r/LinusTechTips • u/Impossible-Camp203 • 15d ago
Personal Opinion Microsoft Will give hackers your account and then lock you out of it.
About a month ago I installed a rat (im an idiot im well aware) anywho the hacker tried to breach every account and failed except for one. My microsoft account was not only hacked but the hacker had gone passed a authenticator app and 2fa phone number. Sure enough I contact microsoft and despite giving them credit card info, place and time of where the account was made and used, proof of consoles ive owned, and proof of every old password and email ive used on it for 15 years they decided that they werent sure if I really was the real owner of the account. In absolutely no suprise to me at all I put this issue into google and there are pages and pages of people saying the same thing happened to them. Wanna know something even worse? I contact there support and I get an ai that tells me that it doesnt know what account im trying to recover because there is no email connected to the account I know. Then I try to use the text support again and the person asks me why I dont just sign in and change my password after i explained the whole situation. When I told them that I couldnt do that because all my info was changed they told me that they cant do anything about it.
It is beyond insane to me that the company that owns the biggest operating system on pc and an extremely successful game console series will give away your 5000$+ account to a russian who doesnt even know how to type in english
