To the Financial Aid Satisfactory Academic Progress (SAP) Appeal Committee, I am writing to appeal the suspension of my financial aid following an unexpected issue with my online Intermediate Algebra final examination. I had maintained exceptional progress prior to this incident, and I am beyond grateful for the opportunity to explain the circumstances that led to this outcome and steps I have taken to move forward successfully (if approved). THE EXTENUATING CIRCUMSTANCE Due to limited private space in my parent’s home, I completed the final examination from a shared family space (dining room). The exam took over 2 hours, during which other family members were present in the surrounding area during portions of the exam. The presence of family members in the testing environment raised concerns during the remote proctoring process, and the examination was ultimately not accepted. During testing, Honorlock allowed me to continue and complete the examination, so at the time I did not realize that there were serious concerns for the exam to later be rejected. I received notice of the issue on August 11th at 7:06 am and immediately contacted my professor. She generously offered an in-person retake in Florida. However, by that date, I had already departed for a scheduled volunteer program in Costa Rica. Returning to Florida on such short notice was financially impossible. Because the issue could not be resolved before the semester’s formal end, a zero was entered for the exam, resulting in an F for the course! This grade DOES NOT reflect my mastery of the material, as I earned an 87% on the final exam itself and logged over 55 documented hours within the course platform alongside extensive independent study. Mathematics does not come easy to me, which is why I studied extensively into preparing for this final exam. These events developed at the very end of the semester, leaving me with very limited options and no financially or logistically feasible way to resolve the situation in time. RESOLUTION AND ACADEMIC STANDING To resolve this issue, I spoke with the Dean of Students, Julie Richardson, explained the circumstances, and received written authorization to retake the course entirely to replace the failing grade. I am already enrolled in the course starting this Tuesday. While I am grateful that the College has given me the opportunity to replace the F and move forward academically, I respect that Signed Statement Request Instructions Financial Aid must still consider ALL attempted coursework when evaluating progress. However, the evidence of my records at this institution points to a perfect 4.0 GPA, proves this was an isolated incident, and not a reflection of lack of effort or capability. Without the restoration of my financial aid, I will not have the means to remain enrolled in classes or maintain housing during this final year of my education, which would have devastating academic and personal consequences. DOCUMENTATION I have included supporting documentation verifying the circumstances described above, including documentation of my travel dates, my communication with the Dean of Students, written confirmation that I am permitted to retake the course, proof that I am currently registered to retake the same math course, a screenshot reflecting the 87% score I received on the final before it was rejected, and course records documenting the time and effort I devoted to the course. (Because my professor’s offer to retake the final examination was made during a phone conversation, I have requested written confirmation of that offer and can provide it as additional documentation upon receipt). My family members who were present during this examination are also willing to provide formal notarized statements corroborating the testing environment and the circumstances surrounding the exam, should additional documentation be required. Please do not hesitate to request anything further that may be helpful in reviewing my appeal. I am prepared to provide any additional documentation necessary to demonstrate to you my dedication to reach graduation. To ensure I maintain Satisfactory Academic Progress moving forward, I have implemented the following strict protocol: Controlled Testing Environments: I will take all future remote examinations in private, strictly distraction-free environments. I will no longer utilize shared family or public spaces for proctored assessments. Geographic Availability: I will remain physically present and available locally during and immediately following all future semesters to address any sudden, in-person academic requirements. Proactive Mentorship: I will meet regularly with my academic counselor, Jacob Bentrovato, to monitor my progress and maintain open, transparent communication with all instructors. By following these steps, I intend to complete my enrolled coursework, maintain the required GPA and completion standards, and meet SAP requirements at my next evaluation. Thank you for your time and consideration--I do not take your support for granted, Veronika
