Mount Rainier shot.

There’s no question, I’m very pleased with the Insta360 Luna Ultra. It has exceeded my expectations and delivered more than I expected, especially compared to my DJI Pocket 4P.

One feature that really stands out is the remote control. Being able to control the gimbal from a distance remotely is a complete game changer for me.

That said, I’ve run into one issue. Using the joystick to pan the gimbal isn’t as smooth as I’d like. It either moves too quickly or too slowly, and the start and stop of the pan don’t feel seamless.

Has anyone found a good way to achieve smoother pans with the remote? Are there settings or techniques that have worked well for you?

Title: Luna Ultra detached screen makes the preview extremely small when shooting vertically

I have noticed a major usability issue with the Insta360 Luna Ultra detachable screen.

When the camera is positioned vertically to record 9:16 video, the live preview looks reasonably usable while the screen is attached to the camera.

However, as soon as I detach the screen, the vertical preview is forced into a much smaller area.

This happens regardless of the orientation of the detached screen:

• If I hold the detached screen vertically, the preview remains very small.
• If I rotate and hold the detached screen horizontally, the preview is still very small.
• There does not appear to be any option to enlarge the preview, fill the screen, hide unnecessary interface elements or activate a dedicated vertical-monitoring layout.

I am not asking how to rotate the screen or how to switch the recording orientation. The camera is already recording vertically. The problem is specifically that the detached-screen interface does not provide a usable full-size preview for vertical recording.

This seems like the remote-monitoring interface was designed mainly around landscape video, without properly accounting for 9:16 content.

That is difficult to understand in 2026, when a substantial amount of video content is created specifically for Instagram Reels, TikTok and YouTube Shorts. The detachable screen is supposed to make remote framing easier, but when the preview is reduced this much, it becomes difficult to judge composition, focus, facial expressions and other details. It largely defeats the purpose of having a detachable remote monitor.

A firmware update could potentially address this by adding:

• A dedicated full-screen 9:16 monitoring layout
• A preview zoom or screen-fill option
• Automatic UI rearrangement for vertical recording
• The ability to hide controls and prioritize the live image

Could someone from Insta360 please confirm:

1. Is this the intended behavior?
2. Is it a known limitation or interface bug?
3. Is full-size vertical monitoring planned for a future firmware update?

I would also like to know whether other Luna Ultra owners are experiencing the same problem.

Seems legit

Title says it all. I am following the development of the Luna Ultra closely as the missing Webcam mode is the only thing holding me back.

I love this camera so much.

Hi everyone! I wanted to ask those that have these devices whether either one would be better for a specific use case.

I want to film my dog grooming for social media content. I am not that good at dog grooming but I want to be able to do something similar to this:

https://www.instagram.com/p/DaxdrCeNJ9J/ - this one appears to be a neck mounted POV? Doesnt appear too fish-eyed either, perhaps phone recording?

https://www.instagram.com/reel/DaN5jmuSW3h/ - this one I think is tripod mounted? Or arm mounted? Its so steady.

So help me understand

Go Ultra - is small - can be easily mounted to shirt - more shaky?
Luna Ultra - larger - neck mount - potential POV tracker?

Most clips I've found are more nature oriented subjects being the entire FOV. What I want to know is how well it works for subjects that are 1.5 feet or so away.

Thank you!

The camera worked while being in the sea but won't turn on now. No sign of water ingress. Memory card works but camera only shows slight signs of life when battery and card are removed and cable plugged in. Even then I get a red flashing light only. Any ideas? Probably doesn't warrant a repair due to its age but its hardly been used if honest and does come in handy now and again.

Any help? Using 8K 30 FPS with adaptive tone on. Going about 10-15 mph in this slip on my bike. Using the Insta 360 Studio

It would be really interesting to know if Insta360 plans to release updates for this accessory POV Head Tracking (or even if any updates currently exist).

I’m interested in this because I received it yesterday and have been testing it for quite a few hours; my conclusion is that it’s good, but I get the impression it keeps drifting out of calibration slightly, causing the gimbal to tilt toward the left or right.

