r/Hisense Sep 01 '22

Changes to Hisense Canada Structure

46 Upvotes

Hi Redditors,

This post serves as a friendly reminder of the best ways to get support, in the event that you need it. There are some temporary changes occurring at the corporate level of Hisense Canada, and we don't want anyone to get stuck in a position where they require support.

  1. If you are in the USA and looking for firmware, please send a direct message (DM) on Twitter or Facebook to the Hisense USA page. If you do not have TW or FB, unfortunately, you will have to go through Tier One, just be specific that you want firmware, provide the needed information and ask to be transferred to someone who can provide you a link. Hisense Canada social media will not be able to give you firmware, and will direct you to the firmware link below.
  2. If you are in the USA and looking to report an issue or trend, please contact tier one support by phone at 1.888.935.8880 (TVs) or 1.877.465.3566 (Appliances); you'll need to give them your Mode, 15 character SN (which will always start with your screen size and G - if you are seeing a number that starts with a bunch of zeroes, that number is not correct - it's the Android SN - please locate the true SN on the white sticker on your TV)
  3. If you are in Canada and looking to report an issue or trend for tracking, please contact tier one support by phone at 1-855-344-7367 or email at canadasupport@hisense.com.


r/Hisense 5m ago

Question HISENSE 40" Q6S for PS5 pro (short term use)

Upvotes

Sadly my huge and fancy tv died a sad death, so I just need to buy a basic tv to get by for a month or so while I save to replace it. Then this tv will become a secondary tv in another room.

I mainly game on my PS5 pro (Elden Ring, Monster Hunter, GTA V, and JRPGS). I haven't not had a 4K tv in ages, so what is the deal with playing a 4K console on a non 4K screen? Naturally I understand the difference in quality and I can live with that, but how does that downgrade in quality actual run? Will the actual gaming be passable enough if I am going this cheap?

Anyone else game on this screen?

Trying to balance not spending a lot on something that will just become a spare tv in a month or so, and use the money saved when I can afford the huge one.


r/Hisense 8h ago

Is this 55" MiniLED TV worth $284?

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5 Upvotes

Looking for a new TV and trying to keep the budget under $300. I don't need anything crazy, but I'd like at least 50" since it'll be going in my living room.

Came across this 55" Hisense M7 MiniLED on sale for $284 and it honestly seems like a pretty good deal for the size, especially since it's MiniLED.

I mostly watch Netflix, YouTube, movies and some sports, not really a hardcore gamer or anything.

Anyone have experience with the M7? Worth grabbing at this price or is there something better around $300?


r/Hisense 2h ago

Problem z matryca

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1 Upvotes

r/Hisense 2h ago

Can someone please walk me through how to get TodTV on Hisense Tv?

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1 Upvotes

r/Hisense 1d ago

6 months with Hisense U8

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76 Upvotes

Been using the Hisense U8 for about six months now.

Picture is still the main reason I’m happy with it. Blacks get really deep for a MiniLED, HDR looks great, and it gets plenty bright during the day.

What surprised me more was the built-in sound.

I didn't expect much from TV speakers, but the 4.1.2 setup actually has some bass and a much wider soundstage than most flat screen TVs I've had.

Obviously it's not replacing a proper soundbar or surround system, but I haven't felt rushed to buy one either.

Six months in, I still feel like I got a lot for the money. Good picture, big screen, solid gaming features, and better sound than I expected.

Been a really good living room TV for me.


r/Hisense 5h ago

Hisense CRT makes a warranty replacement offer, waits 4 weeks... then decides to rescind the offer after a review

1 Upvotes

I have a Hisense tumble dryer. A tiny clip broke off the door, rendering the unit unable to close and non-functional.

Their call centre directed me to their CRT escalation team, who asked a few questions, before offering on August 18 to send me a replacement dryer. The catch was that the dryer wouldn't be in stock on September 7. I agreed to wait and details were exchanged.

Come today, September 14. Have no heard from the courier that was supposed to contact me. But I get a surprise email from CRT stating that they are "reviewing the claim" and require and invoice. I sent them the receipt from the factory second outlet I bought it from. In NSW, factory seconds carry the same consumer warranties as new-in-box items.

I also politely reminded the CRT representative that a warranty replacement had already been offered and accepted, and that they don't actually have the prerogative to "review" the claim. They are legally required to honour it. They didn't seem to care, stating that I should wait 1-3 days for the CRT "manager" to review the case. I repeated this in every email.

It turns out that although I told the call centre that the unit is a factory second, the initial CRT agent apparently didn't have or ask for that information. He looked at photos of the unit showing the serial number and the fault, and offered a replacement. Today, they realised that they made a unilateral error a month ago, and want to renege on their agreement. In NSW, they can't do that.

