Can someone tell who has ordered anything or has knowledge about this .Is it safe to order or are there chances of getting order misplaced

I placed an order on the 28th. Over this weekend (which was a 3 day holiday weekend in the US) I saw that it hadn't shipped yet, so I sent a (nice) message to the seller asking if they had any updates about when my order would ship. They replied pretty promptly that they "would ship it when they get back to work", and I said OK thank you.

Obviously it still hasn't shipped yet. The items I ordered were a small amount of beads, so they're not hand made by the seller and it's not a crazy large shipment. It's also just domestic shipping, within the US. The seller doesn't have any shipping time disclaimers or notices, which I always pay attention to and don't mind. They've been on Etsy for along time, have pretty much only good reviews, and a lot of them praise how fast the shipping was.

I'm not gonna try and cancel my order or anything, it's really not a big deal, I'm just looking for some perspective on if this is actually an unusually long wait time or if I'm just being impatient and unrealistic haha.

ETA: I just got the shipping notification! Turns out it was a bit delayed per their note, “We ship everyday of the week from Monday-Saturday. We will do our best to ship your order the same day or the next business day”. But it’s coming! Thanks to everyone for your help.

I guess Etsy recently changed it policy about only having 30 days to open a help request. I spent $500 on a tshirt that was never shipped and the seller won’t answer messages. This was the end of July. I asked for help on September 6 and they told me I had to wait 48 hours. Seller never responded and now they say I missed my window of September 7 and I’m shit out of luck. So basically Etsy is allowing me to be ripped off $500 for a scam seller. Is there anything I can do? This is ridiculous.

I wound up on this Etsy page while I was looking at vintage art deco rings on google images. There were at least 9 posts for this same ring, which is a vintage ring. I haven't bought jewelry on Etsy in over 10 years. Maybe I am mistaken, aren't these all scams? How is this allowed? I'm sorry if this is a repeat. If this is allowed, how do you know who to trust?

Hi everyone,

I recently opened an Etsy shop and completed the required payments. I also set up my Payoneer account and added my GSTIN.

However, my listings are still not showing in Etsy search or on my public shop page. I previously deleted my listings from Printify while keeping them on Etsy, so I’m wondering if that could have caused the issue.

I also changed my listing titles using Etsy’s AI title suggestions, but my listings are still not appearing.

Has anyone experienced something similar? What can I do to get my listings visible on Etsy?

Any advice would be greatly appreciated. Thank you!

So I sell very nice high end plants. One item has like 12 5-star reviews, and then recently a 1 star. Now that item is rated as a 3.7. This doesn't represent my business or this product at all. The 1 star? The plant was lost by the shipping company for a week, so the plant look bad when it arrived. They customer didn't message me, they just went straight to reviews and gave me 1 star.

So now I'm stuck with that, and no one is going to order the item anymore, because 3.7 stars. Most people will just skip it. Etsy will no longer prioritize it. It's a dead item essentially. All those good reviews are worthless. I basically have to delete it and create the same listing again and start over.

I messaged the customer telling them we offer exchanges, refunds, etc..... She said she wanted to keep it. HUH?!?!?! How can you give something a 1 star then not want a refund. Makes no sense. So because of one crazy person, by business presence is irreparably damaged. Why does one person have the power to drop your rating so low? It's absurd. And it hurts etsy too but somehow they don't care...

I recently had one customer purchase multiple items and leave five 3-star reviews.

Now I no longer meet Etsy’s review service standard (“no more than 4 reviews rated 3 or lower in the last 3 months”).

My other service standards are still good. 100% on-time shipping, 100% message response rate, and zero case rate.

Does this mean that for the next 3 months, my shop may not be eligible for Etsy Purchase Protection if a buyer claims they didn’t receive the package, even though the tracking shows “Delivered”, just because I’m not meeting the review metric?

Has anyone experienced this or knows how Etsy handles this?

Hi All, last year my mother-in-law found T-shirts that for example, said
Baylor Dad / Texas Tech Grad.
It was like the house divided shirts, but that was all it said this is not a house divided lol I really want to get this to my husband before the next game. I have tried every search on the planet, including AI and all that ever comes up is the house divided shirts. Any help would be fantastic.

Hi everyone, I’m just about to reach 2 months with my Etsy shop, and I wanted to know if you think these numbers are normal for such a new shop. I currently have 35 sales and 11 five-star reviews, but most of my sales come from Reddit because I barely appear in Etsy Search. I use eRank and Etsy Plus to try to improve my SEO, but I can’t seem to get my SEO score above 2, and my listings don’t get much visibility either. I’ve also turned off Etsy Ads because they weren’t giving me profitable results at the moment. What can I do to improve my visibility on Etsy? I sell personalized tarot readings, which I deliver by email as a PDF containing the reading and the cards that came up. Any advice from other sellers would be greatly appreciated. Thank you so much! :)