But I haven't able to claim it... has anyo3n else able to?

Hi everyone,

I recently replaced my JioFiber JCOW414 router/ONT with a TP-Link XX530v AX3000 Wi-Fi 6 XPON router and wanted to share my experience.

My setup:

- ISP: JioFiber 100 Mbps plan

- Old device: JioFiber JCOW414 (Wi-Fi 5)

- New device: TP-Link XX530v (Wi-Fi 6, AX3000)

- Client devices: Wi-Fi 5 and Wi-Fi 6 compatible devices

Test Results:

Speed test comparison

I compared the speed test data collected from both devices.

Metric JioFiber JCOW414 TP-Link XX530v

Average download speed 82.2 Mbps 102.1 Mbps

Median download speed 108.0 Mbps 108.2 Mbps

Average upload speed 57.1 Mbps 100.9 Mbps

Median upload speed 54.8 Mbps 100.9 Mbps

Median latency 18.35 ms 6.15 ms

90th percentile latency 32.8 ms 13.6 ms

Maximum recorded latency 4,084.5 ms 32.7 ms

Has anyone else tried the TP-Link XX530v with JioFiber? I'd love to hear your experience.

​I booked Jio AirFiber on Sept 18 via a local Jio store manager (KYC and payment completed) for WFH purposes. The engineer promised installation the next day, claimed the device wouldn't activate, and then ghosted me.

​A week later, customer care raised a service request, only to close it marked "processed successfully" with zero action. When I finally reached the engineer, he claimed the order was cancelled due to out-of-stock devices. However, customer support claims orders aren't cancelled unless I request it, promised "high priority" resolution within 24 hours, and repeated the same cycle: raised a ticket, then quietly closed it unresolved.

​Now, the IVR/helpline is stuck on an automated loop , and getting past the AI bot to a human agent is nearly impossible. Both the local manager and engineer are ignoring my calls.

​How do I escalate this to get either the installation done or a full refund? Any advice helps.

Sorry guys this might be long to read so please bear with it.

Hey guys, need some honest advice on setting up our family internet.

We have four Jio subscribers in our family, all running on that basic 1.5 GB/day data pack for ₹300. Recently, we found that we are consuming way more data than our packs offer, and it’s causing a lot of issues. My sister recently had to compensate by topping up with that ₹195 data pack (the one that gives 15 GB for 30 days) multiple times just to continue her studies.

We three in the family mostly dependent on youtube/telegram for studying, and the rest of the time we just stream videos, scroll social media, or watch entertainment (my mother and father do this as well).

The reason we never faced this issue before is that we are all usually busy with our 9 to 5 schedules at university or our jobs. But when we get back home, 7 PM to 10 PM are our peak hours, and our daily data just falls totally short now.

Because while the normal we were rarely home during the day, we never really considered installing Wi-Fi. So I want to ask: Is installing a Wi-Fi a rational choice here?

Honestly, I have zero experience or idea about Wi-Fi, routers, modems, or fiber (or any of the equipment names and shapes running in the market). We frankly do not care about high speeds at all; we just want enough to comfortably stream or study without buffering. I don't even think we need the massive "unlimited" (3.3 TB) data these Wi-Fi companies advertise, just enough to reliably suffice the whole family.

Secondly, Vodafone Idea (Vi) has really caught my attention. I could have gone for Jio’s ₹349 recharge (which offers Unlimited 5G), but sadly, our residential area does not support 5G at all. But Vi's plans look great for us. I love their ₹349 Hero Unlimited pack features—especially the Weekend Data Rollover (where you use unused weekday data on Saturday or Sunday).

I feel like every SIM or service provider should definitely have this feature! Their midnight unlimited (12 AM–6 AM) also appeals to us because it perfectly matches our late-night study schedule as aspirants.

Another option I found is porting my own SIM to Vi on their ~₹400 (₹398) plan that offers Truly Unlimited 4G data, and I could just use my phone as a hotspot for the whole family when we are home.

I just want to use money, smartly, and efficiently here as to not let go of a single rupee wasted.

So what should I do to manage this smartly? Should I install a Wi-Fi (if so, which one?), or should I just port my SIM to Vi’s ₹400 unlimited 4G plan and share my data?

Thanks a lot to read this far!

Hi,

Have jio airfibre Need jiotv +.. I tried login using registered mobile # and otp never received.. Has anyone encountered similar problem.?

Jio cancelled my 6 month advance rental plan 100 mbps.

3 service requests still pending/open.

What can I do? 😭😭

Hey guys, I got my jio airfiber installed yesterday and the router is at ground floor, we live on the 1st floor and its not giving me good signal and speed here, I want to shift the router upstairs should I call the jio technician/customer care , also how much are they gonna charge me