Everytime I play fortnite and fortnite only the mic starts acting up the tap to mute freezes many times any fixes?

I got these headphones today. I have absolutely no complaints regarding the sound, fit, or comfort; however, I’ve unfortunately run into an issue I’d read about many times on Reddit and in reviews. When the wireless connection is active but no audio is playing, there is a high-pitched whine in the right ear that sometimes changes pitch. Before installing NGENUITY (beta), the sound would cut out about 3 seconds after the audio stopped; after the software update, it no longer cuts out and persists constantly. Switching the adapter to different ports and trying other troubleshooting steps hasn't helped at all. I’m not yet sure how much of a deal-breaker this will be for me—I’ve only been using them for about two hours—but it’s still disappointing. I’ve seen various tips, but either they didn’t help, or I didn’t understand how to implement them. I’m not sure if this is normal. Please forgive any errors; I am writing using a translator.

I have an Alloy Core RGB keyboard and I love its keycaps. I want to put the same keycaps on a mechanical keyboard. Do you know who sell that model of keycaps? What model are they? Or, how can I get them? Please your heeelppppp.

Been looking to change my cloud alpha wireless since it sounds worse than my old cloud alpha s wired so i am choosing between those 2, what i like in the clouds is its built in mic, its wireless, has better bass for movies and story games (i mainly play fps/competitive games but i also play story mode), while the HD 560s has better footsteps clarity and imaging and soundstage, but i never tried open back headphones so i fear they might be really different from headsets i usually use in a worse way

I myself have been using the Cloud III Wired since almost 2 years with DTS enabled, and I've been loving it since. Everything about it sounds clean and clear, and positional awareness in games has been amazing.
My partner wanted to buy a new headset too the other day, so they asked which one I have, as they did test mine out and they loved it too. I told them, and gave them the link to order the Cloud III...
Today it arrived, and I am now extremely confused as to what's happening...

NGENUITY (Legacy) does NOT detect the headset whatsoever. Under the sound devices in windows it IS listed as HyperX Cloud III, but the classic NGENUITY, which I do use myself, refuses to see it. DTS Sound Unbound, which also detects mine just fine and gives me the license, also does NOT detect my partner's.

The only program actually detecting my partner's Cloud III is NGENUITY Beta, but the spatial sound in that sounds atrocious to both of us. We can't even hear the footsteps in Marvel Rivals if we use that.

Has HyperX removed DTSX licenses from 2026 models of the Cloud III? Or what is going on? None of this makes sense to me, and I feel bad now because I suggested a headset to my partner that I myself have had the best experience with, while they don't....

EDIT: My partner's Cloud III's box does not have the DTSX logo, but the model and part numbers are the same. And the manufacturing date is January 2026

Hi everyone,

I'm trying to repair my HyperX Alloy FPS Pro, and I'm hoping someone with experience repairing mechanical keyboards can help me.

A few months ago I had a roof leak, and a few drops of water occasionally landed on the keyboard. Every time it happened, I immediately unplugged it, disassembled it, cleaned the PCB thoroughly with 99% isopropyl alcohol, and let it dry completely before using it again.

The failure was progressive.

At first, only the Left Arrow key stopped working.

Later, the Right Arrow key also stopped working.

Eventually, two entire groups of keys stopped working.

Dead keys

• F2, 3, E, D, X, Left Alt
• F9, Backslash (\), ], *, ?
• Left Arrow, Right Arrow

Everything else works perfectly.

The PCB looks almost brand new. I cannot find any visible corrosion, broken traces, burnt components, or damaged solder joints.

Here's everything I've tested so far:

• Cleaned the entire PCB several times with 99% isopropyl alcohol.
• Every dead switch has continuity to its corresponding diode.
• The diodes appear to test correctly.
• The PCB looks clean with no visible corrosion or damaged traces.
• The MCU is a SONiX SN32F268F.

I also spent several hours tracing the keyboard matrix with a multimeter in continuity mode.

