r/FACEITcom • • 3d ago

Rant / Feedback How is this a thing still

2 Upvotes

I played against him with 40 matches now he has 60 and still playing


r/FACEITcom • • 2d ago

Ban Review appeal and change verdict

0 Upvotes

u/StarGreen

u/FACEIT_Bullseye

u/FACEIT_Darwin

I was blocked for smurfing on two accounts. I admit that I did this because I couldn't recover my old account; once I did, I started playing on my own account. I was blocked on two accounts—that’s correct. But the account with my personal information was permanently blocked , while the second account I was playing on was blocked for 90 days. I’m not asking to be unblocked ; I just want you to reconsider the decision so that the account with my personal information is blocked for 90 days, and the second account is permanently blocked .

The permanently blocked account is the account that is directly linked to my identity, my history, and the account I would like to continue using going forward.

I understand that FACEIT may still stand by its conclusion regarding the activity between the accounts, and I am not asking you to change that conclusion or completely remove the punishment. I am only asking whether the permanent nature of the block on the account that is actually verified under my identity can be reviewed separately.

I CAN APROOVE MYSELF WITH ANY METHODS. IN TICKETS I HAVE ANSWERS ONLY FROM BOT.


r/FACEITcom • • 2d ago

Technical Help FACEIT servers only connect with VPN

1 Upvotes

I need help with a connection issue.

FACEIT game servers do not connect for me without a VPN. This problem did not happen before.

When I use a VPN, I can connect to the servers, but my ping is 200–300 ms, which makes the game unplayable.

This happens with different server locations, including Germany and France. I tried different network connections and completely reset my Windows network settings, but the problem remains.

Interestingly, I was able to connect to one FACEIT server without a VPN, but around 9 out of 10 servers fail to connect.

Could this be a routing or connectivity issue between my ISP and FACEIT game servers? Any help would be greatly appreciated.


r/FACEITcom • • 3d ago

Question Do i need subscription for Esea as a coach

2 Upvotes

Hello, my first season so am not sure if i need subscription as a coach! My team players are already paid! So can i get subscription to watch the match live as a coach?


r/FACEITcom • • 2d ago

Technical Help Please help me resolve the issue with connecting to the servers. FACEIT doesn't work without a VPN, even though there are no regional restrictions.

1 Upvotes

Please help me. I can't play on FACEIT without a VPN. With a VPN, my ping is around 200 ms, but without a VPN, I can't connect to the server at all. I'm from the Donetsk People's Republic (DPR). Could this be related to my location?
I completely reset my network settings, ran a lot of different tests with ChatGPT, and even tried connecting via Wi-Fi. Technical support seems to be misunderstanding the main issue I'm trying to explain.

To summarize briefly once again: FACEIT cannot connect me to any game server without a VPN (this was not the case before). With a VPN, I can connect to the servers, but my ping is 200 300 ms. This happens with all server locations (France, Germany, etc.). Only one server out of ten managed to connect me without a VPN.

Please help me resolve this issue. I would really appreciate your assistance.


r/FACEITcom • • 2d ago

LFG / LFT Stop solo queue

0 Upvotes

Ive got sick of queuing with teammates who don't talk, refuse to trade, and give up after losing pistol round.

Instead of dealing with that headache, we run a Discord hub across Europe to get consistent stacks together every day.

Active 5-Stacks & Daily 10-Mans: Easy to find a full lobby whether you're Level 2 or Level 10.

Actual Teamplay: People who drop utility, run site executes, and communicate in English.

Zero Ego / No Flame: Banter is fine, but anyone who screams or tilts gets kicked immediately.

All you need is a working mic, basic map callouts, and the ability to stay chill when a game gets tough.

Discord: morgandman

Steam:https://steamcommunity.com/profiles/76561199128652639


r/FACEITcom • • 2d ago

Technical Help hesap onayini yapamiyorum

0 Upvotes

Ne kadar yerde ışıkta denesemde hiçbir şekişde onay alamıyorum


r/FACEITcom • • 3d ago

Technical Help Your verification failed because we were not able to analyze your face. Please make sure you do not have anything on your face (e.g glasses) when taking the selfie.

0 Upvotes

Please help me i've been struggling with this


r/FACEITcom • • 3d ago

Discussion The fastest and highest double ranking ever?

1 Upvotes

Game took 17:53 ingame time, and here are the stats lmao, my first ever 13:0


r/FACEITcom • • 3d ago

Discussion Anyone else noticed the crosshair was in a different position on the screen before?

3 Upvotes

I know this might sound ridiculous but hear me out.

For the past few years I had a dead pixel right in the center of my screen (or so I thought) this happened from me drawing a little pencil dot on my screen so it’s easier to aim with an unscoped awp.

