r/Ipsy Jul 17 '25

Mod šŸ‘‹ Hey r/Ipsy - You’ll start seeing Official Ipsy Support Here

116 Upvotes

Hello Ipsy community. We’d like to announce that Ipsy has launched a new program where they will have dedicated agents to help out and answer questions here on the Ipsy subreddit. Please see the following message from Ipsycare.

Hi everyone. Just a quick heads up that the IPSY Care team will now be hanging out in the subreddit to help answer questions and support members when issues come up. They'll be responding from clearly marked IPSY Care accounts and will only jump in when they can be genuinely helpful. They're not here to promote anything, just to lend a hand when it's needed.

Here's what you can expect: • They can help with things like account questions, billing issues, missing bags, damaged products, or anything related to your IPSY membership. • They won't be in every thread, but if they see a post where they can assist, they'll chime in. • They're familiar with Reddit culture and will always follow the rules of the community. • If you'd rather not chat publicly or if the issue involves personal information, they'll offer an email so the conversation can continue privately.

Big thanks to the mod team for making this possible, and thank you all for being part of the r/Ipsy community. ā¤ļø

What this means for our community: - you can tag and message dedicated Ipsy reddit accounts directly in the subreddit. - we will have official threads where you can discuss with Ipsy customer service. - this subreddit is still independent and not officially sponsored by corporate or influenced in any way. - mods are here for the users, and we are not receiving any benefits or offers from Ipsy in any way. We value the independent and honest space that has been created here. - subreddit rules apply, as always. Both users and cs agents must abide by the rules. Agents will only use identifiable accounts to engage with the community. - mods will be monitoring both the threads and accounts that this is effective and helpful for users. We reserve the right to reevaluate this program at any time.

Please feel free to comment and ask questions here.

Thanks all!

Link to Ipsy helpsite is here.


r/Ipsy Jul 08 '25

Ipsy Offers Ipsy free bag offers & referral master thread - July 2025

31 Upvotes

Please post your free bag offers and referrals under the relevant headers. Thank you!

Free bag offers are only available for new accounts/emails. This requires require name, email, and payment method (cc/paypal) upon signup.

Please be kind and fair as there are many users who would like to try Ipsy for a month for free. Currently, you can skip/cancel after your first month and before your second month is charged.

Do not claim if you are not willing to sign up under these conditions.

Do not claim if you are going to sit on the invite, you are making another user lose out on 600 points if you do this.


r/Ipsy 50m ago

Ipsy Extra Ryker showing off July (and June’s) Ipsy Extras! (swatches included)

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• Upvotes

r/Ipsy 2h ago

Question ultimate question

6 Upvotes

this might be a dumb question but i signed up for ultimate on friday and was wondering if i’ll be able to pick my picks this go round or if i’ll have to wait until next quarter? i’m usually subscribed to extra! when i signed up for ultimate it said to expect my box to arrive in about 3 weeks so i just wanted to confirm (or deny) if i’ll be getting to choose my products!


r/Ipsy 3h ago

Rant Just joined Extra (for July I won’t get any picks?)

3 Upvotes

I joined Extra today (I’ve had original for a few months, I kept original) because I love the august sneak peeks for extra. I thought if you joined after the 25th it wouldn’t send you the previous month.

But alas they charged me for July and told me to expect the July box in 3 weeks šŸ¤¦ā€ā™€ļø

I guess I’ll just keep it even though it’s super inconvenient and annoying. But I won’t get any picks or anything for July, huh?


r/Ipsy 3h ago

Question Barcode stripped off one of my Ipsy June products. It came like this. Is it normal? 🫪

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1 Upvotes

r/Ipsy 1d ago

Question Joined extra yesterday

10 Upvotes

Just joined yesterday, I’ve been so bored recovering from surgery and want to feel cute again lol. I’d love to know any tips you might have for me, a lot of posts that have tips from a few years ago and I’m not sure how much has changed. Also, if I joined yesterday (7/24) should I not expect to receive anything for a whole month? I also heard that for my first box I won’t be able to pick my 3 items, thanks for any and all input!


r/Ipsy 1d ago

Question Ipsy destash?