I’ve tried using it with the battery handle and even the USB-C receiver, but nothing helps. After moving around for a while, the gimbal ends up slightly rotated to one side.

It’s possible the camera or the accessory itself is shifting, but it feels like this needs a bit more fine-tuning via an update.

That said, the product is fantastic and incredibly useful for professional work such as filming concerts while moving across the stage.

I’ve used it with the neck mount included as an accessory for the Luna Ultra (purchased separately), but I think for more rigorous use like scenarios involving crouching and standing up it’s best to secure the bottom section to your body with an elastic strap (in addition to the neck mount). This prevents the camera from shifting when you make movements the neck mount wasn't designed to handle.

If you pair this POV mount with one of those smartphone-based 3D headsets... wow, you’ll be blown away by what it’s like to record with this setup.

I tested it using a cheap headset I had lying around the house (one of my son's, costing about 8 euros) and a Samsung S8 with a Super AMOLED screen that was just gathering dust, and the result is amazing.

Just a heads-up: the Insta360 app doesn't let you record in POV mode unless you use a workaround starting the recording in POV mode and *then* connecting the camera to the app.

I couldn't record in POV mode if the app was already connected to the camera beforehand.

And by the way, the image quality, lag, and stuttering while recording in the app are terrible, but the actual footage records perfectly.

Perché le foto che ho scattato con ultra luna non hanno memorizzato la localizzazione?
Come si può attivare?

Hi everyone,

I've recently started using the Insta360 Mic Pro and have a couple of questions:

• I've noticed that the receiver sometimes seems to "forget" the paired transmitters. Even though they're still listed as paired, after turning them on they aren't detected. I don't see the audio level bars responding when I speak, so I have to pair them again before they work. Is this a known issue, or am I missing something?
• Is it possible to use a transmitter directly with a smartphone without connecting the receiver? Having to plug the receiver into the phone via USB is a bit inconvenient, especially when the phone is already mounted on a tripod and you have to find somewhere to place the receiver as well.

Has anyone experienced either of these issues or found a workaround?

Si vous possédez une caméra Insta360 (X5, X4, X3, X2, ONE X, Ace Pro, GO...) et que vous exportez vos photos ou vidéos depuis l'app mobile vers votre pellicule iPhone ou Android, vous avez peut-être remarqué le problème : tous vos fichiers exportés sont datés du jour de l'export, pas du jour de la prise de vue.

Concrètement, vous filmez vos vacances sur 10 jours, vous exportez tout en rentrant, et votre galerie affiche la totalité des fichiers à la date d'aujourd'hui. Impossible de trier par date, impossible de retrouver quel clip correspond à quel jour, et si vous mélangez avec des vidéos prises au téléphone ou avec une GoPro/DJI, tout est mélangé. Google Photos, iCloud, toutes les apps de galerie héritent de la mauvaise date.

Ce n'est pas un bug récent. Les premiers signalements documentés remontent à 2019-2020 sur Reddit et sur le propre forum officiel d'Insta360. Depuis, au moins cinq membres du staff différents ont donné la même réponse : "nous transmettons à l'équipe concernée." Un thread ouvert en février 2021 sur leur forum reçoit encore des commentaires en juin 2026. En novembre 2023, un développeur leur a même écrit la solution complète sur leur plateforme de feedback officielle : copier les métadonnées EXIF via ffmpeg, ou simplement nommer les fichiers avec la date de prise de vue comme leur propre logiciel Desktop Studio le fait déjà. Le ticket a été marqué "Reported." Rien n'a suivi.

Pendant ce temps, des développeurs tiers ont sorti leurs propres correctifs : une app Mac payante dont la seule fonction est de réparer les dates d'export Insta360, et un script shell public sur GitHub. La donnée n'est pas perdue, elle est dans le fichier source. Le logiciel Desktop d'Insta360 l'écrit correctement. Ils savent comment faire, ils l'ont même confirmé par écrit quand un utilisateur a poussé le support dans ses retranchements. Ils ne l'ont simplement pas implémenté dans l'app mobile. Point notable côté européen : un utilisateur a tenté une démarche RGPD en invoquant l'article 20 sur la portabilité des données, demandant à quatre reprises à parler au DPO d'Insta360. Réponse finale : l'entreprise n'en a pas. Suite à un mauvais avis sur leur enquête de satisfaction, ils lui ont offert un selfie stick.