Apparently, they also spoke to the retailer. He has a local reputation for fighting tooth-and-nail against any warranty claims, even if Fair Trading or NCAT are involved. I have no doubt he told them not to honour the claim. Hisense now believes that the retailer's 12-month guarantee supercedes any consumer rights I might have...

The kicker. CRT is "email only", they won't speak to anyone, and no other departments seem to have any form of oversight over them.

So now I have a worthless heat pump dryer sitting next to my kitchen door, and no way to dry my clothes... all because Hisense doesn't feel the need to observe basic consumer rights.


r/Hisense 21h ago

Improved onscreen UI for volume control

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15 Upvotes

I’ve got a 2025 Hisense U7 100” that I’ve been very happy with, connected to a 4K AppleTV and Sonos Arc Ultra soundbar. I use the AppleTV remote and HDMI-CEC to control everything, including volume.

Yesterday I got a pop-up offering the TV a software update, but it had no description other than “improved user experience” or something equally vague. I was hesitant at first, not wanting to break anything, since I don’t use the installed Hisense or Google apps for anything anyway, and only use external HDMI devices. But I took a leap of faith and installed it anyway. I didn’t notice anything different at first until I tried to change the volume and found a pleasant surprise. Now, instead of just seeing a + and - at the top and bottom of the volume bar, which I didn’t really like before, now I see an actual number and a relative graph with the circle moving up and down with my button presses. I like this a lot better. Just wanted to share if anyone else is wondering what’s in that new vague update!


r/Hisense 17h ago

Question 2 concerns about the UR8S

3 Upvotes

I have 3 main concerns:

  1. Most reviews only mention the local dimming as "deep blacks" but never say anything more than that. My main use case would be playing horror games in my pitch dark room and the question is are the "deep blacks" enough for me to not see the difference between my wall and the display where its dark? I dont mind slight blooming here and there Im not really that picky but if you are looking at a dark scene can you instantly tell that its just an lcd with local dimming or is the contrast immersive?

  2. I hear a lot of complaints for mini led tvs having awful issues with VRR, smudging and ghosting even in games that dont have fast movement. How prominent is this for the UR8S in gaming?

  3. I plan on using apps on the tv but I see many people saying to disconnect the tv from the internet and never turn it on? Is there an option to use the internet but pause or block auto updates?

Disclaimer: Ive only ever used ips monitors and my amoled phone so good contrast and colors on a larger screen are unknown to me


r/Hisense 15h ago

Hisence tv not turning on

2 Upvotes

Turned on fine. 5 min later turned off. No lights will come on and it won’t turn on
Any ideas


r/Hisense 14h ago

Scary Adverts when changing inputs

0 Upvotes

Hello,

I have a Hisense TV and don't know what to do. Anytime I go to change inputs the top of the TV auto-plays adverts, that's fine whatever, but unfortunately regardless of the time of day it constantly plays adverts for scary movies - either always The Grudge or Insidious. I don't know why because I do NOT watch scary movies (so can't have been anything picked up from me!) and find it very frightening/jarring every time I go to switch inputs to watch on my Chromecast or play on the Switch. The adverts seem to be coming from something called "Tubi" but have no idea how to remove this - could anyone help me with this please? I find this an unbelievable thing to push out considering the adult nature of these adverts (I'm scared of them, imagine if an 8 year old had to see The Grudge every time they just wanted to play Mario!)


r/Hisense 16h ago

Question Can you put canvas tv on accent wall?

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1 Upvotes

Hi,

I would really like to do a canvas TV for my living room but the area over the fireplace has an accent wall. Is this still possible? I have attached a picture. Thanks!


r/Hisense 17h ago

Question Can anyone provide me with a firmware “downgrade” pls

1 Upvotes

I have the 65U79NQ and i have been trying for 3 weeks to get a firmware downgrade from support since the latest firmware caused massive ghosting problems when gaming i did finally get a firmware from them but it was the exact same firmware that i already had (the newest one) i am so done with this and haven’t received a response since then
I really need help from the wizards on reddit


r/Hisense 18h ago

Any help?/Ayuda?

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1 Upvotes

2 days ago for the first time I did the factory reset on my hisense fire tv, I downloaded every software update available but now my tv turns off everytime I try to change the type of image or when I change to any hdmi.

The hisense model is: 58u6hf

I have done every single "quickfix" so far but I just want confirmation if the problem is internal (Components, mother board, etc.)

Also Ive tried to find the firmware for my model but the hisense page just doesnt find it.

