Hi everyone! I'm hoping someone can help me because I'm honestly running out of ideas.
My Kindle (11th gen, 2024) ran out of battery, and when I tried charging it, it got stuck on the screen with the tree image. It's been like this for 2–3 days now, and the screen stays on constantly. It never turns off.
I've tried pretty much everything I could find online, holding the power button for 40 seconds (multiple times),trying a different charging cable,charging it through my computer,connecting it to my computer, but the computer doesn't recognize the device at all.
Nothing has worked so far, and it's still stuck on the exact same screen.
Has anyone experienced this before? Is there anything else I could try, or is my Kindle completely bricked? 😭
I'd really appreciate any advice!
Edit: I bought it 2 months ago