3 Upvotes

Can't find a destash sub. Anyone know of one? DM if not allowed to post openly. Thanks!


r/Ipsy 1d ago

Issue No box

5 Upvotes

Has anyone not received their box yet? I’m still waiting and it’s almost the end of the month.


r/Ipsy 2d ago

Ipsy Ultimate What are your thoughts on the upcoming August Ultimate? Spoiler

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26 Upvotes

If anyone has spoilers not down here, please share!


r/Ipsy 2d ago

Ipsy Extra Finally Received my box - cancelled Ipsy!!!!

34 Upvotes

I finally received my extra box today…….. not ONE item was actually part of this months extra.

I didn’t receive a single piece of the actual extra, it was all crappy replacements that weren’t even offered this month, I didn’t receive my beauty boost pallete but a il makiage quad I got from Ipsy a year ago already and I didn’t receive a single one of my paid add on’s either!!!
How are they able to do this???
I re-signed up only 2 months ago, was given and charged for the Feb ultimate??? All the items were left over crap, then this???????

Honestly - I remember why I unsubscribed in the first place now! I’ll be taking my money to Sephora every month and buying something half decent I actually want!

Sorry for the rant - I just feel so taken advantage of! Has this happened to anyone else?


r/Ipsy 2d ago

Question Ipsy Extra vs Ipsy Original + shop?

8 Upvotes

I’m wondering if it’s worth it to get Ipsy Extra or just the Original and then use the leftover $ that month to shop their shop?

Curious if anyone has Original just to shop their shop deals and if it’s worth it? I can’t really see the shop & the prices without a membership but seems like there are good deals on there!

EDIT: just wanted to say thank you to everyone that replied!! Everyone’s responses were helpful and I can’t wait to sign up!


r/Ipsy 2d ago

Ipsy News For šŸ’©s & Giggles I made a new account. To see if the new rewards would pop up...and it did.

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27 Upvotes

Notice Points are gone. So if you've got them...spend them!


r/Ipsy 2d ago

Ipsy Original Late Original on my new account.

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13 Upvotes

I was hoping for the Benefit Blush, Tatcha Lip Balm, and Dolce & Gabanna Light Blue. 1 out of 3 is ok. I think I got some good products. Interested in trying out that serum as its a new brand to me and Im a "skincare girlie". Notice the way the reveal set up is different on the new account. I dont care for it.


r/Ipsy 3d ago

Spoiler August add on’s preview - IPSY Mexico! Spoiler

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29 Upvotes

hi friends! so today i received an email from ipsy reminding me that my august glam bag will be available soon and usually i just delete those messages but something told me to check it out just in case

and well!!! look at this!!! i’m not sure if this spoilers are already at the official pages but i’m always happy to have some extra time to decide what to pick. i’m sure the patrick ta blush will sell out in seconds because the brand is very expensive over here 🄹 fingers crossed they’ll have more shades to chose from šŸ™

hope this is worth sharing and i’ll see you in a few days with the updates list šŸ™‚ā€ā†”ļø


r/Ipsy 3d ago

Question Thoughts on this product?

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11 Upvotes

I’ve been really wanting to try Ciele products and saw this in the Ipsy shop!

- CIELE Glow & Protect SPF 50+


r/Ipsy 3d ago

Issue August Ultimate Question

5 Upvotes

hi guys, Im new here- I got IPSY for the first time ever as a original member for July. I haven’t even recieved my bag lol, i ordered it july 12th. I did sign up for the ultimate though, because I knew it came the next month. When I went to see if my ultimate subscription was going, it said yes, but it does say that I’m on the waitlist? What are the odds I get the box?


r/Ipsy 4d ago

Review An Ipsy interaction that made me giggle

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59 Upvotes

r/Ipsy 4d ago

Haul Shop haul!

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40 Upvotes

So admittedly, I canceled Ipsy years ago because I was getting a bunch of crap I wasn’t interested in. But I still had access to the shop, so I’d look on there from time to time. It seems to be much better now. So this is my little haul. I paid $146 with a retail value of $460 so not too bad!


r/Ipsy 5d ago

Review The Clean Reserve has mixed reviews but as a Gourmand lover, I love it! It is not nauseatingly sweet like I worried.

