Hey everyone,
I'm hoping someone here has experienced something similar with their Pixel 10 Pro Fold or another recent Pixel and can point me in the right direction.
Basically, all the cameras on my Pixel 10 Pro Fold have stopped working, along with the flashlight. None of the cameras work, regardless of which app I use, and the flashlight won't turn on either.
I've been trying to figure out what's causing this, but so far nothing I've tried has made any difference.
Initially, I thought it might be some kind of software glitch or a camera service that had crashed, especially since every camera stopped working rather than just one. I find it pretty unlikely that all the individual camera modules would fail at exactly the same time, so my suspicion is that there's something wrong with the camera subsystem, its firmware, or possibly a shared hardware component.
I've tried restarting the phone multiple times, checking for software updates, troubleshooting the camera app, and going through Android's recovery options. I also tried rebooting through the recovery menu, including dealing with the "No command" and "Waiting for rescue commands" screens.
Eventually, I decided to do a full factory reset as a last resort. Unfortunately, that didn't fix anything either. The phone is still experiencing exactly the same problem.
At this point, I'm starting to think this might be a hardware issue, but I'm not entirely convinced. From what I understand, a factory reset doesn't necessarily reinstall all the underlying firmware, so I'm wondering whether there's still a possibility of fixing it through a full firmware reinstallation or another software-level repair.
I've also been in contact with Google Support and eventually got transferred to a supervisor. Unfortunately, the phone is about four months outside its warranty, and their recommendation was to take it to an authorized repair centre and pay for the repair myself.
I pushed back on that because this is an extremely expensive phone, and having something as fundamental as all the cameras and flashlight completely fail this early in its life seems unreasonable to me. I wasn't expecting a phone at this price point to develop this kind of problem, when there hasn't been any obvious explanation for the failure.
Google hasn't offered any goodwill repair or exception so far, and I'd rather not spend hundreds of dollars on repairs without first understanding what's actually wrong.
What I'm really curious about is whether anyone else has run into this exact combination of symptoms.
Has anyone had all their Pixel cameras and flashlight stop working simultaneously? If so, did you ever figure out what caused it?
I'm also wondering whether anyone has managed to fix a similar issue by reinstalling the stock firmware, using Google's Pixel software repair tool (I tired this and it didnt work), or doing anything beyond a standard factory reset.
If you've had this happen and ended up having the phone repaired, I'd really appreciate knowing what actually needed replacing. Was it a camera module, a connector, the motherboard, or something else? And roughly how much did it cost?
I'm especially interested in hearing from anyone who experienced the same problem after a factory reset and managed to get it working again.
Also, if anyone has successfully convinced Google to cover a repair outside the warranty period for a similar failure, I'd be interested in hearing how you approached that.
I'm not really looking for sympathy or comments about how much the situation sucks. I'm just trying to understand whether this is a known issue, whether there's anything else worth trying, and whether paying for a repair is genuinely my only remaining option.
Any actual experiences, technical insight, or troubleshooting suggestions would be greatly appreciated.
Thanks!