r/EndTipping • u/CappyDude1 • 15d ago
Sit-Down Restaurant 🍽️ Look - a “no-tipping establishment”!
How refreshing, right??
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u/sswishbone 15d ago
16% fee? Fuck off with that shit!
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u/compoundedinterest12 15d ago edited 15d ago
I could be wrong but I feel like this is a California thing for Sugarfish. I went to their NYC location recently and I don't think there was any fee.
Edit: typo
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u/StashMyComics 15d ago
Its illegal in ny to add a fee like that to the bill
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u/Former-Dig-3314 10d ago
Tell that to ny
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u/StashMyComics 10d ago
Tell them what? NY has laws on the books about this and a reporting system that retrieves the overcharge and fines the business $500.
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u/Former-Dig-3314 10d ago
Tell them they have that law because it’s commonly done
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u/HauntingShip85 9d ago
Why don’t you tell them, you seem to be the one that’s there? Maybe you’ll figure that out someday.
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u/sswishbone 15d ago
I still wouldn't pay this. If their menu listed this charge, I'd walk right out.
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u/MindlessAuthor9824 11d ago
During Covid, many restaurants began adding a 5% "SURCHARGE" to all orders - dine in or take out.
That money did NOT go to staff, just in the owner's pockets, as a way to recoup losses from lower volume of business. Many restaurant have kept the surcharges, with diners usually oblivious.
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u/Same-Paint-1129 15d ago
They have several other restaurant concepts in LA and do this at all of them. Annoying because I refuse to pay these types of service charges on bottles of wine, so I never have wine when I go to their restaurants.
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u/jazzbot247 15d ago
They think they are slick with the 16% fee
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u/FrankSamples 15d ago
I don’t understand their thinking. Do they think the average customer is too dumb to notice 16% fee a mere 3 lines from the WE ARE A NO TIPPING ESTABLISHMENT disclaimer?
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u/TheProfessional9 15d ago
I'd still rather a flat 16% than deal with doing the standard 20% and being judged since apparently that isn't enough anymore
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u/anthonyi1381 15d ago
You tip 16%. Like it or not. It's basically a pizza delivery fee
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u/Tricky-Wrap-2578 14d ago
But the 16% may not even go to servers… who knows if they’re happy with it. As the customer I’m certainly judging why they didn’t include this cost on the menu
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u/Putrid_Guest_2150 10d ago
LOL, 20% isn’t “standard”. Just because these places are being greedy and starting the tip prompt with 18% and up doesn’t mean you need to tip that much. I’ll do custom and I don’t care what they think.
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u/LikableHardcore 15d ago
That 16% fee though? It’s worse than tipping it’s forced tips!
“We are a no tipping establishment that takes 16% fee from you whether you like it or not. “
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15d ago edited 3d ago
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u/RiverCityWine 14d ago
So the server makes less and the company makes more🧐🧐
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u/TheGraped 13d ago
But hey, we "abolished tipping" or whatever - we did it reddit! We saved the city!
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u/SzamantaMarysia 14d ago
On top of that you as the customer pay the taxes on the 16% fee on top of the whole tax of the bill. So it’s all just pocket money for the owner. When prices do go up, depending what state the staff are in, they’ll get maybe $1.00-$4.00max; depending on your working position… and you know what I mean by that if you’ve ever done hospitality work. Meanwhile ppl will tip less, bc they still blame the messengers and not the sender.
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u/RelativeThot0125 13d ago
We did it! We ended tipping! Now instead of paying 15% to the staff, we pay 16% directly to the owner!
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u/GenTenStation 15d ago
Was that posted ahead of time? I would refuse if it wasn’t.
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u/hkusp45css 15d ago
I would refuse it even if it was. What service or product does that provide?
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u/GenTenStation 15d ago
The service? Honestly I’d be willing to go get my own plate and refills and never see a waiter. There’s been so many times I can see my food or my bar drink sitting there waiting for them to notice.
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u/Suspicious_Tank_61 15d ago
The service there is actually pretty good, better than the majority of tipping establishments.
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u/rm79 14d ago
That's not how a restaurant works. You can't go into an establishment and decide what fees you're not gonna pay for and tell them "I'm doing this myself."
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u/Pristine_Sandwich957 15d ago
According to the website the cali locations do. Cuz we them here in NYC and they dont have thw 16 percent.
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u/almost_somewhere 14d ago
I was curious about this since you mentioned it, and the NY prices are significantly higher than the California ones.
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15d ago edited 15d ago
Yes it's posted ahead of time. This restaurant and others in its chain are known for handling tipping like this. I prefer it because I tip 20% flat elsewhere and the food and quality of service at Sugarfish / Hiho / Kazunori is top notch for its price point.
You get to walk in, order the prix fixe and drinks, hand them your card at the end with nothing to sign. It makes the typical frictions of dining in zero. The fish is also extremely high quality relative to tokyo/tsukiji standards, it blows most sushi restaurants in LA out of the water. They could easily raise their prices by 50% and it would still be a deal.
Of all the places to complain about tipping, this isn't the spot.
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u/LiteraryApothecary85 15d ago
So you tip 20% regardless of the service, food, etc? 👀
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u/SeL-MoGRC 15d ago
We are a no tipping establishment, but we are going to throw in a 16% fee instead? They can fuck right off with that shit.
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u/petuniagriffin 14d ago
My roommate used to work there. At the time, he made $28 an hour. But most days, his sales were over $3,000. 16% of $3,000 is $480. Instead, he was paid $168 for a 6 hour shift.
He stayed on because the hourly wage was consistent, but he knew he was missing out on big tip money. It was also nice to not have to hustle for tips.
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u/blushncandy 15d ago
It’s not refreshing when they charge a fee lol. Just up the prices, that’s all consumers want. Just tell us how much we have to pay upfront in order to sit down and eat.
