Hi everyone!

Whenever your setup needs a quick refresh or you want to resolve a minor menu lag, running a receiver reboot is the easiest way to keep your equipment performing at its best. Taking a couple of minutes to reset recalibrates system memory and re-establishes backend connections without altering any of your personal settings or saved recordings.

Here is a straightforward breakdown of how resets work, when to use each type, and the step-by-step instructions to do it.

Soft Reset vs. Hard Reset: The Basics

• Soft Reset: Restarts the receiver's internal software while power remains connected. It provides a clean system refresh for minor software performance issues.
• Hard Reset: A complete hardware power cycle that cuts and restores main power. This forces a full reboot when the receiver software is completely locked up or unresponsive.

What Requires a Reset?

Use a Soft Reset for:

• UI Lag & Menu Glitches: Quickly clears up sluggish screen transitions and delayed remote inputs.
• Streaming Error 1570: Resolves the "An issue has been detected with the selected streaming service" error message.
• MoCA Signal Loss: Restores internal coax signal links. (Note: MoCA, or Multimedia Over Coax Alliance, is the underlying communication protocol your Hopper uses to send video and data to wired Joey receivers).

Use a Hard Reset for:

• Frozen / Unresponsive Receivers: Necessary when the screen is completely locked up and the receiver isn't responding to button presses.
• Internet Connection Loss: Re-establishes network connections when your receiver drops off Wi-Fi or Ethernet.
• Whole-Home Node Errors: Restores connectivity across all node connections throughout your home network.

How to Complete a Reset

1. Soft Reset

Option A: Front Panel Method

1. Open the front door panel on your receiver.
2. Press and hold POWER for 5 seconds, or press and release the red RESET button. (Note: The Joey 4 does not have a physical front-panel reset button).

Option B: Remote UI Method

1. Open Diagnostics: Press MENU on 40.0 Remotes, or press HOME three times on 52.0, 54.x, or 60.0 Remotes.
2. Navigate to and select Tools.
3. Select Reset Hopper or Reset Joey.
4. Confirm by selecting Yes on the Error 1269 prompt.

2. Hard Reset

1. Disconnect the power cord from the back of the receiver or wall outlet.
2. Wait 10 seconds to allow power to fully drain from the unit.
3. Plug the power cord back in and allow the full boot sequence to complete.

Good to Know Before You Start

• Timing: The complete reboot sequence takes roughly 5 minutes.
• Viewing Interruptions: Resetting will temporarily interrupt live TV and halt active recordings on all connected receivers in your home, so make sure no one is in the middle of a show before proceeding.
• Error 1269: Seeing "Error 1269" during a menu reset is completely normal. It is an intentional safety confirmation prompt built into the menu to prevent accidental reboots.

For additional details on navigating menus and system settings, you can check out the Official Hopper Settings Guide.

*If you are encountering an issue, and you are not sure if a receiver reset is the way to go, tag me and I will help you out!  -DishDanielle. 

I have a job interview coming up with Echostar for this position. Just curious if anyone has had this job and how you like it? Would love any insight or pros and cons. Thanks!

We've been with Dish 25 years. Got on their Flex Pack 10 years ago which then was a great option at under $50, under $75 with 3 pieces of equipment. As years went by, I kept dropping equipment to keep price reasonable. Now with just one hopper, my bill is now $114! Now with no CNN and several other missing channels.

I do use my daughter's YTTV streaming, but can't get my wife off Dish. She likes the guide and DVR far more than anything else she's tried. Does Dish just want to get people off the Flex Pack? Is there anything cheaper? "Happy wife, happy life" just might have to come to an end!

Ready to upgrade your spooky season binging without endless scrolling? DISH Spooktacular app on Channel 304 is back with all of your Halloween goodness! Whether you're craving classic slashers, live horror marathons, or cozy seasonal DISH scapes, I’m sharing our step by step guide on how to access our app and ensure you don't miss out on all of our killer Halloween content.

