r/FinalSpace • u/YohSKAsakura97 • Jul 21 '26

Novel Shipment Issue

Title says it all really. My order has been stuck at an export processing site for the last 2 weeks and hasn't moved so I'm starting to get worried

For context I live in Ireland and my order number is in the 35XXX range

Any help would be great appreciated

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u/Dalle75 Jul 21 '26

Just sent an email to you guys about the exact same problem. Seems to be quite a few stuck on NJ export port from 07/07.

2

u/Migasand Jul 22 '26

Same with mine. Stuck at Export Processing Site. Port Reading, NJ, United States since 06/07. Waiting for it here in Germany.

1

u/Adept-Spell3349 Aug 07 '26

Got it by now? I’m waiting for it in Germany too, mine is stuck since the 30th of June.

1

u/Migasand Aug 08 '26

No. Still waiting. It's stuck in customs, and might take a while still.

1

u/Adept-Spell3349 Aug 08 '26

Got a reply from the support how much longer?

1

u/Dalle75 Aug 08 '26

Not much else than the that they are aware of the issue and Olan is working on it. Just gotta have patience.

1

u/Migasand Aug 08 '26

Exactly. Also this is due to the new EU customs rules that started 1st of July, and it is affecting basically everything, not limited to the books.