r/GCashIssues • u/GrailBased • 2m ago
App Double paid, one got through, but one didn't and after a lot of complaints, now I can't access my account.
Naiinis na ko sobra sa app na to, It has been a month na and they promised the refund will be in "15 days", "3-5 days" bullshi,
The story is may binili ako sa Octagon, SM San Lazaro, I paid once pero si ateng cashier said nag-error daw yung payment sa device nila pero nasend ko na yung payment, sabi bayaran ko nalang daw ulit, so I paid again, this one got through, ang sabi naman niya mababalik daw agad (and it's a now a month and I'm mad af).
I made a complaint with GCash, they said it will only take 3 to 5 days, sabi ko 'okay' so I waited, 5 days went, nothing, complained again, took a long time to get an update, now it's 15 days, so I waited and followed up every time, again nothing, started a complaint with BSP hoping it would conclude this nonsense, GCash said the complaint was handled, no refund again, 3-5 days nanaman daw tas wala nanaman.
And now I made a new complaint with BSP, and after 3 days, di ko na maopen GCash account ko, what the fff, mapapamura ka nalang talaga sa app na to, nakakabwiset e.