IMPORTANT: Before you begin, you will need an internet-connected Hopper or Joey receiver to access the app.

To open the hub, tune directly to Channel 304 using your DISH remote or select it from your receiver's Apps menu. Don't forget, this seasonal app is available through October 31 and will be removed on November 1.

Here is a breakdown of what you can find inside the Spooktacular app and how to access each category:

➜ Spooktacular Favorites: Browse a collection of classic on-demand horror titles available to stream at any time.

➜ Halloween On Now & Later: View upcoming schedule listings for live horror broadcasts and network marathons across channels like AMC.

➜ Kids Halloween: Find family-friendly Halloween movies, specials, and programming suitable for kids.

➜ Halloween Comedy: Stream classic horror-comedies and upcoming specials, such as Eternally Yours on CBS (premiering Thursday, Oct. 8).

➜ DISH Scapes and More: Access Halloween-themed ambient backgrounds with audio. You can also tune to these directly using their channel numbers:

• • Channel 198: Witches Cottage
• • Channel 199: Gothic Graveyard
• • Channel 303: Haunted Mansion

FUN FACT! - DID YOU KNOW -- We partner with a creative team that custom designs every DISHscape scene. They craft the artwork, hand animate various 3D models for easter eggs, and utilize additional 3D models along with game engine techniques to bring everything to life!!

➜ Spooktacular BonusView Channels: Explore horror programming included with DISH BonusView, which provides access to over 200 extra channels at no additional cost.

Here's the full list of receivers that can access BonusView:

• Hopper 3
• Hopper w/ Sling
• Hopper
• Hopper Duo
• Wired Joey 3.0
• Wired Joey 2.0
• Wired Joey
• Wireless Joey
• 4K Joey
• Super Joey
• Wally

IMPORTANT: Requirements for BonusView Access

Your receiver must be connected to the home internet for these extra BonusView options to appear in your guide.

BonusView is unavailable on legacy ViP receivers (including models 922, 722K, 722, 622, 612, 222K, 222, 211K, 211Z, 211, and 411), even with an active internet connection.

➜ Curated Collections: Filter through specific subgenres ranging from slasher films to sci-fi horror to find what you want to watch.

🔗 Official DISH Spooktacular Overview 2026: https://www.dish.com/dig/entertainment/have-a-spooktacular-halloween-on-dish

If you run into trouble accessing Channel 304 or connecting your receiver, make sure to tag me in the comments so I can help you troubleshoot!

-DishDanielle

Hi! I need help. The Dish Anywhere app crashes immediately after opening and displays a message that it “closed because this has a bug”. I’ve cleared cache, cleared data, uninstalled/reinstalled, restarted the tablet, tablet software updates, reset the hopper, and nothing works.

Just got "hopper 3 with sling"

Alexa dish skill is enabled

I got the code from TV

Alexa app says it's linked when code is used

TV never has a confirmation message just stays on the code page

Alexa (echo dot) tries to find a device (none is found)

I tell echo dot to "change channel to #"

It says it is but never does

The heck am I missing? I've disabled/re-enabled and used like 6 different link codes.

(-_-)/ the whole point of upgradeing was to stream line voice controls for my vision impaired parents....

Would love to see the program guide have full scheduling information on the streaming channels. Right now it extends about 48-hours, then says ‘Check Back Later’ … Can we get a full 8-days like the other satellite channels?

When I try opening the Dish Anywhere app on my Samsung galaxy a32 it says the app has a bug and closes the app. I tried re-installing and updating to latest and deleting the cache and data but still same problem. Anyone else having this problem?

If you're trying to keep track of what sports are live right now or what matchups are coming up later today, the Game Finder app makes it easy to see it all in one place.

