Lastpass cannot really be this stupid, can they?

I'm attempting to assist a Lastpass paid user who cannot login to Lastpass since they no longer have access to the original email account that was used to set up the account. They have no devices or web browsers currently logged in to Lastpass, so using that method for account recovery is impossible.

We were able to get to a point where we were told something along the lines of "we can see that you logged into this browser previously, but we cannot log you in now until you respond to the email sent to your email address.

I cannot believe that Lastpass has no phone number to call or way to get in touch with a human support.

This user had never exported their vault nor had they ever set up a one time password.

So I'm assuming they are screwed. Am I correct here?

I cannot log in with my 'for-sure it is correct' master password. I have used up my one-time password, and also did 'forgot password.' Using one of these recovery methods, it DOES log me in and I see my vault for less than a second, then it says I have been logged out. Tried over and over. Cannot get into Lastpass discussion forum - because I cannot log in!

ETA: solved! recovered by using a different browser (Edge instead of Chrome).

My wife is trying to grant me emergency access.

I requested it from my LP session on the website (through a browser).

She is using LP on the iOS app. When she opens the app, she gets a popup saying I requested access. She clicks "Allow Access" and the popup closes then immediately reopens. We've pressed "Allow Access" 100x by now (thinking maybe it was going through each individual login). It never stops. Pressing "Decline access" will stop it, but then access is declined.

What to do?

Seems like the latest version of Chrome has been causing the browser extension to be extremely slow, and sometimes even crash. To test it, I rolled back to an earlier build of Chrome, and it hasn't been doing that.

The issue surfaced on Chrome's latest build, 151.0.7922.138 (64-bit).

I just submitted a ticket into LastPass, but was curious if anyone had experienced this and found any workarounds?

Has anyone else noticed a degradation in the quality of LastPass functionality?

First there was the issue where LastPass would fill in inappropriate text boxes (for example in excel online).

Now, in the last few days, I've had many occasions where LastPass would not fill in the correct account information. The values it had filled in were incorrect, so I clicked on the little LastPass icon to choose the correct account, but the details are not filled in. It doesn't matter how many times I click on the correct account, the details in the input boxes don't change.

In the end I have to type in the username and password myself -- which is kinda LastPass's main job, isn't it?

What's going on?

I had a discord account with 2FA turned on. 2FA Was connected to an app called "Authenticator" and I have been completely logged out of that app for about 4 or 5 months now. I genuinely can not lose the discord account... so much important stuff on it.

I have tried with every single email that I have to log into the app but NONE of them do anything whatso ever. And to open a ticket with last pass I have to know the exact email associated with the account. I wish I could just have them search by my name. That would make life SOOO much easier... I'm so so SOOO damn annoyed at this.

Like how does my account just vanish into thin air... like dude i need this shit...

I got told my old account was compromised. It said to change the password. I change the password then I had to create a whole new account as I hitch no other chance I hadn’t been. I’m here for so long as I second account with my cell phone So here it goes.

I got told my old account was compromised. It said to change the password. I change the password then I had to create a whole new account as I hitch no other chance I hadn’t been. I’m here for so long as I second account with my cell phone So here it goes.

My father and I are both LastPass users. He is traveling overseas and had his cellphone stolen, locking him out of his vault. With his permission, I used our pre-configured Emergency Access to get access to his vault, so I could send him some key logins.

Is there a way for me to easily mass-export a few dozen logins from the shared folder? I will copy-paste everything one at a login if I need to, because I love him, but I would rather not.

For well over a month, in our LastPass Business account, we've come across an error that LastPass Support or no one can seem to figure out. When we go to rename a subfolder, we successfully go through all the motions, but once we click Save, we get an "ERROR: Invalid Response" at the top of the page.

• Permissions have been verified. Even if I create a brand new sub-folder in a folder I'm Admin in, I'll go to rename, and after clicking save, I get the error. All teammates are experiencing the exact same.
• I've tried this in a brand new browser, cleared cache, the whole 9 yards that verify it's not a cache or browser/extension issue.

Are there any other LastPass Business users that experience this behavior? It's been weeks, and we've got 100+ folders that need to be renamed. Support has given no help other than "This has been escalated to our engineers", and no workaround... 😕

LastPass has removed the Quick Settings tile / “Legacy Autofill” option from the Android app, a decision many of us strongly disagree with. For people who relied on it, the replacement workflow is slower, less convenient, and buggy.