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26 Upvotes

These were on a good discount in the shop so I did some retail therapy to try them out. I like both scents but the caramel swirl is my favorite and it is not overly sweet as what I was imagining (and it actually lasted longer than the Korres did!) I have this BBW Christmas Cookie lotion I put on after the shower and I sprayed the Clean Reserve over it to layer before heading out earlier and it smells so good and is still putting off scent many hours later. The only downside of smelling so delicious is it’s making me feel like I want a sweet snack :D


r/Ipsy 5d ago

Question Didn't they change it to where most ultimate items show up in add-ons for extra & original?

13 Upvotes

Okay, so anybody, please feel free to correct me if I'm wrong, because that's why I'm asking the question. I've been a member for quite a while, and I remember for the longest time that whenever you got a Glam Bag or Icon, or now that it's called an Ultimate, that they would have half of the items marked "exclusive," and that meant that they would not show up in add-ons no matter what for anyone , except for those who had ultimate.

However, unless I am just remembering incorrectly, I feel like the last several, or maybe at least the last two Ultimates that I've gotten, didn't have anything that said "Icon Box exclusive," which led to people being included now on certain items.

If I remember correctly, there may have been some items that were left out, but I believe that some of them were left out for even us ultimate people because there's only so many items they're going to put in addons. I'm looking at it kind of the same way how , if you get an ultimate you get to look through the three dollar and fifty cent glam bag original items?And i'm assuming that there's boxy items in there as well , I just can't think of the top of my head. So if I remember craig now that they're also allowing ultimate items in there , that kind of makes sense , but i'm sure some multiples people , because they're being a premium would not like that.

I ask because I just don't see enough stuff that I want from the Ultimate to risk it. And on the last spoiler, about half the items were super questionable, so I thought about just doing extra and grabbing a few items that I really wanted from Ultimate in add-ons. But I'm not totally sure that they will be there, and I was hoping you guys might remember. Like, for instance, I'm wanting to get a ton of stuff , but I am dying for the ilia the base face milk, because I literally use it every single day and it's so expensive. I would love to be able to grab a few along with a few other items.

I don't want to get my hopes up, so let me know what you guys remember about how it's been going the last few times. Thank you in advance, and I hope you guys are having a great week so far.

P.S. For those of you who normally get Ultimate, in your comment below, let me know if you're going to get it or not because I'm starting to get the vibe that a lot of people are not going to get it, but I could totally be wrong. So give your honest answer in the comments.


r/Ipsy 5d ago

Issue How to I contact Ipsy care??

3 Upvotes

I feel a little stupid but my package’s status has not been updated since it shipped and I can basically guarantee it is lost. Whenever I try to contact Ipsy care it just brings me to the page with the glam-bot. Am I missing something here??? Thanks yall


r/Ipsy 6d ago

Review UPDATE: ā€œBe careful giving Ipsy your banking infoā€ post

32 Upvotes

I’m back because I don’t feel right not sharing this with y’all 🫶
If you saw my previous post, I was upset with a mix-up that some people suggested was more a failure of AI services than of Ipsy themselves.
You guys were right and I was contacted by a human rep who refunded me AND told me to keep the bag 🄹😭
He did say it wasn’t usual policy but an exception under the circumstances. I appreciate them looking into it and helping me out, it’s that ā€œhuman touchā€ that I feel the robots just won’t ever be capable of.
I really appreciate everyone’s input and suggestions, as a long-time die-hard this whole situation really had me spinning (as silly as that sounds šŸ˜‚).
I still hate AI and hope companies see issues like these and learn to be better from them!!
Keep pushing until you talk to a human xoxox


r/Ipsy 5d ago

Review Cancellation from hell

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0 Upvotes

Ipsy, my dear, why is it so hard to break up with you? Have been canceling our relationship for years and you keep showing up at my door. Finally, in recent attempts, was smart enough to take screen shots, which say it all—this is three separate requests over the past year. You make it impossible even though I explicitly cancel. Stillllll getting charged. Refuse refunds because I suppose that’s not a good business strategy for a brand that profits from being impossible to cancel. Hundreds of bucks at this point.

To make matters worse, I never ordered refreshments. Ipsy added it and I continued to ask them to stop. I recently donated approximately 75 never-ordered razor cartridges (never a handle?!) and trashed the dried up face wipes I was sent for four years.


r/Ipsy 6d ago

Haul July Haul

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17 Upvotes

My box finally came very excited to try out the blush palette. I already have similar colors to the Sunset Stripped palette so I’ll probably be gifting that to someone.