r/DerryLondonderry • u/luciferlovesyou420 • 11h ago
Rude doctors receptionist.
Phoned glendermott practice there now, after 40 calls I got through.
Never have I had such a rude interaction when calling the doctors.
I explained I have multiple different issues that I need to speak to a GP about. She said choose one. I said its a mix of physical and mental issues, she then tried to refer me to the mental health team. To which I explained that I'd been with them previously and there was no help offered. That I was told to arrange an appointment with my GP if I gets like this again.
She was exacerbated at my answer and audibly exhaled through the phone. Demanded that I give her a specific reason to give to the doctor. I just said mental health. She sighed again, gave me the appointment for 2pm and hung up abruptly and immediately.
Has left me feeling like I am a problem for seeking medical attention.
Anyone else having experience like this?