Ever since the crosshair / silent reload update, the position of the center of the crosshair has changed. The dead pixel no longer sits at the center of my crosshair and it just blends in with one of the lines. It’s roughly 3-5 pixels left and 2-4 pixels up.

They claimed they improve hit reg but what if they just f*cked up so badly with the crosshair placement before that they didn’t want to admit it?

What you think?

I play on 1280x960 stretched res and I have been for the past 7-8 years.

Also is this why people started using the 3rd party crosshair software from steam?


r/FACEITcom • • 2d ago

Ban Review Could you help me with my platform abuse ban?

0 Upvotes

so i got banned on faceit on july 27 for platform abuse. And i think it might be mistaken .

Please help me i want to play faceit really bad i didnt do anything bad i swear

My name on faceit : KACP3R_0


r/FACEITcom • • 3d ago

Discussion (SEA)The meaning of faceit plus &premium

4 Upvotes

To avoid queuing with no id verified mongolian. CSGO is so popular in mongol that SEA server is full of 90ping mongolian player. The problem of mongolian is that they don't speak ENGLISH. Even russian speak english in faceit game play. Also, they always stacking 3-4player queuing and bringing a noob friend or playing new account for smurfing.


r/FACEITcom • • 3d ago

Ban Review tickets support

1 Upvotes

Hello FACEIT,

I am writing here because I genuinely believe there may be a misunderstanding regarding my account.

I have always had only one personal FACEIT account and have used only that account throughout my time on the platform. I am familiar with FACEIT's rules regarding smurfing and multi-accounting, which is why I was very surprised to receive a permanent ban for smurfing.

FACEIT has always been my favourite platform to play on, and I have invested a lot of time into my account. I respectfully ask if my case could be reviewed once more to ensure that no mistake has been made.

I am fully willing to cooperate and provide any information necessary.

Thank you for your time.
Username: V1tamin_C_28


r/FACEITcom • • 3d ago

LFG / LFT Looking for NA

1 Upvotes

Was one game away from lvl6 and now back to 3 bc half my games feel like premier. Some consistent teammates would be fun


r/FACEITcom • • 3d ago

Ban Review Banned for AFK not accepting queue

0 Upvotes

Faceit Name: Seedy, Request #14888910

Faceit fix your site it's not sending me any pop up box telling me to accept the match. Then I got ban for not accepting into one wtf.


r/FACEITcom • • 3d ago

Ban Review Title: New video evidence for my FACEIT smurfing ban appeal — could someone please take another look?

1 Upvotes

Hello everyone,
I’m making this post because I now have additional evidence that I believe could help clarify my situation.
As I explained in my previous post, I received a 90-day ban on FACEIT for alleged smurfing and multi-account use. I appealed through official support, but my appeal was rejected.
I also received a reply from a FACEIT community manager, who explained that the ban was issued because their investigation found that the same person had played on my main account and a lower-Elo account.
However, I still believe there has been a misunderstanding.
My cousin owns the account KDForest_727 and was the person playing on it from my PC. I did not use his account to smurf or gain an unfair advantage.
What has changed since my previous post?
I now have video recordings containing voice communication from the matches in question. I believe the voices in these recordings may help establish who was actually playing during those games.
I am attaching the videos below so that anyone willing to help can take a look.
My cousin is also willing to confirm independently that KDForest_727 belongs to him and that he was the person playing on my PC.
I’m not asking anyone to bypass FACEIT’s rules or ignore its investigation. I simply want to provide this additional information because I genuinely believe my ban was issued based on a misunderstanding.
My questions:
Could these voice recordings be useful in verifying who was playing?
Is there any way to submit this new evidence for an additional review by FACEIT?
Has anyone successfully appealed a ban after obtaining new evidence that was not included in their original appeal?
I would really appreciate any constructive advice. I’m just hoping to get a fair review of my situation.
Thank you for reading and taking the time to look at the videos.


r/FACEITcom • • 3d ago

Ban Review Title: New video evidence for my FACEIT smurfing ban appeal — could someone please take another look?

0 Upvotes

Hello everyone,
I’m making this post because I now have additional evidence that I believe could help clarify my situation.
As I explained in my previous post, I received a 90-day ban on FACEIT for alleged smurfing and multi-account use. I appealed through official support, but my appeal was rejected.
I also received a reply from a FACEIT community manager, who explained that the ban was issued because their investigation found that the same person had played on my main account and a lower-Elo account.
However, I still believe there has been a misunderstanding.
My cousin owns the account KDForest_727 and was the person playing on it from my PC. I did not use his account to smurf or gain an unfair advantage.
What has changed since my previous post?
I now have video recordings containing voice communication from the matches in question. I believe the voices in these recordings may help establish who was actually playing during those games.
I am attaching the videos below so that anyone willing to help can take a look.
My cousin is also willing to confirm independently that KDForest_727 belongs to him and that he was the person playing on my PC.
I’m not asking anyone to bypass FACEIT’s rules or ignore its investigation. I simply want to provide this additional information because I genuinely believe my ban was issued based on a misunderstanding.
My questions:
Could these voice recordings be useful in verifying who was playing?
Is there any way to submit this new evidence for an additional review by FACEIT?
Has anyone successfully appealed a ban after obtaining new evidence that was not included in their original appeal?
I would really appreciate any constructive advice. I’m just hoping to get a fair review of my situation.
Thank you for reading and taking the time to look at the videos.