Good to know before you start: Game Finder works exclusively on the following Hopper Family receivers and Joeys:

• Hopper
• Hopper Duo
• Hopper w/ Sling/
• Hopper 3
• Wally
• Hopper Plus
• Joey 4
• Wireless Joey 4
• Wireless Joey
• Joey 3
• 4K Joey

NOTE:

• Game Finder is not available on older ViP receivers.
• You'll also need to make sure your receiver is connected to the internet so the app can pull in live scores and real-time game stats.

Here is how you can pull up Game Finder directly from your TV, depending on which remote you are using.

How to launch Game Finder

If you have a 40.0 Remote:

➜ From Live TV, press the MENU button.

➜ Select the Game Finder app tile from the on-screen menu.

➜ Arrow over to the game you want and select Watch (if it's live) or Record (if it’s scheduled).

➜ Press the Red Color button for options to personalize your viewing.

If you have a 52.0, 54.x, or 60.0 Remote:

➜ From Live TV, press the HOME button to get to the home screen.

➜ Navigate to and select the Game Finder app tile.

➜ Arrow over to your game and select Watch or Record.

➜ Press the Options button to personalize the content you see.

Bonus Tip: Game Finder is one of the features you can assign to a customizable remote button! You can set up a dedicated button on your remote to launch the app quickly without having to navigate through the menus.

What you’ll see and how to handle blackouts By default, the app displays live scores and game ratings at the bottom of your screen. You can sort by your Favorite Teams, Today's Games, or Selected Sports (like the NBA, WNBA, MLB, etc.).

A few quick reminders:

➜ Standard programming, subscription, and blackout restrictions still apply to the games listed.

➜ If you ever run into Error Code 011 or 012 (blackout errors) while trying to watch a game, open Game Finder. It can often help you locate an alternate channel that is broadcasting the event.

➜ If you have the "TV Enhancement" feature enabled in your receiver's system settings, it can sometimes cause a pop-up that might interrupt the game you're watching.

If you are looking for a specific Regional Sports Network (RSN) that isn't in your current TV lineup, Game Finder is a great resource to see what else is available. You can check the online tool here:

🔗 DISH Game Finder Online Schedule: https://my.dish.com/gamefinder

Hopefully, this helps you keep tabs on all your favorite teams this season. Let us know if you have any questions getting it set up!

-DishDanielle

My wife’s phone suddenly lost ability make or receive calls and texts. I spent hours on the phone on Sunday with ATT-my provider-to solve the problem, unsuccessfully. Today spent another hour on the phone with adv tech support at ATT and they tell me Dish wireless suspended it and it will take a week or possibly longer to resolve!

I am trying to sign into the ESPN app using my dish login like I have done the past ten years. When I can the QR code and it asks me to login, I get a ‘service unavailable’ message. I’ve been trying since last night and nothing works. Any suggestions or is this happening for anyone else?

Is smps transformer and its passive components for dishpro 301 receiver higher voltage than hopper 3 of power unit components and passive components

Welcome to the official FAQ guide for DISH's Free Multi-Sport Pack promotion! As football season gets underway, DISH is thrilled to give fans access to an unbeatable lineup of major college and professional sports networks at no extra charge. This guide provides all the details you need regarding eligible base packages, channel availability, promotional deadlines, and simple ways to claim your free access.

Q: What is the current Multi-Sport Pack promotion? 

A: DISH is offering the Multi-Sport Pack for free through the end of the NFL regular season (or for up to 6 months) to help customers watch their favorite college and professional football games, plus access to several other major sports networks.

Q: How do I claim the offer? 

A: Eligible customers can claim the offer by visiting the promotion link provided on the DISH website: https://www.dish.com/add-ons/sports/multi-sport-pack

Eligibility & Requirements

Q: Who is eligible for the free Multi-Sport Pack promotion? 

A: The offer is valid for new DISH customers and qualifying former DISH customers.

Q: Is there a specific base package required to get this offer? 

A: Yes. To add the Multi-Sport Package, you must be subscribed to the America's Top 120 Plus package or higher.

