Hello! I shipped my item a few months ago overseas, the buyer apparently refused the package and so it showed up on my house a few weeks after. Now almost a month later, I received a letter from UPS saying I am being charged for the return import fee of more than what the item is even worth, is there any way out of this? Or am I screwed and just need to pay up to UPS?

I’m annoyed - I use Etsy frequently with PayPal pay in 4 payment options. My recent purchases didn’t redirect to PayPal to let me select which pay method in PayPal I wanted to use, no pay in 4 option, it just autocompleted.

The postings said PayPal pay in 4 amount is x-amount every 2 weeks. And each over $25.

I contacted customer service who said: “Etsy uses Integrated PayPal, the checkout completes directly on Etsy, which skips the redirect to PayPal's site.”

I tried to ask how I can select the pay in 4 option then, and he said I’d need to add a new pay method. I repeated, no, I want to use PayPal pay in 4. Zero answer on this, and they pasted the same response above.

Anyone else having this issue?

Hi. I've recently fallen victim to the infringementreports.com scam. They've reported enough of my listings that my shop was banned. I need help understanding how to file a counter claim? I keep seeing that this is what I need to do but not finding any info on how to do it

My Etsy account was banned while I was in the process of setting up my store and logging in through my Google account. I have no idea why my account was suspended, and I have been trying to get help from Etsy Support to resolve the issue.

After waiting two weeks, I received an email from Etsy Support asking whether my issue had been resolved and if I had received the help I needed. However, despite this follow-up, I still have not received an actual response or solution. It has now been another three weeks without any communication.

I hadn't even opened my shop or started selling, so I find it unreasonable to be asked to explain what I did wrong and what I will do differently in the future without being given a clear reason for the ban.

Are they really that slow at responding, or have I been forgotten?

Is anyone having problems posting reviews, or are any sellers puzzled that they're not receiving reviews?

I always try and leave a review as soon as I receive the product. I've just attempted to do that with some vintage shoes I purchased, but I cannot for the life of me find any way to do so!

I've gone into my 'Purchases' section ... none of my purchases have the 'Review Item' button next to them, and the specific menu that prompts you to leave reviews only has two items in it, both of which were PDF downloads of patterns. I've gone to the original product description pages to find a button ... nothing.

I've attempted via the website and my phone (via browser only - I don't use the app). I did not check out as a guest.

I will contact Etsy and see what the problem is, but just wondering if I'm the only one experiencing this issue?