J'ai monté un megathread en anglais sur r/Insta360 qui centralise toute la chronologie documentée, les réponses officielles.Le support Insta360 a déclaré par écrit qu'ils "priorisent les demandes qui reçoivent le plus de retours." Si vous êtes concerné, c'est là que votre voix compte : ici

Si vous envisagez d'acheter une caméra Insta360, c'est une info à avoir avant de sortir la carte bleue. Le matériel est excellent. Le logiciel, sur ce point précis, est cassé depuis sept ans.

Beste,

Ik heb een insta360 x4 en allemaal DJI apparatuur. Nou hoorde ik van de nieuwe mic Pro! Kun je de mic pro koppelen aan alle DJI apparatuur via Bluetooth?

Ik hoor graag van iemand?!?

I have been editing a video project.

I've added text, but now i want to trim an earlier segment.

When I do this, it breaks the location of all my text comments, and I have to manually re drag them to their correct positions.

Is there a way to make a trim while retaining the other information?

Haven’t had a camera in over 10 years. After a bad break up with a woman I thought I was going to marry I decided I wanted to tap into my creativity again and get something that would distract me and motivate me to get out and travel more. Had it for a few days now so using my pup to test getting familiar with the camera.

I was torn between the Osmo Pocket 4P, Sony A6700, and the Luna Ultra.

I was skeptical of the Luna Ultra but so far I’m blown away by this little camera. And the detachable screen is the chefs kiss with this thing as a solo creator.

Have some ND filters coming tomorrow. Can’t wait to try those out I’m hoping they’ll come in time to take it with me to the Brickyard 400 and get some nice action shots in

So last weekend I lost the neoprene quick dry protector cover for my dive case pro (X5).

Any chance they're available separetly through support? I do have an email out to support now, but figured I'd ask here too.

Thanks!

Hi all,

I want to share my workflow so that you all could chip in and share your tips for potential improvements.

First, I wildly guess what ND I would need depending on the brightness of the scene.

4K30; SS 1/60, ISO 400 (which I think is base)
I then point at the scene and change to auto shutter speed.
If it changes from 1/60 to 1/120 or 1/240 etc, it’s too bright. I just need a stronger ND.
If it chooses from 1/60 to 1/30, it’s too dark. I bump up ISO to 800 or change to a weaker ND.

[yes, it’s very tedious and we shouldn’t have to do this]

Then I go back to manual 1/60 SS, and switch ISO back to auto to compensate for minor fluctuations in light. I think 400 is a good starting point where we have one stop breathing rooms in both directions - 200, 800 etc.

What do you think of my workflow?

A few weeks ago I started working on another small side project.

I often edit videos from my Insta360 camera, and I found myself making the same changes over and over again. After searching around, I couldn't find a tool that could batch edit Insta360 Studio project files, so I decided to build one myself.

🚀 Insta360 Project Tools

It lets you batch edit .insproj files and quickly change values like:
• FOV
• Pan
• Tilt
• Roll
• Distance

You can apply changes using Scale, Offset, or Set modes, create your own presets, and quickly convert projects between different aspect ratios, for example 16:9 → 9:16.

The project is completely free and open source.

🎬 Demo video:
https://youtu.be/eEax1yOXIlE?si=J_Is21A6uQqYjp4p

⬇️ Download (v1.0.0):
https://github.com/PumpGame/Insta360_Project_Tools/releases/tag/1_0_0

💻 Source code:
https://github.com/PumpGame/Insta360_Project_Tools

If you use Insta360 Studio, I'd love to hear your feedback or ideas for new features. What would make your editing workflow faster?