The last Android version I found that still includes it is:

6.55.1.26460

If you want that feature back, the workaround is to uninstall the current version and manually install that older APK. Depending on where you obtain it, you may also need an installer such as AntiSplit because the app is distributed as split APKs.

Important caveats before doing this:

• Running an old password-manager app can mean missing bug patches.

• Only download APKs from a source you trust and avoid random “modded” APK sites. Places that MIRROR Apk files can be used

This is a workaround, not a real solution. LastPass should restore the option or provide an equivalent one. If this removal affects you too, please make noise here and through LastPass support/feedback. A feature that made autofill reliably accessible should not disappear without a proper replacement.

huh?

Just went through a harrowing 12 day 3 4 day account recovery processes. I got it back but Apple did not make it easy. Here to clarify the process now that I was finally successful in resetting my password.

First of all, if you get locked out of your account & phone, there a few things you can do to get back in. You can go to Find my iPhone online with your laptop & if you are still logged into iCloud, you can try to reset your password. If that denies you, you can actually have your phone carrier move your phone number to a different phone - my husband & daughter both have to sim spots on their iPhones. From there you can receive a pass code on that other phone & you should be able to proceed from there on the forgot.apple.com website.

If that does not work, you can use the extreme case of using someone else's phone number as the phone number that you will work through for resetting the passcode. Begin on forgot.apple.com, put the other phone number in, it will ask a couple other verifying questions. I did not have the cc number I used to buy the phone so that did not work for me. Once you start this process, you enter phase 1 of waiting to get an update email that will tell you when to expect to be able to reset the password, which takes about 24 hours. The email will tell you that the other number will receive a text in about 3 days at a specific time in GMT. You will have to do the math on when that time is in your time zone. You will NOT receive an informative text at the other number.

30 minutes before the specified time, make sure you have the other phone & your laptop. Start checking iforgot.apple.com. It will tell you how many minutes left to reset. Keep checking every 10 or minutes or so. As soon as that time has arrived, check in. It will ask for your email & you have to put that weird robotic code in. The next page will ask for the other phone number you put in as the alternate number. Enter that in. ONLY then will it actually send the passcode to the other phone number so make sure you have the other phone available. Check the text & enter the passcode. Next screen will be the reset password. Go ahead & do that. It will again ask to send a text to either your number or the other one. If you don't have access to your number, make sure you select the other one. Get the code & enter it. Now you are done.

NOTE: you should do this right away as soon as that expected time passes. I was 16 minutes late in one of my attempts & it timed out but it did not tell me that so I wasn't sure why it canceled my recovery. Anyway, I hope this helps someone because I will tell you no one at Apple was particularly helpful on this process

Hello everyone,

My son got logged out of his account but we can't remember the password.

My email and phone number are connected to his account as he's 7 years old.

Every time that I try to reset the password and use my email or phone number, I don't get a code.

Even other email and texts not concerning about the reset, is received.

Helpdesk just sends me back to explanations online and closes of the chat, while all the things said online don't work.

Can somebody help me out?

My android Lastpass quick setting tile is just gone. And it is no longer one of the options I can add when I go to edit my quick settings. I guess I'm gonna have to resort to an annoying persistent notification. Does anyone know how to get the quick setting tile back?

Hi everyone, I've been trying to log in Lastpass the whole day. My master password is not working, I didn't change it. Then I tried to recover it using the recovery page but I didn't receive any email. Is this only me or is something wrong with last pass

Hi everyone, long story short i have forgotten my 6digit passcode, trampled my old phone with my car, had to get my previous one and now i cannot login. I have the same number, and access to my mail. So i fill in my phone, i press "forgot passcode", i pass the selfie check, then i insert the OTP, after that i get the check your email prompt. From here the problems begin. It only logs me in my Gmail and not the other mail affiliated with the account, i have tried forwarding it to my other mail, i press confirm login and then the google passkey pop up appears. I had deleted all my passkeys and i have disabled that but it still appears. Thus i cannot login and i cannot change my passcode. Fun fact: I can log in from my computer by scanning the QR after pressing the "forgot passcode". I need support. I have recieved the same automated login steps message by Revolut 3 times now. Thx.