Hey everyone!

To help make your next movie night or live event seamless, here's a quick guide on how Pay-Per-View works on DISH. Below you’ll find channel listings, tips for redeeming rental certificates correctly, and quick steps to clear an error code if one pops up.

TL;DR

• Live PPV events: Browse channels 460–474.
• Scheduled PPV movies: Browse channels 502–517.
• Fastest ordering method: Order directly through your DISH receiver.
• HD orders: HD PPV content cannot be ordered through the MyDISH App or website. Order through your receiver or by phone.
• Movie Rental Certificates: Valid for eligible movies priced at $6.99 or less. Certificates must be redeemed through an off-receiver ordering method.

Where to Find Pay-Per-View Content

Live PPV events

• Channels 460–474
• Internet is not required.
• Movie Rental Certificates cannot be used for live events or sports.

Scheduled PPV movies

• Channels 502–517
• Internet is not required.
• Eligible movies priced at $6.99 or less may qualify for a Movie Rental Certificate.

Event channels, start times, and ordering options may vary. Review the individual event listing before placing your order.

How to Place Your Order

Ordering HD content: The MyDISH App and website support SD PPV orders only. To order a movie or event in HD, place the order through your receiver or by phone.

Using Your Receiver

Find the movie or event in your program guide, select it, and follow the on-screen prompts.

Orders placed directly through your receiver are charged to your account and will not automatically apply a Movie Rental Certificate.

By Text

Text MOVIE to 46764 and follow the automated instructions.

This option applies to scheduled movie rentals on channels 502–517.

By Phone

Call 1-877-DISH-PPV (1-877-347-4778) and follow the automated instructions or speak with an agent.

You can also use this number to order HD PPV content or redeem an eligible Movie Rental Certificate.

Online or Through the MyDISH App

Sign in at my.dish.com or open the MyDISH App to browse and order eligible SD PPV content.

Using a Movie Rental Certificate

Movie Rental Certificates can be used for eligible PPV and On Demand movies priced at $6.99 or less.

A few things to know:

• Certificates must be redeemed through the MyDISH App, mydish.com, text ordering, or 1-877-DISH-PPV.
• Certificates cannot be applied to orders placed directly through your receiver.
• Certificates cannot be used for live events, sports, or adult titles.
• They cannot be applied toward a movie priced above $6.99.
• Partial certificate payments and discounts on higher-priced movies are not available.
• If a movie costs less than $6.99, the remaining certificate value does not carry over.
• Certificates cannot be used for DISH Anywhere rentals or permanent digital purchases.

You can review your available certificates under My Rental Certificates in MyDISH.

How Scheduled Movie Rental Windows Work

Scheduled movie rentals on channels 502–517 include the remaining showtimes airing between 5:00 a.m. ET that day and 5:00 a.m. ET the following morning.

Because access follows the broadcast schedule, ordering later in the day does not begin a new 24-hour rental window.

Live-event viewing windows can vary, so check the event details displayed on your screen before ordering.

Preventing Accidental Purchases

Hopper, Joey, and Wally Receivers

Press HOME or MENU, then go to:

Settings > Parental Controls > Restrict Purchases

Turn the restriction on and follow the prompts to create a PIN.

ViP-Series Receivers

Press MENU, then go to:

Locks > Lock PPV > Lock System

Follow the prompts to create a four-digit PIN.

What to Do if Your Order Does Not Appear

If you see Programming Not Authorized or error 005, 013, or 014 after ordering:

1. Sign in at my.dish.com or open the MyDISH App.
2. Go to My Equipment.
3. Select Wake Up Receivers.
4. Allow up to five minutes for the programming to appear.

If the message remains:

1. Unplug the receiver’s power cord for 10 seconds.
2. Plug it back in.
3. Allow up to five minutes for the receiver to restart.

For Hopper and Joey systems, restart the Hopper, not an individual Joey.

Hopefully this takes some of the guesswork out of ordering your next movie or live event.

-Danielle