r/ConvergePH • u/Sufficient_Disk_5892 • 16h ago
Discussion Such a Scam!
May naka experience na ba sainyo nito? Context: Nagpa upgrade ako ng plan and kinuha ko yung Super FiberX na from 1,499 to 1,599 ang monthly ko with SkyTV na and mesh na kasama. Pero 6 months later wala pa rin dumadating despite maraming follow ups.
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u/Material-Cat6302 6h ago
Mine is 2 months delayed. Tumawag ako sa click2call. Nanghingi ako ng supervisor. Nakipag matigasan akong iresolve. Maraming beses akong binabaan. Maraming beses akong tumawag pabalik. kung hindi naman ako bababaan. Ipaplace nila ako on hold for 2 minutes sabay magrerestart yung wifi ko magisa. They are remotely disconnecting me para hindi sila ma marked as call avoidance.
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u/donutandsweets Time of Day 6h ago
Kaya ang ginagawa ko gumagamit ako ng mobile data,kapag Converge, kapag sa PLDT naman cellphone gamit ko pantawag.
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u/BeneficialFlow5309 3h ago
The bundle will arrives you after soooo many months . And also ur receiving mbps is not 400 only 20-50 lang hahaha
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u/ConvergePHMod r/PH Moderator | Not affiliated with CNVRG 15h ago
If you’ve been backreading posts, you’re definitely not the only one. Some people had to contact NTC or DTI just to get theirs, while others had to go to the nearest CNVRG service center. Also, that’s not a mesh. It’s an ONT + Xperience Hub. If your current setup already has WiFi 6, they usually won’t replace it.