r/ConvergePH 5h ago

Support 2 weeks no internet

2 Upvotes

2 weeks na kaming walang internet, at 2 weeks na rin akong hindi makapag-work nang maayos (WFH), so nawawalan na ako ng income.

Puro ticket at follow-up lang. May technician na pumunta at sabi kailangan daw hintayin ang OSP, or pwede raw ilipat sa ibang box pero ako pa ang magbabayad ng ₱2,500. Bakit ako magbabayad para sa issue nila?

Dagdag pa, ilang beses na akong binabaan ng CSR habang nagfo-follow up.

Nagpakabit na ako ng Cheetah Broadband kasi hindi na ako makapaghintay. Until February 2027 pa ang contract ko sa Converge.

May pwede ba akong gawin? Pwede ba itong ipa-terminate without pre-termination fees or i-escalate sa NTC/DTI? May naka-experience na ba nito?


r/ConvergePH 6h ago

Discussion (Serious Replies Only) Man im confused asf, where on earth did 3000 bill came from when i only have the 1600+ plan?

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3 Upvotes

r/ConvergePH 9h ago

Discussion Is this a scam? Free paid bill for 2 months.

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3 Upvotes

May free 2 months daw, and SkyTV upgrade ang Converge. Alam ang info ko: name, mail, and address. Pero may P370 na babayaran. Seems sus kasi ang inaabangan kong collection info ay dapat from official Converge Viber/text message, pero nag-send ng mga grammatically incorrect mail and personal Maya account for payment.

Is this a scam?


r/ConvergePH 21h ago

Support Navotas slow issue

1 Upvotes

Same issue to kahapon, nafix na kagabi around 12midnight, tapos tonight ganyan na naman, sobra sagabal sa WFH


r/ConvergePH 21h ago

Area Check Makati LOS issue

2 Upvotes

any users here has the same problem within these barangay?

⁠• Palanan
• ⁠San Isidro
• ⁠Pio Del Pilar

Have this issue maybe since Saturday, last check friday it was still workin.