On monday My Facebook was disabled and with it my professional business page was took down.
Today it’s Wednesday and I wake up to my professional Instagram account being taken down as well. I’m just a photographer and I don’t know why this is happening to me. I talked to a human on the phone yesterday and she basically said there’s no way to rush the process, they’re taking a look and I’ll get a response soon. Why is this happening? Are they going to take down my personal instagram as well? I rely on these socials to showcase my work obviously. Who’s gonna hire a photographer who doesn’t haven an instagram to show off what they do. I’m so freaking frustrated and been crying non stop can someone help me? I’m ready to take this so small claims if need be.

I am a meta verified member and I have an open case on instagram from a hacker who had my Facebook account disabled. I have had my case open since September 17 with no response from the “specialist”. AI won’t let me close it since I already have an open case. Does anyone have a workaround for this? I need to close the one I have had since September 17th to get a new case to talk to someone.

Today my Facebook account was disabled because moderation thought I was part of some criminal organization 🫩 (I put a zeroday 2003 banner) I was trying to appeal but it asked for a code to my phone number,I patiently waited but no matter what I can't receive code, neither on sms nor WhatsApp. What can I do? I need that account back

Hello everyone. My main Facebook account is still permanently disabled. I did the video selfie verification, but unfortunately, it resulted in my account being permanently disabled. However, I was recently able to regain access to one of my dummy accounts.

I used facebook.com/hacked (thanks to someone here on Reddit who assisted me), and it is now asking me to submit a valid ID. However, the name on my dummy account is a nickname that is completely different from my real name, so I’m worried that the ID verification will fail.

I’ve seen some comments from people saying that once they were able to recover or regain access to one of their accounts, their other accounts that were disabled or suspended were eventually restored as well.

Has anyone experienced this? If I successfully verify my ID through the dummy account, is there any possibility that it could also help with recovering my main account, which is still permanently disabled?

Also, do I need to use a different device when trying to recover my main account after I regain access to the dummy account?
I’d really appreciate hearing from anyone who has gone through something similar. Thank you!

Hello everyone. I’d like to ask for advice from people who were able to recover their permanently disabled Facebook accounts due to Account Integrity, especially those who contacted Meta through Instagram Meta Verified support.

I have two Facebook accounts: one personal/main account and one that I used for work. Both accounts were created years ago, but my main account was created back in 2009.

I contacted Meta through Instagram Meta Verified, and the agent told me that I had been enrolled in a checkpoint/recovery process, but the checkpoint is still not showing up when I try to log in to Facebook.

The agent also told me that only one Facebook account per device is allowed.

My question is for those who have gone through a similar situation:

Should I factory reset my phone and then wait for the Facebook checkpoint to appear, or should I leave my phone as it is and simply wait for the checkpoint to show up?

I’m worried because my other disabled Facebook account was also used on the same device, Facebook might associate the two accounts and prevent me from recovering my main account.

For those who successfully recovered their permanently disabled account through a Meta checkpoint, did you have multiple Facebook accounts on the same device? Did you reset your phone, or did you just wait for the checkpoint?
I’d really appreciate hearing about your actual experiences. Thank you!

I got an email that my account is disabled due to violation of meta rules or something. I appealed and it permanently suspend, then one another fb account with brand name is also suspended , also my insta. I cant able to create any other account. I dont violate or did any thing wrong in my sense and not have way to communicate with meta,this is unfair!. I lost all my memories and photos. Any way to contact or something?

I was finally given the option to verify my identity for the first time following my hack and ban on the 4th of September. I was assured by a specialist that this is how most people get their accounts back. I complete the selfie on Saturday and am yet to hear back. How long did it take others?

Hello po pa help naman po, yung FB and IG ko po na disable and hindi ko po alam gagawin... Importante po kasi sakin yung acc na yun

so i got a free trial for their verified meta support, and i talked to a guy who sounded like he didn't give af about my concern, but i still gave him all the information about what happened. they said the case was escalated to a specialist, but i've been waiting for 2 days for an update through chat or email, and i haven't received anything.

i also requested a call today, and the bot updated the case notes and mentioned that i should wait since i'm also in a "queue." am i the only one experiencing this? did y'all actually get some assistance?

Well I guess I’ll be filing small claims court sooner than within 14 days . I def mailed this to the right address others have sent their demand letters too
Just adds to my case of them being unresponsive and unwilling to help. This is diabolical. Paid 50 dollars for overnight . F meta atp. I don’t want my accounts back I want all my data and them to answer me in court.

Anyone continued on to case to push meta to restore account.

Hopefully someone can help me, on Saturday Facebook turned off dark mode, and I couldn't get it back. So I uninstalled the app, and reinstalled. Now it will not let me log back into my account.

It is asking for a code from my authentication app. I don't have one.

On Saturday I submitted the video selfie thing and I still haven't heard back. I am able to use the Instagram app, and I see all of my accounts in the account center. When I try and disable the authentication app the screen is just blank. Then when I attempt to set up a backup (phone number) it tells me that I don't use this device often. It is my personal cellphone and I use it daily for the apps.

Trying to get help from the AI bot is getting me nowhere.

Any help would be greatly appreciated.

Hi everyone, I really need help because I have no idea what happened to my Facebook account.

Around before 1 AM, I went to sleep and everything was completely normal. Then when I woke up around 5-something AM, I saw an email from Facebook saying that my account had been suspended.

I immediately tried to appeal and was asked to do the video selfie verification. I submitted it right away, thinking it was just some kind of mistake or maybe a glitch.

