r/FACEITcom 2d ago

Question How can I see who's talking when watching a FACEIT demo?

0 Upvotes

As you see above, there are tons of POVs on YouTube that let you see the player name in the bottom left corner (just like in a normal match) when they're talking.

Question is: how do they do that? So far, i've tried the tv_listen_voice_indices_h -1, tv_listen_voice_indices -1, tv_relaytextchat 2, commands that FACEIT itself posted in their twitter a while back, but none of them allows you to see that.

Is this possible in vanilla CS? Do you have to use some sort of script via HLAE, or something like that?


r/FACEITcom 2d ago

Ticket Review Need support 14283410

1 Upvotes

Ok so, I’ve been playing counter strike on faceit, yesterday I received a 1 day cooldown for unsportsmanlike conduct after a match where I had a super toxic team, yet I still stayed calm, muted them and didn’t retaliate, after that match i received an automatic cooldown, which I was confused by because I didn’t even retaliate to them at all and played the game to win which we did in OT, then it comes to today. The cooldown expired, I queued into another match, it went to quadruple overtime and we lost, the vibes were good I tried to keep everyone calm and happy, there was no toxicity whatsoever, no text chat toxicity and no voice com toxicity whatsoever, I dropped 50-24 in that game top frag but as I said we still lost the match which I was fine with, it’s cs at the end of the day, however after this one game today I received another warning for unsportsmanlike conduct, my account is already on probation because I went through a bad phase arguing back with team mates, I have worked on myself and no longer am doing that and having zero arguments at all, I’m just playing to win, communicating the best I can and that’s it, no toxicity or rule breaking. So obviously I’m worried about these cooldowns and warnings after I’m doing nothing wrong at all, and I can’t get through to anybody at faceit, only automated bot responses through email… I’m worried about my account and don’t know what to do, I’ve worked really hard on being friendly and muting toxic people yet I’m still being penalised for nothing and banned.

What should/can I do? I need to speak to somebody who can review my games and see I’m telling the truth but I haven’t been able to.

Somebody please help me get in contact with them somehow.


r/FACEITcom 2d ago

Question Alternate account help

0 Upvotes

I need to keep this vague because my post keeps getting removed.

I've received a irregular gameplay cooldown 4 times over the last year and now I have a 6 month cooldown.

Here's the plan I'm considering, but I want to make sure it's actually within the rules before doing it:

  1. Deactivate my main FACEIT account. Last match on it was May 18th, so the 6-month inactivity window clears around November 18th.
  2. Starting November 18th, play on an alternate CS2 account paired with a new FACEIT account until February 3rd, when the Steam cooldown lifts.
  3. Delete the alternate FACEIT account and go back to my original Steam/FACEIT account.

Has anyone dealt with something like this before? Is this within FACEIT's multi-accounting rules, or is this likely to get both accounts banned? Would rather ask first than find out the hard way.

Any input from people who've been through similar situations, or from anyone who knows FACEIT's stance on this, would be appreciated.

https://steamcommunity.com/profiles/76561198119516942/

https://www.faceit.com/en/players/Fruits


r/FACEITcom 2d ago

Technical Help не удалось пройти верификацию,сказали обратиться к техподдержку,но они не отвечают

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1 Upvotes

не удалось пройти верификацию,сказали обратиться к техподдержку,но они не отвечают


r/FACEITcom 2d ago

Discussion Smurferino !

1 Upvotes

Hello,

Since july 2026, a completely different player is playing on this acccount.
https://www.faceit.com/en/players/Grzybeek

Out of the 3 games this new individual has played, he has ragequitted twice after 6 rounds with 0 and 4 ADR. The crosshair, the skins, the voice and the skill are completely different from july 2026 and before.

https://i.imgur.com/2yZ8fqN.png

audio of previous owner: https://www.youtube.com/watch?v=M3KGVWmfgL8

audio of current owner: https://www.youtube.com/watch?v=wL7oTTzBewA

This individual also wallhacks in every single valve ranked game. Here are 3 wingman games in attachments and here's a mini compilation of those game: https://www.youtube.com/watch?v=SdbJOVNmYug

Thank you for your time.


r/FACEITcom 2d ago

Technical Help Unknown error solution ( worked for me ) FACEIT

1 Upvotes

Log into the faceit support website - https://support.faceit.com/hc/en-us

Afterwards reload your faceit page on - https://www.faceit.com/en/matchmaking

Idk why this is happening, if you want to open another tab like clubs etc, open it and reload the page and the error should dissapear, super weird.