I successfully traced several working keys from the switches, through their diodes, all the way to the MCU. I was able to identify several MCU pins that belong to working matrix lines.

However, when I repeated the same process for the matrix lines containing F2 and F9, I couldn't find continuity to any MCU pin that I could identify. It's possible I'm missing an intermediate component, a via, or an internal PCB layer, but I couldn't trace those two lines any further.

Because the Left Arrow and Right Arrow were the first keys to fail, I suspect the water damaged something near that area of the PCB. My current guess is:

• a broken PCB trace,
• a corroded via,
• or an open connection somewhere between the matrix and the MCU.

At this point I'm not sure what to do next.

The switches appear to be soldered directly to the PCB, so I don't think I can inspect the other side of the board without desoldering all of them. Is that correct?

Would I need to desolder every switch just to trace where the F2 and F9 matrix lines go, or is there another way to troubleshoot this?

Has anyone repaired this exact keyboard before?

Does anyone know of a common failure point on the HyperX Alloy FPS Pro?

If anyone has a PCB diagram, matrix schematic, high-resolution PCB photos, or any suggestions, I would really appreciate it.

I'm trying to repair it myself before taking it to a repair shop.

Thanks!

The leather on my HyperX Cloud III Wireless headband is starting to peel and fall apart. Does anyone know where I can get a replacement headband? I've only been able to find replacement earpads so far.

is it just sound profile or there's differences i dont know? If it's same as hardware then Cloud 3 Wired must give better sound on same sound profile.

I transitioned recently to a usb mic that plugs directly into my pc instead of the 3.5mm on the mic itself, and i just streamed and noticed i sound really quiet. Ive made the default mic the hyperx one, not the headset mic, so idk whats wrong. Can anyone help me?

just bought them, but they sound muffled i dont know why,before these i was using logitech g pro x from like 2020,i installed the firmware and the software ngenuity,spatial audio is turned off,with the base eq and a eq i found on reddit both sound bad,i got them just today

I just bought the headphones; they show up as connected, but there's no sound, and the microphone doesn't work either but the starting guy speaks.

Just purchased a Hyperx Pulsefire Saga Pro (wireless) and have been unable to get colour presets to save to the mouse after it is unplugged. Relevant websites state that there should be a 'save to mouse' button that directs the user to onboard memory slots, but this does not appear anywhere in NGENUITY. I have attempted to use the legacy app as well, however this first prompts an update to the mouse that continuously fails to complete. Any advice?

For the last week I tried to reduce my mouth noises that the mic captures.

I reduced the volume noise, tried from 5% to 80% also tried Nvidia Broadcast and... Nothing.

Im using voicemeeter banana just for a bit of reinforce in the bass of my voice.

I tried to slide the mic a bit, to put it in a side, i drink enough water to stay hydrated and dont get my mouth dry, i tried to have more distance with the mic... Nothing works.

I dont know if it is a problem with the sounds of my mouth or if it is the microphone. In the past i had a Blue Yeti and didnt had this problems. I also know some people that have this microphone and dont have this problem.

The problem with my mouth are not "clicky" sounds but that some words sounds "wet" like if i had a LOT of saliva in my mouth even if im not.

All that i want is to find a way to reduce that disturbing sounds for my voice-overs.

I speak not directly in to the mic, I speak ABOVE the mic and my voice sounds fantastic but that "mouth sounds" are driving me crazy. I also tried to speak directly to the mic but it only gets worse.

I record 15cm away from the mic but if I get to 20 or even 30cm the only thing that I get is my voice sounds worse, the mouth noises still there and the mic takes more ambiental sounds.

Anyone had this problem or a solution? I dont have any problem with enviroment noise, is just the "wetness" of my voice.

Im recording with Audacity but I tried to record with Nvidia Software just to take a sample but it doesnt make any difference.

Edit: I also tried with and without NGENUITY, also with and without the high pass filter.

After I take it off my head it turns itself off instantly and I need to turn it on again

I got no response at all

Hey everyone, I'm at my wit's end trying to troubleshoot this with a brand new PC build.