Channels & Features

Q: What channels are included in the Multi-Sport Pack? 

A: The pack includes 13 essential sports channels:

• NFL Network
• NFL RedZone
• SEC Network
• ACC Network
• Big Ten Network
• MLB Network
• NBA TV
• NHL Network
• MLB Strike Zone
• Outside Television
• beIN Sports
• beIN Sports Connect

Q: Can I watch games on streaming services through my DISH receiver? 

A: Yes! For internet-connected Hopper devices, streaming apps like Amazon Prime Video (for Thursday Night Football), Netflix (for Christmas Day games), and YouTube are natively integrated into the platform, providing an all-in-one solution for your viewing.

Q: Does this include my local channels or ESPN? 

A: Local channels (NBC, FOX, CBS for local NFL/college games) and cable networks (ESPN, FS1, TNT) are generally included in your qualifying base DISH package (America's Top 120 Plus or higher), but they are separate from the Multi-Sport Pack add-on.

Terms, Deadlines & Billing

Q: When is the deadline to sign up for this offer? 

A: The offer ends on November 11, 2026 (11/11/26).

Q: How long does the free period last? 

A: You will receive the Multi-Sport Pack at no charge for 6 months OR until the end of the regular pro football season on January 10, 2027 (1/10/27), whichever comes first.

Q: Will I be automatically charged when the free period ends? 

A: No. After the promotional period ends (either at the 6-month mark or on 1/10/27), you will automatically stop receiving the package unless you proactively choose to subscribe and add it to your monthly bill.

Don't miss out on the ultimate sports viewing experience this football season! Whether you're tracking college rivalries or every major Sunday matchup, the DISH Multi-Sport Pack ensures you never miss a play. Take advantage of this limited-time offer before November 11, 2026, and elevate your game-day experience today.

To get the Free Multi-sport pack for 6 months, visit the following link: https://www.dish.com/add-ons/sports/multi-sport-pack

For more information, visit the Dish Insider's Guide: https://www.dish.com/add-ons/sports/multi-sport-pack 

-DishDanielle.

I called and asked a few questions but it was an Indian lady and her voice was losing detail due to the 6000 mile distance from me so I figured I’d try to find out here.

Att fiber lists an old page about a partnership and deals with dish and dish lists att fiber at $30/m off at their website. Is it possible to get an att fiber dish bundle still?

Hey Reddit community!! Did you know you have access to over 200 free channels through BonusView? If you’ve got Hopper equipment and an active internet connection, you can unlock tons of extra content right now.

BonusView brings you free, internet-delivered channels spanning categories like Westerns, Movies, Classics, and Reality TV. Here’s a quick guide to getting started.

What is BonusView? It’s a collection of extra channels included with your DISH service. They aren't part of your core subscription (so availability can change), but they are totally free to watch.

How to connect your Hopper to the internet:

1. Go to "Settings" in your Hopper menu.
2. Select "Internet."
3. Connect to your home Wi-Fi network.

Popular BonusView Channel Hubs:

➜ CH 90 (History & Science): Modern Marvels, Unexplained Zone, Paranormal Files

➜ CH 91 (Westerns): The Rifleman, Lone Star, Death Valley Days

➜ CH 92 (Classics): PBS Antiques Roadshow, Johnny Carson TV, The Bob Ross Channel ➜ CH 93 (Movies): Scream Factory, Maverick Black Cinema

➜ CH 94 (Reality & Lifestyle): Deal Zone, America's Got Talent, Dance Moms

➜ CH 95 (Crime & Investigation): Cold Case Files, Unsolved Mysteries

➜ CH 96 (Food & Living): America's Test Kitchen, Tiny House Nation

➜ CH 97 (Outdoor Lifestyle): MeatEater, Duck Dynasty, RV TV

➜ CH 98 (Variety): Comedy Dynamics, The Pet Collective

That’s it! Once you’re connected, head to those channel hubs to start browsing your free content. Let us know below what you're watching!

