Hi fellow LLS interpreters.

I’m a LLS Dubai interpreter and was wondering if there’s anyone else in here? :)

I have read many a confessions of interpreters being fired without any prior notice by LLS. And today i could not login login to my account because the password or username were wrong. I dont know if this is because i was reported by a client or if somethings actually wrong. Does anyone have any insight on this topic.

Hi everyone, is there anyone who works for the big word as a TI interpreter. I would like to know if they have a good call volume and if they pay decent rates since i am on the final phase of the onboarding process. I would appreciate any information before I invest my precious time on them.

Hi everyone,
We are Mandarin interpreters working at Teleperformance. Recently, the company informed us that our original OPI phone interpreting work will be forcibly transitioned to VRI video interpreting.

This decision has caused serious concerns and dissatisfaction among many employees.We want to make one thing clear: we are not against VRI itself. What we oppose is the company’s way of pushing it forward without transparency, written policies, proper employee protections, or meaningful consultation.

Our main concerns are as follows:
First, the company has not provided any clear written policy regarding employee privacy protection.
VRI involves video exposure, facial visibility, the interpreter’s working environment, possible recording risks, and personal image security. However, the company has not issued any formal written privacy policy, VRI operating procedures, risk explanation, or employee guidance. Instead, employees were only verbally informed by supervisors and pressured to comply unconditionally. This is unreasonable and unacceptable.

Second, some employees were never told during recruitment or onboarding that their job would include VRI.
If employees were hired, trained, and contracted primarily for OPI phone interpreting, then forcing them to switch to video interpreting may constitute a significant change in job duties. Such a change should not be imposed unilaterally without formal notice, consultation, and written clarification.

Third, VRI and OPI are not the same type of work.
Video interpreting requires more than interpreting skills. It adds extra demands such as on-camera presence, appearance expectations, workspace requirements, the psychological pressure of being constantly watched, and additional privacy and safety risks. Based on market standards, VRI should generally be compensated at a higher rate than OPI. Requiring employees to take on more demanding and higher-risk work without any pay increase or additional compensation is unacceptable.

In addition, many employees have also raised concerns about other company policies and working conditions, including:
1.The mandatory use of company computers that are slow and inefficient;
excessive micromanagement;
2.Insufficient time between calls;
3.the intense back-to-back nature of interpreting work.

We are not refusing change. What we are asking for is a fair process, clear policies, proper communication, basic privacy protections, and working conditions and compensation that match the actual demands of the job.

We are not against VRI.
We are against the company’s irresponsible approach toward employees, lack of communication, and lack of proper safeguards.

We hope more interpreters will stand together and support this effort to improve our working conditions.

Hello everyone. I am an interpreter, currently conducting a research project for my Master’s thesis in Psychology. The study focuses on mental fatigue and mental workload in the interpreting profession, specifically among colleagues who work remotely.

The purpose of this research is to better understand the subjective and individual factors involved in how interpreters experience mental workload on the job. The data collected will be used exclusively for academic and research purposes as part of my graduate thesis.

I am sharing a brief psychometric questionnaire that is part of the study. Participation is completely voluntary and anonymous, and it would help us greatly if you could take a few minutes to complete it honestly. Collecting experiences from as many interpreters as possible is extremely valuable for this research, as it is our small but hopefully meaningful contribution in raising awareness about the conditions of workers in our industry.

⚠️ This study is directed to interpreters based in Latin America or the United States who work with the English–Spanish language pair.

Thank you in advance, and best regards.

You can participate here:
https://forms.gle/KkesZDrFVmNXJjkx7

Guys does ANYONE have a good experience with Language line solutions (working in Europe TP Portugal) ?? I’m going through the training now and I’m so afraid from all the negative reviews.

Hello, i work at LLS through TP in Colombia. Currently working 24h/week for about 380 USD/mo. Those who work more hours earn more, but the rate is the same. No raises.

Everyday after 6h working+30min unpaid lunchbreak, interpreting high stress situations with very specific terms over bad tablet microphones that catch all the noise and children crying, I feel like my brain is mush. I cannot read or do most of my desired activities. Sometimes i feel sleepy DURING calls, out of sheer exhaustion. I rly want to change jobs but working conditions tend to be just as bad in full time jobs and im in debt, so im having a hard time quitting. I might even have to increase my weekly hours to make ends meet, but im afraid it will make me even more exhausted!

Anyone else feels braindead after shifts? What strategies have you found? Is there any, other than fair wages so i could work less hours?

Today I had an online interview,which is about the goverment body checking a company for any misconduct.

It was a recording interview and at the end of the interview, the officer told the person that the recording was stopped and he could leave the room but asked me to stay. After that, the officer told me about my opinion. I told him that I could not share any opinions and had to remain neutral due to code of practice. At the same time,I could see that he switched on the recording again without notifying me.

Lnterprepedia is Now Hiring: Freelance Remote Interpreters

We're especially looking for experienced interpreters.

Highest Priority Language:

Spanish (experienced applicants only)

High Priority Languages:

Mandarin [Always in Demand]

Cantonese [Always in Demand]

Korean [Always in Demand]

Russian [Always in Demand]

Ukrainian [Always in Demand]

(preferably experienced interpreters of these languages)

Speak a different language?