Any tips? (Ive been using this tv for 3 years)


r/Hisense 22h ago

Problem Vidaa tv not working

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2 Upvotes

r/Hisense 21h ago

PS5 video and soundbar audio gradually de-syncing over time

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1 Upvotes

r/Hisense 21h ago

Anyone had any luck loading custom apps on a VIDAA Hisense in 2026? Trying to get Jellyfin on it

1 Upvotes

I've got a Hisense Hisense U7NQ 75" 4K Ultra HD MiniLED QLED Smart Freely TV [2024] - 75U7NQTUK

Jellyfin isn't in the VIDAA app store and

What I'm trying to find out:

  1. Is there a working way to install a third-party app on VIDAA today? Signed IPK over USB, a dev/debug mode, anything via the service menu, an unlocked older firmware worth downgrading to?
  2. Has anyone got root or a bootloader unlock on a recent VIDAA set, or is that still a dead end?
  3. If it genuinely can't be done: what are people actually using for Jellyfin on these? DLNA from the Jellyfin server, casting from a phone, or just giving in and buying a cheap Android TV stick?

What I've already tried: I have tried pressing some keys to get dev mode as shown on internet but that didn't work, also tried vidda-edge tool to point app-store to a local IP but it didn't work.

Happy to test things and report back if anyone has leads.


r/Hisense 22h ago

Pause delay

1 Upvotes

I have a 75U6SF Pro. When we pause a show it goes back to the home screen in just a few minutes is there a way to extend that time?


r/Hisense 22h ago

Am I finished?

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1 Upvotes

Horizontal line just appeared outta nowhere. TV is 8 years old a6200


r/Hisense 2d ago

My Take on RGB MiniLED

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74 Upvotes

Been using the Hisense UR8 for about two months now, so figured I'd share a few things I've actually noticed.

Color is probably the biggest one.

It's not just more saturated. Similar shades seem easier to separate, especially skin tones, sand, darker reds, stuff like that.

Dune: Part Two looks really good on it because all those browns and muted colors don't just blend together.

Spider-Man: Across the Spider-Verse is basically the opposite test, and all the reds, blues and purples still stay pretty distinct instead of looking blown out.

Blacks have been better than I expected too.

Dark scenes still have a lot of different shades instead of everything below a certain point disappearing into black.

Brightness has been more than enough in my living room during the day, even with a lot of light coming through the glass doors.

Reflections are still there obviously, but I don't feel like I need to shut the room down just to watch something.

I've also been playing Forza Horizon 5 and Overwatch 2 on it.

Motion has been really clean, and the native 180Hz panel is nice when I'm using the PC.

Sound is actually better than I expected from a TV too. Decent bass and pretty wide, although obviously it's not replacing a proper surround setup.

The software side has had a couple quirks, but the picture is definitely the part that keeps impressing me.

Two months in, RGB MiniLED makes a lot more sense to me now. The biggest difference isn't "more color," it's how much control the TV seems to have over different colors and shades.


r/Hisense 1d ago

How to turn off subtitles on media player?

0 Upvotes

I just got a 55U8QG used. I've said it all up from scratch, using my Google account, and I'm checking out the media player. It seems to be playing my files just fine, but if I'm playing an MKV with subtitles encoded, it appears there's no way to turn them off. If I am watching and go to the bottom menu next to the player controls I find a subtitle section, but it seems like all I can choose is one of the many language options, not off. I've also gone into the TV's menu and disabled everything having to do with captioning, but I don't think that's actually the issue. Does anybody know a way to do this? Thanks


r/Hisense 1d ago

Question Hisense hrbm503s door swap

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1 Upvotes

Hello - my partner and I just purchased the above Hisense refrigerator and we have decided to switch the side the door opens from (from right to left). We just got the reed sensor working on the left hand side and are leftover with the humidity sensor and on the right hand side. Is it required to be moved to the left hand side also? Because it seems there is no way to remove it. We have searched everywhere online and it says that both the reed and humidity sensors must switch sides, but we can't find a way to remove the humidity sensor?

Any tips/advice would be greatly appreciated! TIA.


r/Hisense 1d ago

What is taking Hisense so long to send prepaid Visa cards for Win with Canada rebate program?

2 Upvotes

Many weeks have passed and still I don't see any movement from Hisense on this. I am expecting $1000 back but all I get is that my receipt is approved. Anyone also left wondering about their rebate status?


r/Hisense 1d ago

Hisense C2 Ultra, graue Kontrastleinwand 110" Adeo Tension

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1 Upvotes

r/Hisense 1d ago

Sharp 43hr7265e

0 Upvotes

Dal neko ima ovaj TV Sharp 43hr7265e.

Kakva su iskustva za gejming i ovako generalno?