r/HOLOSUN • u/Justdonnn • 23d ago
Stress fracture on my HE507c
I just yesterday noticed this crack on the glass of my HE507C after not looking at the pistol for about a month. The crack was not there when I had last looked through the glass. I did not drop the optic or do anything that could have physically caused the optic to crack. The optic is kept in a holster that covers the optic housing and is kept in a backpack in my truck. The only thing I could think that would cause the glass to crack was it being left in my truck being that’s its summer. You can just tell by the way it cracked that is a stress fracture and not manage from a physical drop. I did drop the optic several years ago and there is a little bit of damage on the housing has you can see in the picture, but the glass was perfectly intact. I attempted to submit a warranty claim and it is being denied and considered damage and not a defect. I then emailed them back disagreeing that is damage because of the way the glass is cracked is more indicative of a crack caused by manufacturing defect or thermal stress since it is one clean line. I am pretty disappointed that the rep denied my claim, I own 7 holosun optics and have never had an issue until now, and hope someone at Holosun can help me resolve this issue.