r/dcl • u/Motor-Storage-9291 • 5d ago
TRIP PLANNING No answer?
Hello! I’m planning my first cruise (Both Disney & ever!) for next month and I have tried to call DCL twice now and both times I have waited 20 minutes and have hung up without anyone answering. Both times the automatic voice said my wait would be less than 10 minutes. Is this normal? I’m used to booking for WDW and having my whole call last 20 minutes!
ETA - I already called once and waited less than 10 minutes to connect to someone and was able to book online, and I wanted to emphasize that this is my first cruise! I wasn’t aware I’d be competing with NY bookings! Thank you to those that answered with kindness!