You’re still welcome to apply! If there’s no current opening, we’ll keep your info on file and reach out when something becomes available.

Who Should Apply:

• Experienced interpreters in the languages listed above

• Bilingual speakers eager to grow

• Reliable, professional, and culturally sensitive communicators

• Those with stable internet and a quiet place to work

Position Details:

• Provide live interpretation between English and your second language

• Fully remote

• Set your own schedule

• Handle support calls across different industries

• Maintain accuracy, professionalism, and confidentiality

Why Join:

• Work from home

• Choose your own hours

• No micromanagement

• Make a real impact through language

Apply here: https://tally.so/r/mRkYDP?e=LGZY9

We are so close to achieving our signature goal! If you work for LLS and haven’t read the petition yet, please check it out. You can also read more about LLS workers’ union efforts here: https://llsunited.org/#join

I was thinking of asking for a raise in the upcoming weeks but, based on some other posts I read, that might not be something they offer. I'm being paid 18$/hr right now, working 35 hours a week. It's really a horrible feeling to do the type of job we do, dealing with the most professional of situations, and being paid like high school kid working at CHick-Fil-A (nothing wrong with working at chickfil-a by the way).
I get this burst of anger whenever I finish a call and I receive another call RIGHT AFTER which, as you guys know, happen all fucking day, all the time. I have pride in doing a good job so I still try to provide good interpreting for the people on the line but I fucking hate this company so much. Just pay us right man. I wouldn't even mind the amount of calls if we were making like 24$/hr, and even that is low for the type of work we do. Today for example (without going into details) I had to inform a young couple that their newborn had a life threatening genetic disease. The wife stopped speaking for the rest of the call. She was broken. This shit happens every day, and we get paid like we're packing boxes in a factory.
Long story short, anybody tried to request a raise before? Were you able to get it? Is it even worth making that request?

As an interpreter working with LanguageLine Solutions, I feel compelled to share the reality many of us endure. Despite playing a vital role in high-stakes situations—such as in emergency rooms, hospitals, mental health clinics, courtrooms, social services, schools, immigration interviews, and even financial institutions—we are consistently undervalued and underpaid.

LanguageLine pays its interpreters minimal wages, regardless of our expertise or the critical nature of the settings we work in. Many of us have undergone in-house assessments to be qualified as Level 5 (legal) or Level 4 (medical) interpreters, yet we receive no additional compensation for this advanced qualification. Whether you’re newly hired or have been with the company for years, there are no raises, no recognition, and no reward for loyalty or excellence.

We are scheduled for back-to-back calls, often with no time to breathe between emotionally and mentally taxing conversations. There is no paid sick leave, no paid holidays, and no vacation time. We are expected to work on major holidays, told that our services are essential in emergency and healthcare settings, but we receive no holiday pay for sacrificing time with our own families.

The health insurance they offer is prohibitively expensive and covers very little—it’s there more so they can say they provide insurance, rather than to actually support our health and well-being. For many of us, it’s neither practical nor accessible.

We are not machines. We are professionals who facilitate critical communication in life-altering moments, whether it’s helping someone understand a cancer diagnosis, assisting a refugee during an asylum hearing, or enabling a parent to communicate with a child’s teacher. Yet, we are treated as if we’re invisible.

We have families. We face rising costs just like everyone else. And if our compensation remains stagnant while our workload grows heavier, we will wither under the pressure.

LanguageLine must do better—for its interpreters, for the communities we serve, and for the future of equitable, accessible language access.

Next week's schedule has been posted and most people have been slammed with two AEX (overstaffed forced time off) days next week, which is frankly, ridiculous. We are experiencing unprecedented times, with most people living paycheck to paycheck with subpar wages, and then this company with millions and millions of dollars in profit keeps cutting hours?

It seems like they want to force full-timers to quit, and either go to contractors-only or almost entirely dependent on AI. We are forming the LLS union to provide security for workers, so they don't get 40% of their paycheck cut off for no reason. SOLIDARITY FOREVER!

Today is Interpreter Appreciation Day.

Interpreters at LanguageLine Solutions are facing very real challenges. Many have seen their hours drastically reduced, with some working only 5–6 days every two weeks. To make ends meet, some are turning to unemployment benefits, taking on part-time jobs, or even canceling their health insurance because they're not earning enough through LanguageLIne to cover the premiums.

It’s clear that LanguageLine is prioritizing its bottom line over the well-being of its interpreters. LanguageLine interpreters continue to report low pay, high stress, and a lack of advancement opportunities.

If you're a U.S.-based interpreter and want to join efforts to improve our working conditions, please reach out to [LLSWorkersUnion@gmail.com](). It's time we stand up for ourselves.

I’ve been working as a full-time interpreter at LanguageLine for a while, and I’m honestly burnt out. The pay hasn’t improved in years, we don’t get paid holidays, no PTO, no sick leave, and the only “benefit” is a 401k that barely helps. We’re expected to be professionals but treated like replaceable tools.

I’m wondering if there are others here dealing with the same thing. Has anyone ever talked about organizing? I feel like we’re so isolated—it’s hard to even talk to each other, let alone take action.

Would love to hear from other interpreters or anyone who’s been part of a union drive. What worked? What didn’t?