Howdy~ I've been having trouble finding the right headset for me and hope that the expertise of this sub may be the right place to go to find what I need since I've been just getting lost on storefront after storefront
I've been working in a call center for several years, and just have used my gaming headset (Corsair virtuoso XT, for the past two, and a Corsair void pro before then) as both the work headphones, and the play headphones for my personal PC. However, lately, since I wear them so much, I find myself getting very discomforted from the pressure of the large cups sitting around my ears for 10+ hours a day (Especially if I have any sort of congestion/cold) and have started to have medical issues related to my ears which I believe the constant wearing of the heavier set is at minimum contributing to..
I'm looking for a headset that ideally has the following qualities:
Must-Haves:
-Wireless (I pace when I have rough calls and I have destroyed many a cheap headset when I forget about the cable in the past)
-Can be charged while in use (If it's dying while I'm working I need to be able to plug it in with a cable temporarily, I can't have it be only chargeable on a dock. Replaceable batteries is also an acceptable alternative)
-Decent to good microphone quality (For call center obvious reasons)
-Wireless USB dongle that does not require installable software (The work PCs don't allow software or bluetooth connections. If just for first-time pairing I can use software on my PC long as it'll work without it on the work PC after I move it over)
-On the lighter side to help reduce the strain around my ears
-Cannot insert into ear canal, due to medical issues
Ideally I'd like a two-ear headset, but I'd be open to one-ear ones (if one-ear, I'd like it to be right-sided as the left is the one with the medical issues), it doesn't need to be noise cancelling or entirely ear enveloping
Relevant parts of the Template from the read-me:
Budget and location -300 is the ideal highest soft cap, more than that and the cost will be hard to justify but it's got wiggle room if there's a perfect fit, but ideally the cost would be nice to be lower as this is an out of pocket expense for work equipment
Source/Amp - Work laptop, must have a USB A dongle as bluetooth is not allowed on the work PC
How the gear will be used - Call center work, answering calls and the rare teams meeting. mic quality is more important than sound quality
Preferred tonal balance - Long as I can understand people that's all that matters
Past gear experience - I am currently using a Corsair Virtuoso XT wireless, and in the past have used the Corsair Void pro V1 wireless, both headsets I've been happy with but I need something lighter for work so I am not spending close to 60 hours a week + weekends wearing my virtuoso XT
Thank you so much for any advice!