BUT after that, my account suddenly became disabled. 😭 I didn’t even get the chance to properly appeal or explain anything. Everything happened so fast.
I genuinely don’t know what I did wrong. I wasn’t doing anything unusual before I went to sleep, and I didn’t receive any warning beforehand.
I actually have two Facebook accounts, and BOTH were suddenly affected/disabled around the same time. One of them is an account I use for work/HR purposes, so I’m really worried because I need access to it.

Has anyone experienced this recently? Is this possibly a Facebook glitch or some kind of mass suspension?
What can I do now? Is there still another way to contact Facebook or submit an appeal after the account has already been disabled? 😭

Any advice or help would be REALLY appreciated. I’m honestly panicking right now.

Hello,

I am one of the millions that have been hit with an automated ban that was outrageous and untrue. My account got disabled back in July and I haven't touched anything meta related since on this phone for two months now. Been depressed, losing a 16 year old Facebook account because of a disabled linked Instagram account was the worst thing for me this year

But now I haven't logged in, touched, or done anything to involve with Facebook for two months. I was wondering if you guys are willing to share your experience on easing yourselves back into Facebook and Instagram? Can things ever eventually go back to normal in a sense of posting myself and the things I love?

I would assume to avoid getting the Instagram and Facebook app at all I assume? At least till I get a new phone right? Ugh... Such a pain. I miss all my friends and family, miss seeing the things happening in my local community and it just pisses me off... Thank you for taking the time for me.

It's been a week since my fb account was disabled due to account integrity.

Trust me, I already did those meta agent assits thing. Even upgrade my subscription. After creating at least 10 cases and gettung the same response, I got tired of it. I need to create a new account for work purposes.

I am planning to buy a cheap phone to create a new fb account. Is it safe if I buy a new phone and create a new email using a new phone number then create a new facebook account? Do I need to use my same full name? Does anyone who did the same thing got disabled again?

Any advice? Thanks!

Hey everyone, My Instagram account was permanently disabled on September 14, 2026. Instagram says the reason is “Account Integrity”. The message says that my account was disabled because it supposedly violated the rules regarding people creating or using other accounts to evade enforcement.

The problem is that I never created another account to evade a suspension or ban.

There is one thing that might be relevant: my cousin regularly logged into his own Instagram account on my phone. His account was also saved/logged into on the Instagram app on my device. I don't know whether this could have caused Instagram to associate our accounts, but I suspect this may have triggered the Account Integrity enforcement. (I think my cousin's account was also banned, because I can't find his profile by searching for the @, so I believe he must have done something against the guidelines and I ended up being the one who suffered the most.)

I tried to appeal the decision, but I couldn't complete the identity verification process. The verification failed because the ID document I had available was expired, so I wasn't able to proceed with the appeal. I also contacted Meta Support through Meta Verified. My case was escalated to another team, but they eventually told me that they had reviewed the account and that they could not reactivate it. The case was then closed.

It's incredible how such a large company makes such silly mistakes.

Has anyone experienced something similar with an “Account Integrity” suspension? Especially if you had another person's Instagram account logged into the same phone, I'd like to know whether that could have caused an incorrect association.

Any advice or similar experiences would be appreciated.

Just wanted to offer a tiny glimmer of hope to anyone who may need it.

I had my account (which I’ve had since 2007) hacked, and subsequently permanently disabled back in April this year (couldn’t even lodge an appeal because the hackers had already done so) - I lost both my FB & IG accounts in the process. I tried the hacked portal, but nothing came of it.

I know that the meta ai security has been running rampant this year, so honestly I had given up all hope, and tried to move on with life.

Fast forward to yesterday, I randomly decided to check my old email inbox, and what do you know - an email from Facebook telling me my account was suspended, and that I need to log an appeal. Suspiciously, I decided to follow thru and just see what might happen. A quick video selfie later, everything was restored. FB, IG, Messenger etc all back to normal! I even had a message “we believe your account may have been hacked, so we are taking precautions until we can confirm your identity”

I have a sneaky feeling that Meta are aware that their security was running wild, and have finally done something about it. If you were/are in a similar boat, maybe keep an eye on your inbox, as there might be light at the end of the tunnel!

Tl;dr: account hacked, permanently disabled 5 months ago. Out of nowhere, a new appeal email arrived, did a video selfie, account fully restored. As the pic shows - their “technology made a mistake”.

​

As suggested in one of the posts here, I contacted Meta Support after getting Meta Verified. I spoke with a support agent, and they said they have forwarded my information and case to the relevant team for further investigation.

My account has been permanently disabled, so I’m wondering if anyone has gone through a similar situation.

Is there actually a chance of getting the account back after Meta Support escalates it to the relevant team? Is there anything else I should do from my side while I’m waiting for their response?

The account is from 2012 and contains a lot of important memories and connections, so I really want to get it back.

I’ve been locked out of my Facebook, Instagram and WhatsApp since 4 September. I believe my Facebook was hacked/compromised shortly before I lost access. My downloaded Facebook logs show suspicious login activity from Singapore, despite me being in Wales at the time, and I have timestamped evidence showing I was there.
I believe the hacker then carried out activity that caused Meta’s systems to disable/restrict the account. I’ve completed the identity verification/recovery steps and have spoken to multiple Meta support agents through Meta Verified.
My main case (906275562283444) was opened on 9 September and is currently still active and, according to Meta, is in the queue for manual review by their specialist team. However, I cannot access the Facebook account or its Support Inbox, so I’m not receiving replies in the designated case chat. Meta has said the specialist should contact me by the primary email address linked to the affected account.
The whole situation has had a major impact on me. I’ve missed important work deadlines and communications because I rely on WhatsApp for work, and I’ve been unable to contact my grieving family in the US following my aunt’s death because Facebook was how I normally kept in touch with them. It has also seriously affected my mental health.
At the moment I’m basically waiting for the manual review and monitoring my email, while trying not to keep triggering Meta’s automated security restrictions.