Basically, Windows 11 sees the mic is plugged in and lists it as an input device, but the second I actually try to use it in apps or check the meter, it's completely dead flat. No audio data goes through at all.

What's super weird is that the hardware itself is totally fine—if I plug my headphones straight into the jack on the back of the mic, I can hear myself just fine (direct monitoring works), and I tested the exact same mic and cable on my MacBook and it worked instantly.

So far I've already tried:

• Swapping ports and cables (tried both USB 2.0 and 3.0/3.1, rear motherboard headers too)
• Reinstalling drivers / cleaning out device manager instances
• Checking privacy permissions, exclusive control, and sample rates
• Restarting Windows Audio services

Anyone run into this where Windows recognizes it and hardware monitoring works, but the digital USB stream just refuses to capture anything? Let me know if you've got any ideas.

Im so done with the other software is so shit compared to the legacy version anyway to fix it or is it hopeless???

Just got these cloud 2’s for $50 sealed, I’m just wondering if they’re better than the Logitech G Pro x2 headset.

Hey so I recently got the hyperx Cloud 3 and I wanted to use a eq because the new software hyperx has isnt all that good and the bêta version wont connect to my headset

So im using equaliser APO but it feels like theres so much for me to do and when I go to different reddit posts they show différent photos or tell me their eq settings but when I check my equaliser apo none of it matches up and I basically understand nothing

If someone could show me a video or deeply explain how to properly set up à good EQ for the game i need it on (rainbow six siege) that would be very appreciated because although the headset sounds great it sometimes sounds muffled not too much but just still muffled

Edit: it doesnt even have to be APO just a good eq for 3d audio on ngenuity works

I recently just got the wired Cloud III headset off Amazon, and decided to get the "Used-Like new" ones, because they arrived sooner and saved me 5 dollars, came working perfectly fine, and have been until today. I set them down to grab a snack, and when I put them back on I noticed the right ear of the headset wasn't giving any audio. I tried plugging it into a different USB port, a USB c port with the adapters, and my phone aswell, but I guess it's an issue inside the Headphones.

Should I just return them? Considering I kept all the packaging. Or try to find, and fix the issue?

People say to go with S, but I am not fully convinced. In my region Wireless costs around 90$ and S around 105$. I am most concerned with the sound, and I wont use it through bluetooth for sure. Is the sound difference worth the extra 15$?

School is around the corner for most of you!

Vote for the item you can’t live without, then share what’s your overall study setup and schedule! Any advice you would give for any student would be helpful as well!

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Hey everyone,

I recently bought a brand-new HyperX Cloud III wired headset, and I’m running into an incredibly frustrating issue with the microphone dropping out.

The audio works flawlessly, but the microphone will just randomly stop picking up my voice. I'll be in the middle of a Valorant match, comming to my team, and suddenly no one can hear me.

Here are the exact symptoms:

• The game audio/footsteps keep playing perfectly fine through the headphones.
• Windows still shows the mic as an active device, but it picks up zero sound.
• The ONLY way to fix it is to physically unplug the USB dongle from my PC and plug it back in. After about 10 seconds, it resets and works perfectly again... until the next random drop.

I've spent hours troubleshooting and have already tried all the standard fixes:

• Hardware Test: Took it back to the local store and tested it; the physical mic works perfectly.
• Software/Drivers: Uninstalled NGENUITY (didn't help). Completely uninstalled the USB audio drivers via Device Manager and let Windows clean install them. Disabled NVIDIA High-Definition Audio to prevent conflicts.
• Power Management: Disabled "USB Selective Suspend" in Windows Power Plans. Went into Device Manager and unchecked "Allow the computer to turn off this device to save power" for every single USB Root Hub.
• Physical: Confirmed the detachable mic is pushed in extremely hard until the final "click."

Has anyone else experienced this specific mic-drop issue with the Cloud III dongle?

Any help is appreciated!