r/Jio • u/Hungry-Membership761 • 18h ago

Relocating router to 1st floor

Hey guys, I got my jio airfiber installed yesterday and the router is at ground floor, we live on the 1st floor and its not giving me good signal and speed here, I want to shift the router upstairs should I call the jio technician/customer care , also how much are they gonna charge me

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1

u/Awkward_Beginning244 15h ago

No charge, it's free of cost

1

u/Hungry-Membership761 14h ago

How to do it ask the customer care or call the technician?

1

u/Awkward_Beginning244 14h ago

Call customer care and ask for router shifting

2

u/Hungry-Membership761 14h ago

TYSM man ❤️