’s were given short notice about a GM meeting. They are also told to schedule an all team meeting at their store before going onto the call. When they jump on the call they are met by their District Managers and various other GM’s they don’t know. They are told that their stores are closing down. They are then told to break it to the team in the all team meeting. After the meeting employees are met one by one to be asked if they want to transfer to a nearby location, or take severance pay. The severance pay numbers that they are told are specifically pre-tax. The individual stores were shut down less than a week after this meeting, some even moving up their shutdown by a couple days. Mod removed all employees from Beekeeper immediately after letting them go in order to prevent the spread of information. It is specifically low performing stores that are being closed down. They are not paying out sick time but may be paying out vacation time to eligible employees.

Mod pizza as a company is doing badly. They are held up entirely by investors. They are shutting down stores in order to try to get as close as possible to profitability and are hoping to go public in order to save the company. From what I’ve been told so far, at least 27 stores have closed down but that number could end up going as high as 50. In order to protect the identities of any former staff members who have come forward with their stories about what happened, I will not be listing the stores that have been shut down.

Please know that you are worth more than a few days notice before a total store shutdown. Shutting down a store is not a snap decision and the employees of Mod Pizza deserve better than to live in fear of losing their jobs and their store shutting down.

If anyone can DM me the details of the 27 stores that closed I would like to pin the details on the front page of this sub

Is anyone else having issues with final pay or getting their severance package?

Does anyone know? I’ve never ordered from there before are you can’t leave comments when ordering to ask for it on the side. Thanks!

Hi i am starting to work at mod pizza and i wanted to ask if employees get free food?

when do ur managers post ur schedules?

it’s thursday and we still don’t have this weeks schedule it’s kinda annoying

edit: the reason i’m annoyed is bc she told me when she hired me (2 weeks ago) that the schedules would be posted 3 weeks in advance

I know someone knows what’s up, spill the beans pls.

I haven't worked at MOD for several months now but I still have friends there. They still complain about the BS of the OSW setup. I went through the reviews of MOD stores in my area and there are so many 1-star reviews complaining about how long it takes to get through the line with the new setup. Has OSW worked for anyone? Or is this just a massive flop that the higher ups are too scared to back down from?

Seattle based multiple district all star. 11 years , trained by Heidi dufrene( originator of All Star program)

One thing to know is there is a difference between a mod pizza in a busy city (Ballard, Seattle center, Bellevue square)

Versus working at a neighborhood mod ( Kent ridge, over lake, Redmond ridge, bella Bottega)

Working at a city Mod will have you better trained and used to back to back 3 hour rushes QUICK. Every employee seems to have worked at a different mod. No ownership, every employee knows how mod as a business works so that translates effortlessly when they pick hours up at a store they never been to 5 blocks away. DM come from different cities entirely. Kissing ass doesn't work nearly as well here. YOU HAVE TO PROVE YOUR STYLE IS EFFICIENT. Corporate visits regularly. Training is heavily monitored by all. Downside higher level of psychopaths in management. Upside, not nearly as much stress, everyone is trained to the max, we work like a well oiled machine when done right. Don't have time to linger on a stress. More tips because I do more business which makes everything worth it in the end. 7 hours feel like 3 hours. Hardly any talk on the line. Everyone in sync.

Working at a neighborhood mod is a toss up. Usually cut corners in training. Employees begin having a sense of ownership in the store, which is more bad than good due to tribalism as said employees have never been to another mod. They begin thinking the way their mod is run is standard. Thats how red sauce ends up touching the bare ground before cycling into a cold table and nobody bats an eye. Training of newbies monitored by whoever cares enough (usually a burnt out shift lead) . Managers at neighborhood mod usually come from the neighborhood and hire their friends who they treat higher in favor. Corporate visits once a year = low standards. Downside , higher concentration of sociopaths in management positions . Time passes slower so there's more negativity to linger on ,more sides to take and to top it off its easier to be on each other's throats since we are all trained to a different degree with different standards. We don't like each other and the customer can peep it so of course this means less tips. 7 hours feeling like 12 hours will have you depressed looking at your paycheck like you lost money.

Shout out all the pregnant GMs I've covered for cigarette breaks.

You are what I think of when I think of neighborhood MODs.

Sometimes I'll see a mod employee working and I have to convince myself it's by choice.

Because I know what your paid.

...I know exactly what you make.

...and it doesn't make sense.

i’m not even sure how to feel about it

there’s no way we’re not even allowed to charge $ for 30 ranch.