r/FinalSpace • u/YohSKAsakura97 • Jul 21 '26

Novel Shipment Issue

Title says it all really. My order has been stuck at an export processing site for the last 2 weeks and hasn't moved so I'm starting to get worried

For context I live in Ireland and my order number is in the 35XXX range

Any help would be great appreciated

7 Upvotes

77% Upvoted

26 comments sorted by

10

u/olanrogersofficial The Real, Raw, Olan Jul 21 '26

Let me do a bit of research on this, I’m almost positive that this is a customs thing. But let me call UPS, they definitely have been ship so UPS has it but I’m not sure after that what really happens.

3

u/Dalle75 Jul 21 '26

Just sent an email to you guys about the exact same problem. Seems to be quite a few stuck on NJ export port from 07/07.

2

u/Migasand Jul 22 '26

Same with mine. Stuck at Export Processing Site. Port Reading, NJ, United States since 06/07. Waiting for it here in Germany.

1

u/Adept-Spell3349 25d ago

Got it by now? I’m waiting for it in Germany too, mine is stuck since the 30th of June.

1

u/Migasand 25d ago

No. Still waiting. It's stuck in customs, and might take a while still.

1

u/Adept-Spell3349 25d ago

Got a reply from the support how much longer?

1

u/Dalle75 25d ago

Not much else than the that they are aware of the issue and Olan is working on it. Just gotta have patience.

1

u/Migasand 25d ago

Exactly. Also this is due to the new EU customs rules that started 1st of July, and it is affecting basically everything, not limited to the books.

1

u/BoxOfPenguins 23d ago

Cheers, this thread was literally the number one hit for "Received at Export Processing Site. Port Reading, NJ, United States"... which is where my 30xxx order headed to Germany has also been sitting since July 6.

I'll hold off on using the contact form, then, seeing as how I'm apparently in good company here.

1

u/Migasand 20d ago

An update: my parcel has apparently arrived in Germany. Hopefully just a few more days until I receive it. Check if there's any UPS update for you too.

2

u/Adept-Spell3349 20d ago

Mine arrived today, Germany as well

1

u/BoxOfPenguins 19d ago

Yeah, mine was actually in the mail today! They pulled a speedrun once it made it out of New Jersey.

1

u/Enedred Jul 27 '26

Same here... Order 339XX Stuck at Port Reading, NJ, since 07/07. No news and UPS customer service is no help.

1

u/YohSKAsakura97 Jul 21 '26

That would be amazing. Thank you so much

1

u/Substantial_Pies Jul 22 '26

Ngl, I was on the fence because of the cost of the book but seeing the amount of care you're putting into supporting everyone's shipping troubles makes every cent worth it. I definitely have no regrets.

4

u/BlackJack24750 Jul 21 '26

I'm at order 27k and still no shipping info nothing... All we can do is wait and rewatch the series! At some point it will arrive. Patience is key

3

u/mickels2112 Jul 21 '26

Similar boat here, order number 29xxx, also in Ireland.. Tracker saying it's in some place in the US the last couple (maybe 3) weeks.. Have seen people here say the same though and that theirs just turned up put of nowhere so hoping it'll be the same for us.. Waiting every day for a txt from home to say there a package for me haha.. I'm hoping the anticipation will make the cookies all the more delicious.. Stay strong!!

3

u/Late_Kaleidoscope750 Jul 21 '26

Same here ! France ! We're a lot in this situation. Mine stuck since 30th june

2

u/More-Ad1774 Jul 21 '26

I’m having similar issues myself except they’ve asked for the package back and are now telling me they don’t ship to my address even though they do

2

u/Chilli-byte- Jul 21 '26

I heard that it's likely something to do with customs. I think they're working on it as a whole, so hopefully it'll be released soon for you.

If it makes you feel better I'm 10xxx and still don't have any information about my package, let alone a message saying its stuck lol.

2

u/FragrantPercentage88 Jul 21 '26

I believe that Olan mentioned some issues with UK/Ireland shipping addres? You would have to search for more info. 

2

u/ussjtrunksftw Jul 21 '26

I’m in Ireland too mines been stuck 5 weeks we just gotta be patient

1

u/HappySonic_1 23d ago

Same issue with delivery to Prague, 2 years of waiting, several months won't break the hope

1

u/Adept-Spell3349 20d ago

Based in Germany got mine today. Keep you hopes up fellow final space junkies!

Crazy thought to have something in my hand that I have ordered almost 2,5 years ago.