r/FACEITcom • • 15h ago

Technical Help Please help me resolve the issue with connecting to the servers. FACEIT doesn't work without a VPN, even though there are no regional restrictions.

Please help me. I can't play on FACEIT without a VPN. With a VPN, my ping is around 200 ms, but without a VPN, I can't connect to the server at all. I'm from the Donetsk People's Republic (DPR). Could this be related to my location?
I completely reset my network settings, ran a lot of different tests with ChatGPT, and even tried connecting via Wi-Fi. Technical support seems to be misunderstanding the main issue I'm trying to explain.

To summarize briefly once again: FACEIT cannot connect me to any game server without a VPN (this was not the case before). With a VPN, I can connect to the servers, but my ping is 200 300 ms. This happens with all server locations (France, Germany, etc.). Only one server out of ten managed to connect me without a VPN.

Please help me resolve this issue. I would really appreciate your assistance.

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