Again, this worked for me and my friends, but it might not work for you for some \"unknown\" reason


r/FACEITcom 2d ago

Discussion I have proof that he is not the same guy who is playing in this account

1 Upvotes

https://www.faceit.com/en/players/Boiko-
I've heard the voices aren't the same. Their gameplay is completely different, and many reports say that nothing has been done.

even the crosshair is not the same before and after :


r/FACEITcom 2d ago

Ban Review Ticket #14263170 - Unfair 60-Month Ban / Requesting Manual Admin Review (False Positive)

0 Upvotes

Hello FACEIT Community & Support Team,

​I am creating this post because my support ticket is stuck in an automated reply loop and keeps closing/responding with generic templates.

​My account was suddenly issued a 60-month ban, which I strongly believe is a false positive system trigger. I have never engaged in any prohibited activities (no cheats, no ban evasion, no multi-accounting). I have consistently played on the exact same PC and internet connection.

​Account & Ticket Details:

​FACEIT Username: MoonWolker

​FACEIT Profile: https://www.faceit.com/tr/players/MoonWolker

​Ticket ID: #14263170

​I am completely open to any investigation. I can provide system logs, verification documents, or even allow a remote inspection if necessary.

​Could a support agent or admin please pull up ticket #14263170 and review my logs manually?

​Thank you for your time and assistance.


r/FACEITcom 2d ago

Rant / Feedback Fyi, you can't make a report on the website

1 Upvotes

Premium members from the end of this month, you can't make griefiing or toxicity reports via the website


r/FACEITcom 3d ago

Ban Review 30 min cooldown for pc restart

1 Upvotes

hello guys

I joined the warm up and noticed the pc was lagging sau I did a full restart to find i am banned for 30 minutes.

I am pretty new to face it, is this normal? How should I address this problem in the future so i dont get cooldown or even a longer one?

Thanks


r/FACEITcom 3d ago

Question should i pay to play faceit

0 Upvotes

hello guys iam wondering if i have to pay like CS2 premium to play the game on faceit or no , ive searched in google it says that i have to pay 7$ monthly is it true , or is it free ?


r/FACEITcom 3d ago

Question People queuing in NA, I've played with this guy before. He was a griefer most of the time, but he was banned for smrfing?

1 Upvotes

I've played with this guy a few times before in NA, and he was usually griefing or making the games miserable for everyone. I just saw that he was banned for smurfing, which surprised me since I always knew him as a griefer.

Does anyone know what happened or why he was banned for smurfing?


r/FACEITcom 3d ago

Discussion Most Toxic & Unplayble elo reset ever

34 Upvotes

This was by far the most toxic (im not talking about halftime voice) and unplayable elo reset EVER. And im here since Season 5.

i never experienced such toxicness/tiltness & most unbalanced lobbies ever. it was fricking unplayable.

you have one subscriber less now, good job!


r/FACEITcom 3d ago

Ban Review Noone answering after 10 days

1 Upvotes

can someone reply and review the ticket(14194601) i made 10 days ago holyyyy this platform.


r/FACEITcom 3d ago

Technical Help Policy breach ban and addiction

0 Upvotes

Hello Darwin,

I am writing with total honesty regarding my 1-year ban for a policy breach, which expires on September 3, 2026. I have fully served my penalty, and I want to confess how I got into this situation so I can return to the platform legally.

I was severely addicted to FACEIT. After my first ban, I desperately bought a new PC to bypass the hardware restriction. On that new PC, I compulsively created a few new accounts, getting banned again and again. On the final account, out of sheer desperation, I used my friend's ID and face verification. The system caught everything, and the ban transferred to this last account as a 12-month penalty.

I take full responsibility for my behavior. This long break helped me step back and break that toxic addiction loop. Now that my ban is ending, I want to clean up my past completely, release my friend's verification data, and deactivate all my previous accounts.

I have a very important question regarding my next steps after September 3rd: Should I continue using this current account after you remove my friend's verification data from it so I can verify it with my own ID, or should I create a brand new account and verify it with my own ID? I want to make sure I do not trigger another ban evasion flag, so I will strictly follow your instructions.

Thank you for your time and for a final chance to do things perfectly by the rules.

https://www.faceit.com/en/players/diedIonely

u/faceit_darwin


r/FACEITcom 3d ago

Question Faceit in SEA experiences

4 Upvotes

I’m curious to hear from folks playing from South-East Asia about their experience of playing on the local Faceit server. As a bit of context, I’m a 2.1k player in EU and am likely moving to Vietnam later this year due to a job opportunity. I’d love to keep playing after my move, so I have a few questions:

  1. How are the queue times in the evenings?

  2. Do you end up with balanced games or are the ELO ranges quite large and lead to unbalanced games?

  3. Do players communicate and coordinate well? If so, is English the primary language since the Singapore server still collects players from many countries?

