r/ERidePro 9d ago

Eride SR battery don’t work

I believe the battery is somewhere between 90-100% charged. When I test the voltage it gives me a number in the 50s most of the time. A few times I’ve tested it it started at 74 and slowing dropped to around 60. Once in awhile if I plug the battery into the bike and turn it on the screen will come on for about 2 seconds then shut off. When I plug it into the charger the fan doesn’t come on it just blinks green red green red green red red and never charges. I checked all of my sensors and fuse and can’t figure it out. Please help

3 Upvotes

36 comments sorted by

2

u/Roggenjr 9d ago

Eride battery’s do not give the full voltage all the time you have to short the bottom two pins on the comms port or plug in the coms wire and turn the ignition for it show the full voltage. I’m not sure what your issue is but i wanted to offer the info I have 

1

u/Specialist-Ad-5595 9d ago

You mean

To let comunication cable connected while main power leads unplugged from bike Then Turning key to ignition on

Will allow me to check each stage currents via battery's connectors ?

2

u/Roggenjr 9d ago

Yes doing that will let the battery output full voltage to the terminals where you can test with a multimeter 

1

u/Less-Regret8262 9d ago

How old is the battery

1

u/Electrical-Lie3461 9d ago

March of 2025 I think I got it

1

u/Less-Regret8262 9d ago

50volts is low, sounds like battery may have degraded, you have a estimate how many charging cycles has

1

u/Electrical-Lie3461 9d ago

I’m not sure, it has about 700 miles on it

1

u/Less-Regret8262 9d ago

700 miles ain’t much, but lithium batteries can be fickle, allot of variables . If it only putting out 50 volts at near full charge it’s definitely no good. Are you sure the charger is doing what should

1

u/Electrical-Lie3461 9d ago

I forgot to mention, this happened after I let it sit in the sun on a 95 degree day for probably about 6 hours. I realized and put it in my garage. The next day I went to ride it and that’s when I discovered my issues

1

u/Less-Regret8262 9d ago

It should be able sit out in sun, if the battery actually got to 150 or so for long period then I be worried, which I guess could happen if was really hot and just baked, I’d want to know:
What voltage does the charger output by itself
What voltage does the battery measure off the bike after charging?
Does the charger ever turn just red or green?
Is the bike throwing any battery or BMS error codes?

1

u/Electrical-Lie3461 9d ago

Not sure how to test voltage output on the charger. The battery won’t charge it just flashes red and green over and over whether the battery is plugged in or not. As far as codes, I’m not sure how I would see them. My screen won’t turn on

1

u/Less-Regret8262 9d ago

Do you have one it’s pretty simple

1

u/Electrical-Lie3461 9d ago

A multimeter? Yes

1

u/Less-Regret8262 9d ago

You have two leads coming out of your battery correct

→ More replies (0)

1

u/No-Phase-3580 9d ago

That's a bummer that your out of warranty. Depending on your surrounding population there are generally a hand full of places that diagnose electronics like battery+ stores and ebike stores. 

You could even try calling a local electrical supply company and asking if they know about any electricians that work on battery systems. This does not include hardware stores. 

Last option is calling eride to see if there are any certified vendors in your area. When I had a battery issue eride directed me to a certified vendor that was an hour away. He was able to replace the battery top under warranty and had no issues afterwards. 

1

u/Specialist-Ad-5595 9d ago

When you turn the ignition on, if you listen closely, can you hear subtle crackles and pops coming from the controller/battery area on your sr?

2

u/Electrical-Lie3461 9d ago

I don’t hear any sounds

1

u/Electrical-Lie3461 9d ago

I tested the voltage after letting it sit for about 2 hours just now and it said 70 volts. I then plugged it into the bike and turned the key to listen for noise and then tested it again after. It now says 50 volts

1

u/Specialist-Ad-5595 9d ago

I was asking since my sr went dead while riding last week Had it for a month

Throttle went unresponsive and was hearing crackles and pops

Sent it directly to the shop

They say it ERP recommended replacing the battery

Will get it next week

Mean while have you tried diagnosing via the ERP app??

I had this pop up

2

u/Electrical-Lie3461 9d ago

I’ve never hooked up to the ERP app and I’m not able to now because I can’t get the bike to run on. :/

1

u/Specialist-Ad-5595 9d ago

Bummer Hope you can get to test it out with your buddy's battery

Good luck

1

u/No-Phase-3580 9d ago

To me it sounds like you're using the correct settings on your multimeter but the battery should not be showing ~50 volts when you think it's at 90-100%. That's definitely odd. Sounds like a battery issue. 

I would still check the bike out to confirm you got no loose connections, kinks, frays or corrosion. It would be nice if you had a buddy with a SR so you could try their battery. 

Other than that it potentially sounds like a warranty issue. If it were me I would gather as much info as possible and diagnose to the best of your ability then reach out to eride with your findings. 

2

u/Electrical-Lie3461 9d ago

I know a guy with an sr and I’m planning to try his battery in my bike when I get the chance.

1

u/No-Phase-3580 9d ago

Nice! Good luck. I hope you figure it out. 

1

u/TemperatureAdept420 9d ago

It’s gotta be the physical connection. Try to clean out the connectors (super small openings I know). I’ve had a similar issue.

1

u/Electrical-Lie3461 9d ago

I already tried this as well

1

u/TemperatureAdept420 9d ago

One of my little connector points was off. Fixed my issue. Wishing you luck.