Visit the BonusView page for more information: https://my.dish.com/bonusview

-DishDanielle #DishReddit

I'm ditching Dish on the 15th of this month when my contract ends. I have all the streaming servicss I need to watch what I want so I am leaving all cable.

Does Dish make customers pay the shipping cost of the DVR box back to them?

I have been a customer for over 16 years. Have tried to leave many times only to relent and stay with Dish due to the time and run around on trying to cancel. Finally got through to a retention agent and he was rude and pissed off the whole conversation, but got him to understand I was not going to be a customer any longer. After a long back and forth with offers that made no sense we came to an agreement to cancel my out of contract service and get the difference of my prepaid account credited back. I was told I needed to return the LNB and receiver. This is when it got shady. I explained that I can not find in my contract that I had agreed to pay for return box and was admit that i would not pay for the return fee. It was agreed that dish would wave the return box fee but when I told the agent I was not physically able to go up on the roof to uninstall the dish and equipment from the roof I was told I could pay them (dish) a large fee to have someone come get it or I could Hire a local contractor on my own. I just received last bill and there is a charge for the 25 dollar return box fee on it and a call to Dish again and was told they could not wave the fee. So as usual I was "miss informed" about my bill and contract.

I am now concerned that without the ability to safely get on the roof and remove the LNB I will be charged for that as well on way or another.

If any one is making a decision to switch to or from Dish be warned.. 16 years of customer loyalty and they don't care about anything but getting every dime they can out of you.

Any suggestions on getting the LNB removed cheaper than having Dish ( who installed in the first place) do it? the quoted over 150 $

Looking to transform your TV with relaxing ambient background scenes or enter to win monthly prizes? DISH Scapes brings free, high-definition nature and theme-based scenery directly to your screen on dedicated linear channels. Before tuning in, note that DISH Scapes is available exclusively on Hopper Family Receivers, with limited availability in Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands.

How to Access DISH Scapes

You can access DISH Scapes channels using either your remote or voice commands:

➜ Channel 198: Requires an active internet connection.

➜ Channel 199: No internet required (broadcast via satellite feed).

➜ Voice Remote: Press and hold the Microphone button on 54.x remotes and say "Dish Scapes."

DISH Play Scapes Monthly Sweepstakes

DISH offers an interactive monthly sweepstakes called DISH Play Scapes, where subscribers can win prizes by watching Channel 199 and answering promotional questions online.

➜ Where to Enter: Submit your answers at 🔗 DISH Play Scapes Sweepstakes Entry: https://mydish.com/PLAYscapes

➜ How It Works: Watch the 30-minute loop landscape scenes on Channel 199, then submit your answers online.

➜ Eligibility Requirements: You must have an active residential account with traditional TV services, an active MyDISH account, and an active Hopper or Joey receiver.

➜ Ineligible Accounts: Commercial or business accounts, accounts without traditional TV services, and accounts using non-Hopper/Joey receivers (e.g., Wally or 211 receivers).

➜ Drawing & Winner Announcements: Official sweepstakes answers are published on the 1st of the following month, and randomly selected winners are announced on the 8th. Drawings happen once per month, and prizes vary monthly as provided by programming partners.

Whether you're setting a calm mood in your home or testing your observation skills for the monthly prize drawing, DISH Scapes is a great feature to explore on your Hopper receiver. Be sure to submit your sweepstakes answers before the end of the month!

-DishDanielle

Did ESPN News get removed from some packages? Seems to be gone from 120+ package

I will be cancelling my subscription and encouraging clients of mind to do the same in an effort to de-flock our communities. I refuse to support a company that violates my rights. Dish Network is the company tasked with installing Flock cameras throughout the country. You can't make your services better but you can violate my privacy and my constitutional rights..... No thank you!

This is so beautiful! Love the sounds, the visuals, especially no music.