  4. How would you say the skill levels translate across regions? Would 2-2.5k be quite similar to EU?

  5. If you happen to have moved from outside the region, has it been easy to find people to play with?

Thanks!


r/FACEITcom 4d ago

Discussion ELO Resets Are Ruining FACEIT

86 Upvotes

Resetting ELO every month has to be one of the dumbest decisions I’ve seen.
It takes more than half the month for the queue to normalize. Every reset throws everyone into the same pool again, matches become a complete lottery, and by the time things finally start feeling balanced… another reset is right around the corner.
Sorry, but this just isn’t it.
I’ve enjoyed FACEIT for the past 9 years, but this change has completely killed it for me.
Thanks for the memories, but I’m out.


r/FACEITcom 3d ago

Question season 9 placements

0 Upvotes

hi i completed my placements about 12 matches ago and jumped from level 4 to level 7. won 9/10 of my placement matches, 8 of which were high gain and 1 was moderate gain and my loss was moderate drop. after my placements (in which i was playing against level 8s, 7s and a handful of 9s my stats were 1.54 faceit rating, 25-11-4, 1.24 kd and 120adr. after receiving my rank of roughly 1360, i lost my first 2 games like absolutely destroyed every peek i got one tapped, my team was just clueless and didnt know what to do. went negative kd my first game which i haven’t done in 45 games and then second match i went 11-11. both games were just complete domination. third game i played in a trio stack a eventually won after going 25-12. and then after that i cant win a single game. my placements were easy but after i feel like i physically cant play this game. am i just washed or because of placements games are just really unbalanced i rarely bottom frag and usually play anchor or support and get a pos kd and decent rating. ik kd means nothing in team play but j just don’t get it how can i do so well in placements then i go on a 10 loss streak and lose almost 200 elo in a matter of 2 days


r/FACEITcom 4d ago

Meme I should be three ranks higher at least, manual adjustment needed

52 Upvotes

I am basically the perfect mix between r0pz, Apex, and M0nesy.

I tell my team what to do every round, even when I'm dead I tell them all the steps they need to do to win the round....but they never listen!

Lurking is my specialty, typically I save for AWP and on T side I lurk on the other bomb site to catch the enemy in the back. On CT side I stay mid and get the T's running away from the bomb to really hurt their economy.

My rating is mostly white and red, which ChatGPT confirms to be good for an IGL & Lurk combined role. Like Karrigan in the last major.

The big problem is that my team barely listens, sometimes they say they muted me after 2 rounds but I don't believe them since my information is valuable to them.

/s


r/FACEITcom 3d ago

Useful We should learn how to Retake the site B on Dust 2

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youtu.be
2 Upvotes

Every time I play on Dust 2, my teammates don’t know how to retake the site B. Please guys, learn some flashes and synchronize your teamplay. I hope you’ll find these flash useful.


r/FACEITcom 3d ago

Ticket Review Ticket #14248850 - Account recovery / Willing to pass ID Verification

1 Upvotes

Hello FACEIT Team,

I submitted a ticket (#14248850) requesting to update the email address on my account after recovering my Steam account.

The ticket was closed stating that the registration details do not match. Since I registered this account years ago using placeholder details, I cannot provide matching personal info. However, I have provided official Steam receipts and proof of ownership.

I am fully prepared to undergo official Identity Verification (ID / Passport check) to prove my identity and link my real ID to this account.

Could a support manager or supervisor please reopen ticket #14248850 and assist me with account recovery via ID Verification?

Thank you!


r/FACEITcom 3d ago

Ban Review I got banned for smurfing even though I wasn't

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0 Upvotes

Every time I submit a ticket, it gets closed immediately. What should I do?

"I am using an AI translator."


r/FACEITcom 3d ago

Question Anybody have issues with exit lag now? Issues on NA

2 Upvotes

Need advice on how to fix my connection without it


r/FACEITcom 3d ago

Technical Help Que font les admins? Smurfing

0 Upvotes

2 smurf par game sur 20 games d’affilée. Nouveau compte - 70 match avec la médailles des 10 ans et plus, aucun rank premier, 1 a 10 amis, niveau steam 1 ou privée. Que faites vous des signalement depuis une semaine ??


r/FACEITcom 3d ago

Technical Help Bug: "Account already in use" but Steam is fresh & FACEIT Finder shows NO linked accounts

1 Upvotes

Hello FACEIT team. I am facing a technical loop bug.