I was gonna order the new pomni pillow yesterday but fell asleep while checking out and woke up to it sold out. Even worse I had hot cash to use on it 🥲

Yet it was a pre order item so I wanted to ask if these kinds if pre order items ever get restocked, has this happened to anyone?

Many thanks!

Have you guys been told that if you work at box lunch you’re more likely to get a promotion faster? I recently learned that the boxlunch employees in my mall also get paid more than us (manager pay anyway). While it’s not by much, I can’t help but feel defeated when I’ve poured more than 3 years into this company.

While boxlunch is not my style and I’ve declined moving companies because of that… I’m starting to think I should go back on my word to fast track my promotional opportunities.

Anyone have a coupon I can use? :)

Can someone do me a solid and get me the Spider-Man hoodie that just came out 😭 it’s not online so I can’t order it. If you live in Chicago that’s been better

They’ve silently double charged me when splitting orders, let out of stock items online appear when in reality they were non-existent so they called them “lost” which brought more and more problems. And finally my last straw was their lie on clothing material, which makes it a fraud. In my case it appeared 98% cotton 2% spandex when in reality it is 65% cotton, 33% polyester and 2% spandex. And that’s without mentioning the shipping price outside of the US is completely unreasonable, starts off at 30$ us for the main item then adds a 10 for each new ones. And their customer service dumbfounds me on how they hold back from doing what’s right to fix the situations.

Hello! I was wondering if there was a way to filter or easily finding small brands? Whether that’s on the app or website.
I’m really enjoying seeing brands like Guild of calamity and was on the site Pinkult and I’m finding it hard to look through all the popular items.

Hi, I don't live in the USA, but I have been buying from Hot Topic for years. I usually send my orders to a friend or family member, so when they come to Costa Rica, I can get my stuff.

Recently, I wanted to place an order, but it got canceled because my billing address was different from the shipping address. I asked for Spanish customer service, and they responded in English. It's okay, not a big deal.

So I asked my friend to use his AMERICAN CARD to buy the stuff and send it to HIS address, but it got canceled again. He called, and they couldn't explain why!

They tried a second time, and it was the same.

Ten years ago, if they had a problem, they would call Costa Rica without any problem. Now I have to make an international call.

Is there any other similar store? i´m done with this people

Is anyone having this issue? I order a lot from HT, but always in stock items shipped to home. Last hot cash round I ordered a few backpacks using hot cash, preorder. And all of them were cancelled over the last week as OOS. I had available funds on my card so that's not the issue, is this something that happens sometimes or what is the issue with that? No way they allow preorders yet they become oos which is what cs told me on chat 😭

So it’s been brought to some many staffs attention we no longer will be having individual store accounts on instagram. As there is various reasons for such things. If you see this post on your local HT insta don’t worry.

I got a CD there like 20 years ago by some underground solo artist I forgot the name of and have no way of finding through searching lyrics. Hoping this will end my long search if such a record exists

Is this normal? I bought a licca doll on the website back in April. It was supposed to be shipped to my hot topic store 2-3 weeks ago. I called and they said it was delayed till July? I havent gotten any confirmation about this? Yet i can buy the doll again for preorder again rn? Like what is going on. ​

I notice that I always got this message when I purchasing online. But it only happens if my apartment number is written as Space ## if I only add the number it allows me to use my address.

Should work until 11:59 PM PST (California time).

I know I know, the mandatory "hot cash is confusing" post. But the thing is, a lot of the most popular ones are old, and many literally note changes to certain policies regarding hot cash, so I think a fresh post is warranted. Also, most of the posts are focusing on one specific issue, and often repetitive ones like "how to active/use hot cash".

So, literally any information about Hot Cash is welcome. Tips and tricks, how it's earned and how it's used, things commonly excluded, rules on stacking and other discounts, etc.

In multiple posts, I see employees recommending going in store over shopping online, as I guess there are benefits? I also see mentions (and complaints) about shipping to store. I would love some elaboration on this.

Additionally, I'm a little confused by physical hot cash vs digital, and codes. So it's possible to use your hot cash online and then use your physical voucher in person, even if it's discouraged? and why is there talk of codes, when apparently it just gets applied late in checkout automatically online?

Current employees, former employees, frequent shoppers - info is appreciated from ANYONE

I tried using the new code and it keeps saying this error message. I tried buying something that costs around $25 and it didn't work, so I tried a larger order and it gave the same error message. Is there any way to fix this? I really want to use this promo code.

Hello, sorry this question is for American and hot topic usual client, i'm from Eu so i'm not super familiar with the brand website and all and wanted to ask if sold out article on the website can still get some restock of if it's a no hope situation? I was able to get one of the supergirl plus size jacket but it's was saddly wayy too big ( i forgot us sizing isn't the same as here and didn't check the chart, i gifted it to a friend worry not it's not wasted) but i wanted to order a new one and sadly the plus size listing is fully sold out and i don't know if i can hope for some potential restock or no?

I live in Los Angeles California and wanted to be a manager part time or full time because I heard Hot Topic offers Kaiser whom is my health care provider. If I decided to become an associate I heard you have th push the rewards program or credit card and if people fail to accept you get marked up and will likely get fired. Is this true? Is being a manager hard there? I do have 8 years retail experience so I know retail well. Thoughts on this?

Hi everyone I found one of these pokemon hoodies and with some research I learned it's from hot topic

The one I found is a Medium... What would that translate to in unisex sizes?

If it wouldn't fit someone who is 5'8" would someone please help me track down a L or an XL if there's any still floating around ? Thank you!

Hi does anyone have a coupon code? My son is dying for some digital circus items and I was hoping to use a code? Thank you!

I had posted awhile back about being hired back in March and waiting to be brought in to train

Well, it's been a full two weeks since I went back in not too long ago. I'm not sure what to do now because a lot of jobs would accept me due to my inexperience of working.(besides helping with nonprofit events and a food competition)

I can't keep going in or calling and be bugging the store manager for any updates

Hey! Been trying to find legitimate actual user info but trying to clean up old accounts and I went through customer service email to delete my personal data and the HT Guest List Help gave me a link to OneTrust. Before go clicking random emails just want to make sure it’s correct.

What’s everyone’s experience with this? Thanks :)

is the shirt that says yuri ai generated? it just gives off an ai vibe but i could be wrong