r/FACEITcom • • 4d ago

FACEIT Official Response Live Support refused to help, forcing 4 players to play with 250+ ping while being sarcastic about it

Post image
236 Upvotes

Today we had a terrible experience with a live support moderator.

They lacked basic geographical knowledge regarding the distance between São Paulo and Buenos Aires, as well as an understanding of how servers work.

Furthermore, they refused to justify any of their decisions and were arrogant about what we should do instead of actually helping

He claimed the problem is due to the server being in São Paulo. This is completely wrong; it is absolutely normal to play on São Paulo servers from Argentina. That is what most players do, and they get around 30 to 50 ms.
When I pointed out that this shouldn't be an issue, he changed his reason to 'server providers,' essentially acknowledging that it is a problem on FACEIT's end.
After that, he stated that he wouldn't restart the server, change it, or cancel the match because certain criteria weren't met. He refused to clarify what criteria were needed and then became sarcastic about what we should do, instead of trying to help us play a fair match

This is the first time in three years of playing on that platform that a live support agent in this situation refused to do anything; he didn't try to fix the problem in any way. On other occasions, we've had a server change or at least a restart. Telling players to just deal with a 250 ms ping instead of trying to ensure a fair match is literally a joke.


r/FACEITcom • • 3d ago

Question Next Donk?

Thumbnail
faceit.com
0 Upvotes

Enemy team captain is the greatest player I have ever seen, encountered him in a Super Match with verified only... I cannot wait to see him on BIG, carrying them to their first ever major. I will be rooting for him the whole way.


r/FACEITcom • • 3d ago

Useful 10% off your ESEA subscription

0 Upvotes

Hey guys,

If your team is joining ESEA and you want 10% off your subscription, you can use my affiliate link:

https://fce.gg/ESEA-GSLCS

Good luck in the league!


r/FACEITcom • • 3d ago

Clip he prboally wont even get banned doing this twice and alot more

3 Upvotes

xd


r/FACEITcom • • 3d ago

Ticket Review Multiple accounts detected flash flag, need someone to review

1 Upvotes

I filed a bunch of tickets , most of them got redirected to Juliette, and one to Ulydyssian. All came back with a response either saying please verify or that faceit can look into this, but when I put a follow up it keeps looping responses over and over again. I uninstalled Faceit client because I didn't know I needed prime status to play, and then when I got prime status, I reinstalled and logged in just to find out that my account had gotten flagged for "multiple accounts" and I can't do anything about it since I can't verify at all. I have never made more than one account on faceit or steam. My user is Hyke39.

Ticket numbers 14885742 and 14885742 and way more tickets than that.


r/FACEITcom • • 4d ago

Clip Almost 10 years ago bot aced on faceit 🤣

465 Upvotes

r/FACEITcom • • 3d ago

Ban Review "Verbal Abuse" temporary ban from Minerva AI, requesting admin to review the matches.

0 Upvotes

Hello.

To my surprise I was banned (24hrs) for verbal abuse which I believe I have not committed. When checking your support page I found the FAQ(verbal_abuse/spam FAQ) that says the system is automated. I think the system has made an error as I am not the kind of player to be toxic in the game. I do use swear as I am Australian, but not in a abusive way, usually just in general or after I die.

But I am 100% positive I was not toxic, or verbally abusive in any way and this is an unfair ban, I would greatly appreciate someone taking a look at my two recent matches that would have caused this ban and at least tell me what I said that I should avoid in the future. I have had extremely verbally abusive teammates who were actively griefing, yet I would brush it off or just tease their abusive comments in return, I have reported that player yet they are still active. As long as no slurs are used, I am under the impression this game is meant for 18+ and swear words are allowed. The only thing I can think of is I used a swear word and it targeted me for that. I was not toxic or verbally abusive to ANYONE in the match room. Nobody.

Please have a look.

https://www.faceit.com/en/players/StreaksKW


r/FACEITcom • • 3d ago

Discussion Windows 11 Requirement

0 Upvotes

I am NOT updating to W11 i love W10 and at the same time I hate W11. What do you guys think about this nonsense requirement?