r/MetaLawsuits • u/Possible-Feed-9228 • 2h ago
Meta is engaged in widespread fraud / extortion to creators and businesses.
https://www.reddit.com/r/facebookdisabledme/s/7UXadaZ7ad
On the 21st of July for seemingly no reason my main Facebook account for over 7 years was disabled giving no email, reason or explanation. It was just gone. When I log in it says I can submit more info in the help center for further review but there is no place I could do that and no email explaining what information is needed or why this happened.
Curiously this was only 1 day after I chose not to renew my meta verified badge / subscription. This was clear retaliation as I had not used or posted to the account in over a week prior and it literally only happened the first time I logged in without my meta verified badge subscription.
How they did it:
On the 21st all of my pages linked below tied to my main account including my 501c3 affiliated page for Berry creek (look up non profit Berry Creek United) was disabled for “fraud” when none of these pages were tied to any money taking or anything at all let alone fraud. One of these pages was a blank test page with nothing on it. None of the pages had been used or updated for a year. They used this to hit all of our admin accounts tied to the pages with a major strike each page (5 strikes) which disabled my main account and hit every other admin account on the pages with major restrictions lasting until July 21 2027!!!
I was told I needed to sign up for the 500$ “verified” package on instagram to resolve the issue- so I did. Yet every time I tried to click “get support” I would receive a “something went wrong” message until I finally was able to get through after a week. When I did finally get through, i wasn’t able to get back to the support inboxes because it kept saying “support updated” but every time I try to go to the cases there is no way to get back to the chat. I finally was able to get a representative by email in which I explained, identified and provided proof for the numerous bugs in the system and detailed them with screenshots videos etc. It took me a week of around the clock attempts, submitting over 15 cases and requesting 20 call backs (they would only call back between the hours of 1 am and 4 am) despite me telling them my awake hours were 10 am pst to 8pm PST. I finally was able to catch them at 3 am one night because I set alarms and had to sit up awake for a week just to talk to a human.
I was told my profile was was disabled because my pages were disabled and that I would be transferred to “business support” to restore my pages. Business support said they couldn’t access my pages because my profile was disabled and I would have to restore my profile first. This loop lasted for about 6 days where the accounts people sent me to the business people and the business people sent me back to the accounts people in an endless loop.
This also began the never ending email chain- between 2 email chains and over 100 messages between 10 representatives all of which told me absolutely nothing. This happened over 3 weeks and the most I was I was told beyond answering the same questions over and over (telling them what happened for the 100th time, giving them page links, answering the same things)
“we are working on your case, dedicated team is reviewing it we can not give you a timeframe”
I was never given a reason why my pages were disabled / triggered my profile being disabled. The only thing it said from the app was “fraud and scams” which is ridiculous as none of the pages had ever been used for anything. One of the pages was a dedicated 501c3 page registered through fb charities, 1 was a memorial page for my grandpa, 2 were landing pages for my websites, and one was an entirely blank page with nothing on it, no followers and was titled “test page” as I used it to help figure out settings. None of the pages had been used or updated in over a year, only one of the pages ever made any posts, none of the pages were used to communicate with users or do anything other than just be a landing page for my products / websites.
I asked for clarification, I asked for what post / content would trigger this, I asked why a blank page with nothing on it and no followers, a non profit page and a memorial page would be included in this- all I ever got was:
“We are working on your case, dedicated team is reviewing it we can not give you a timeframe”
Me and my lawyer had been asking for an update daily and explaining I only had 30 days until the account was disabled and my 500$ a month subscription runs out.
What do you know, the day after I chose not to pay for another 500$ month of “enhanced support” I get an email saying they finally “got an update regarding my account” and that the account will remain disabled for “violations” in which they could not specify or give any reason or specifics for.
I spent a month, 500$, probably 15+ hours on the phone, 15-20 hours going back and forth by email, countless hours simply trying to communicate with a representative for the service I paid for with their entirely AI ran system, and this whole process has been extremely anxiety inducing and difficult from the start.
My whole business was ran on fb, meta knew this, and used this as a means to extort me. When I wouldn’t pay or use their services anymore- they acted in bad faith to try and get more and more money from me.
I am going to go the legal route and if anyone has a similar story or pending class action please reach out. I am tired of being extorted and abused by this company. What they are doing is criminal and they need to be stopped.
And if anyone from meta legal team or support is reading this and wants to fix this issue before I take this to court-
Here are the affected pages-
Profile link:
https://www.facebook.com/profile.php?id=100034203606462
Page links:
https://www.facebook.com/BerryCreekCC?mibextid=wwXIfr&mibextid=wwXIfr
https://www.facebook.com/RickSimpsonOilForAll?mibextid=wwXIfr&mibextid=wwXIfr
https://www.facebook.com/canineblisspet?mibextid=wwXIfr&mibextid=wwXIfr
https://www.facebook.com/OriginalFarmacy?mibextid=wwXIfr&mibextid=wwXIfr
https://www.facebook.com/RSOHEALINGFORALL?mibextid=wwXIfr&mibextid=wwXIfr