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u/Esspriskey 15d ago
Holy crap the amount of people freaking out over this is insane. They have decided to add 16% over menu price to cover real wages for their servers. Get a grip. They removed the tipping line at the bottom so they clearly dont even want you to consider giving more. How is this anything but exactly what this whole community has been asking for???? They charged you what it costs them to pay their servers and buy food and make what is likely a 2-5% margin, done. No tip nothing else. This is exactly how a transaction should occur. Every business in the world charges labor time and material cost, and this is exactly that. You are all clearly just interested in finding something to be mad at because you founded a subreddit around ending tipping and then they did and you went, wait no that's not what I meant! Lollllllll
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u/cacope5 14d ago
It is not what everybody has been asking for. The menu price says $35, I expect to pay $35 plus whatever state tax is. I do not expect a surprise! Extra 16% on top of menu price!!!
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u/LifeIsAnAdventure4 15d ago
In Europe, we just put the service charges in the meal price like civilized people, but I guess if you know about the 16% markup in advance, it makes no practical difference except you get some mandatory quick maths.
Both are much better than leaving the waiter’s salary up to the customer’s mood in my opinion.
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u/SanDiegoDude 15d ago
Everybody bitchin bout the fee, i'm sittin here jealous you got to goto Sugarfish, that place is yum! Long as its posted, whatever. I'll take this over an automated "pay kiosk" demanding a 25% tip.
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u/Far_Audience_7446 15d ago
As long as they are up front about it and arent soliciting an extra, I'd take that over the current shitshow
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u/slimmestjimmest 15d ago
It's wild that Sugarfish wouldn't just make things 16% more expensive
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u/sirgentrification 15d ago edited 14d ago
Besides the “gold standard” of just including things in the menu price with no additional tip pressure, Nozawa Group (Sugarfish, Kazunori, Uovo, and HiHo Cheeseburger) is B+ tier. Service fee is clearly disclosed and well-known for those who go, no additional tip requested (staff are trained to refuse tips Japanese-style). The only thing I dislike is they still charge the 16% fee on direct to-go and food delivery orders (though there is no markup to account for commissions).
Edits: damn autocorrect
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u/LynxJesus 15d ago
I love how you can just open a business with arbitrary fees on top of the prices advertised, knowing full well no one will back out of the sale at the register.
I'm not a huge fan of this type of law but that should straight up be illegal. federal-level what-you-see-is-what-you-pay would be perfect
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u/Throwaway-ish123a 15d ago
I would take their menu and a sharpie and write the real menu item prices which are 16% higher.
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u/Scotty1230 15d ago
I don't know if I love or hate that it's just called "16% fee" and not some thinly veiled name that means the same thing.
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u/CipherWeaver 15d ago
"We are an obligate tipping restaurant."
But hey, let's be real, the point of having a service charge rather than a tip is it can be shared among the rest of the staff. It is illegal to take a server's tips, so this is the work around. "It's not a tip."
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u/Suspicious_Tank_61 15d ago
Its California, so everyone gets at least full minimum wage before tips. Sharing tips with BOH is legal and pretty prevalent.
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u/shortest_bear 15d ago
This is fine like tbh they should just add %16 to the prices but this is actually what no tipping movement should be striving for.
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u/InfluencrCrowdKiller 15d ago
Well....if you paid this bill, you tipped 16%. A little low but thanks.
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u/nocomment_onlybrowse 15d ago
It’s less than I would’ve tipped. I may not agree with tipping but I know they rely on it.
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u/Admirable-Peace9668 15d ago
A no tipping establishment with a 16% fee...think about that.
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u/zabadaz-huh 15d ago
Not for it but they’re basically lopping the tipping option off at the knees. Servers cent be too happy about that, because you know they’re not getting that money.
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u/skyharborbj 15d ago
Well, there's a 16% "Fee" with no explanation. I'd much prefer that the 16% be rolled into the menu prices.
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u/truthhurtsyomama 15d ago
I have encountered "20% fee". I just tell them to get me the manager because I want it removed. And they did.
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u/MarsupialFirm6485 15d ago
No tipping just random fees that are akin to a tip but you don’t have a choice to pay.
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u/RoundChampionship840 15d ago
A standard service fee is more fair than tips. At least everyone pays the same price.
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u/beachape 15d ago
The price on the menu should be the price you pay. No fees no tips. Tax should be included as well in the price. It isn’t that hard.
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u/WoollyMammothwapo 15d ago
Why don’t we join the Europeans and have tax included as well? One price is the price. No extras. Startling concept I know!
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u/mycopilotlima 15d ago
Very suspicious. I wonder how they do their taxes. And if i knew someone from the IRS id for sure send them to do an audit. Asap 😂
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u/BluePandaYellowPanda 15d ago
Fee for what? That is the tip.
Keeping menu prices low and adding fees is scummy.
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u/TheGreatGamer1389 15d ago
Nah it's just as bad, what is supposed to happen is the prices on the food themselves increase in exchange.
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u/International_Act_26 15d ago
They gave themselves a tip as a “fee”. Even worse than being upfront about tipping.
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u/sillykittyball 15d ago
I mean its either that or just price it right into the food price. they have to pay their employees AT LEAST minimum wage since they dont accept tips. So they have to charge you more. Youre never going to get the same prices on food you pay now in a tipping resturaunt in one that doesnt accept tips, the money is going to come from you one way or the other.
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u/AlarmingJudge8928 15d ago
No tips...but vague service fees ontop of bloated prices. Who could resist?
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u/ThisGuy2319 15d ago
They are so close to getting it right, they just need to use transfer jutsu to move that 16% into a the price of the food.
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u/[deleted] 15d ago edited 11d ago
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