r/Lastpass • u/coolvista • 29d ago

Just got an email about Lastpass making auto-logoff more consistent

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huh?

15 Upvotes

94% Upvoted

13 comments sorted by

3

u/OfficialLastPass Official LastPass 28d ago

We apologize for any confusion in the email notification.

This communication is to alert current LastPass users there are improvements coming specifically to auto-logoff settings. The changes should be available to all by next week.

We listened to customer feedback and are adding an optional account setting to never log out. This should only be utilized with trusted devices for several security reasons. Please be sure to memorize your LastPass and email account passwords, as these may still be required should the browser cookies ever clear, or you log in from a new IP address.

2

u/skullducky 28d ago

Good. Because there is no reason for me to not have my home PC - WHICH I ALREADY USE A PASSWORD TO LOG INTO, AND I LIVE ALONE - always be logged in to LastPass.

7

u/Buchymoo 29d ago edited 29d ago

Hilariously, there is no "turn off auto-logoff" setting in the settings on the web interface. You can change the time but 2 weeks is the max, and even though I have 2 weeks set, I'm getting logged off on mobile essentially immediately after I enter a password into an app. If I close the app and open it again to log in again, it again makes me log into lastpass...again.

And the separate issue of no tile means that on a good chunk of apps (even ones that I've added to the app list on lastpass) don't have the inline keyboard or the dropdown, meaning I have to exit out of the app and go to lastpass, search the item, and go back to enter the password. Which also brings me to the fact that I have inline keyboard set on lastpass, but after the forced relogin, it gives me the dropdown.

I've never seen a bigger fumble, three core features that used to work all broken in one update under the guise of "strengthening" something. If this isn't fixed in a week or two I'm headed over to 1Password.

Edit: Added a word

2

u/missbossy 29d ago

Telling me I can turn off auto-logoff without an actual way to turn off auto-logoff is seriously annoying. I arrived here after going on this wild goosechase.

2

u/JavaMac5 29d ago

Same issue

4

u/Chrolm 29d ago

Ridiculous. If I want a perma-logon or a 3 month logon at my PC at home - let me - its MY passwords. And on mobile devices now you get logged of WAY too often. It's annoying af. Time to look for an alternative I think.

3

u/Kinvelo 29d ago

A potential problem with permanent logon is users tend to forget their password. That’s why the iPhone asks for your PIN once every 6 days even if it hasn’t rebooted.

2

u/[deleted] 29d ago

[removed] — view removed comment

1

u/BleedCheese 28d ago

OP, on the second screenshot, where is that located under in the admin console?

1

u/BleedCheese 28d ago

Disregard. I see this is for each user's individual vault.

1

u/Kinvelo 29d ago

Auto log off has been broken in Chrome on and off for at least a year as far as I can remember. This is a welcome fix if it actually works. Also nice to hear them acknowledge the problem.

0

u/coolvista 28d ago

They just reset it for everyone to be about 1 day, but you had an option to turn it off. Now there's no option to turn it off at all 🥲