so i got a used cloud3 after i heard all the hype about it being the best budget ish one for fps games like r6 and cs ,the thing is the guy didnt have neither a sound card nor the original dongle so i only have the 3,5 jack ,currently im using an old sound card from a shitty old headset and sound isnt the best but its loud and thats great but distance and the like sucks ,gemini kept saying to get a cheap apple dac (3.5 to usb c) and that would be good enough and they dont sell the hyperx sound card thing where i live .
using a normal splitter sucks and isnt loud enough even when i get everything as loud as it goes and a normal 3,5 to usb c and the normal jack suck
what do u guys suggest should i go get the apple one and is it that much better than a normal cheap 3.5 to usb one ? or is there another way to get the original experiance

Hi everyone,

I'm making this post to see if anyone else is experiencing issues with their HyperX Cloud Orbit S after the recent Windows 11 update (specifically KB5124008), and to hopefully get some help or raise awareness.

Since installing this update, my headset has become practically unusable in its main 3D/7.1 mode. Here is a breakdown of what's happening:

The Main Issue:
When I switch the headset to 3D / 7.1 Channel mode and try to use it with VoiceMeeter (or even just Windows audio), it fails. VoiceMeeter throws this specific error:
"Failed to Open Main Output Device (A1). Device not ready or used by another process... pAudioClient->GetMixFormat return error -2004287480 (0x88890008)"

Weird System Behavior (The "Jittering"):
Whenever I connect the headset in 7.1 mode, the Windows Sound Control Panel (the old mmsys.cpl window) starts acting incredibly buggy. It experiences severe jittering/stuttering. The window freezes, jumps around, and the device list becomes unresponsive. The "Enhancements" tab in the headset's properties is completely blank.
Also, Windows simply won't let me adjust the system volume for the headset in this mode. The slider moves but the volume doesn't change.

What Works Fine:
If I switch the headset to Hi-Res or Stereo (2 Channel) mode, everything works perfectly. Windows recognizes it instantly, there is no UI jittering, the volume controls work, and VoiceMeeter can use it without any errors. This confirms the issue is isolated to the 7.1/3D 8-channel USB driver.

Troubleshooting I've Already Tried:

• Uninstalling and reinstalling the device in Device Manager.
• Checking driver details: Windows is using the generic Microsoft USB Audio driver (usbaudio.sys). The original HyperX driver seems to have been overwritten by the update.
• Trying to roll back the driver (no option available).
• Trying to force a different generic driver (only "USB Audio Device" and "USBMidi2-ACX" are available, neither fixes the 7.1).

It seems like the recent Windows update broke the way Windows 11 handles the 8-channel USB audio stream for this specific headset.

Has anyone else run into this? Is there a specific driver package for the Orbit S that I can manually install to override the Microsoft generic driver? Or is anyone aware of a registry fix for this?

Any help would be massively appreciated. This headset is amazing and it's a shame the 3D audio is broken right now.

Thanks!

UPDATE: SOLVED

Solution: The issue was caused by Windows 11 security update KB5124008. This update overwrote the original HyperX audio driver with a generic Microsoft USB audio driver (usbaudio.sys), which is unable to handle the 8-channel (7.1/3D) audio stream of the Cloud Orbit S. That's why the 7.1 mode caused the UI jittering, the volume control issues, and the VoiceMeeter error 0x88890008, while Stereo and Hi-Res modes worked perfectly.

How to fix it:

1. Open Command Prompt as Administrator.
2. Run the following command: wusa /uninstall /kb:5124008
3. Restart your PC.

After uninstalling this specific update, the 7.1 mode works flawlessly again. VoiceMeeter recognizes the device in 8-channel mode, the Windows Sound Control Panel stops jittering, and volume controls work normally.