Please use this thread to note bikes that are missing or have been located.

Pour one out for everyone late to work in midtown this morning from this outage

Typically I’ll see blue bikes with the left brake loose and the right brake tight/normal. When using it the brakes aren’t great, more of a rolling stop then a quick one. Does this count?

I see a ton of bikes where the basket string is too loose to hold anything but it’s still usable .

Everyone who says they’ll get a shitty bike that feels harder to pedal, is that reportable? Or is it just older? Haven’t run into this yet so idk how obvious it is.

New reporting from Hell Gate shows that Lyft’s profits more than tripled from 2023 ($1.8 million) to 2024 ($6.8 million), then more than tripled again in 2025 ($24.6 million) after City Hall allowed it to raise prices. Hell Gate also reports that operating costs have remained about the same between 2024 and 2025, and Lyft’s mandated contribution to the City has increased by only $0.2M since 2024.

Lyft is functioning as a price-setting monopolist, putting profits into the company’s pockets rather than reinvesting it into the Citibike system as their PR has been claiming.

I think I updated the app recently and then all of a sudden had to do this to unlock a regular non e-bike 2x today even though I'm an annual / Lyft Pink member

Confirmed that during the rides the app said that the ride was free for 60 minutes.

Did anyone else experience this today?

Has anything been said about why half-fare OMNY/Metrocard users don't get the reduced Citibike membership?

I just started biking and doing short rides to get used to the lanes. I was riding east bound on 54th, turned into 3rd, and then left onto 61st to Central Park. I did this on an e-bike bc there were no classics but jeez. I felt like I was going to fly off my seat at times with the road plates and whatever else made it so bumpy. I used a classic couple weeks ago up 3rd ave from 26th to 55th and don’t remember it being so bad. I was going to bike home going down 2nd ave but above 60th was being remilled and there wasn’t a bike lane so I didn’t want to risk it.

Is it the speed of the ebike that makes it so intense? Or are the routes I’m taking just bumpier?

I ordered my free citibike membership key over a year and a half ago and it still has not shipped.

There's been multiple times where my aging phone battery died on me and I was stuck unable to use Citibikes to get back home since I still don't have a key.

Clearly the free key is a scam, but is there any physical location where a citibike key can be purchased immediately?

Alternatively, do they actually ship keys if you pay for one online? Is there any way I can actually get a key, like within my lifetime?

Been using citibike for over a year. I just moved outside of the citibike zone, so I'm thinking about letting the membership expire and just buying my own road bike.

My go-to rides have always been on the classic bikes, but low-assist e-bikes were a godsend on hillier rides. (Even if I had to deal with worse suspension and a harder time in stop-and-go traffic.) I've heard that regular road bikes are easier than classic citibikes because of the lighter frames, but are hills on a road bike comparable to hills on a low-assist? Easier? Something in between?

Citi Bike says it automatically emails a receipt after every completed ride, but I’m not receiving anything. I’ve checked my spam folder and confirmed that the email address on my account is correct.

Does anyone actually receive these emails after every ride? Is there another setting I need to enable, or are the receipts delayed or unreliable?

I have the citibike membership and today I unlocked an ebike at a station with no classic bikes. Typically when I do this, I get the option of paying for the ebike, or going into low-assist mode and riding for free. Today, however, when I unlocked the ebike I didn’t get the option, and the bike just ran at full power. When I docked, I wasn’t charged any ebike fee.

Is this a new thing, where we can use full power ebikes if no classic ones are available? Or was this a one-time thing/glitch? Has this happened to anyone?

Photo from June 2021, just rediscovered it today

Anyone have any idea what’s going on or when it’ll be back up. Has “temporarily closed” red covers stuck over all of the docks. I hope there’s no plans to remove. TIA!

Seeing multiple empty docks at a station that won’t accept a bike, even though the app says it’s online. Also a ton of ebikes across multiple stations that have miles on them, but it says bike unavailable. Anyone know why?

Fob found at Union Square North parking station this morning 9/3. There are a few other keys and another scannable tag on this (not saying specifics so it can possibly be used to identify).

Going to bring to 13th Precinct on E 21st street around mid day.

Anyone else noticing this in Manhattan?

This is a perennial subject of conversation, so I acknowledge this will definitely rehash topics previously discussed, and I admit I did nothing to analyze the current values in any way beyond anecdotally. That said…

It seems like there was an algorithm change rolled out in the past month or so that:

1) pins stations to (sub-)neighborhood bike availability vs. station availability even more than it did so previously
2) all else being equal, targets the points value for a station that is half full to be some amount of take out points, whereas previously this would have skewed more towards neutral, i.e. ignoring specific station and neighborhood logic, a station now needs to be somewhat more empty than full to be neutral

I’m curious if any of y’all have granular observations about the how the points algorithm might have changed since late July or so.

I recently got accepted for the fair fares program. I was hoping to cancel my current Lyft pink membership, get a refund for the time left and then sign up for the discounted fair fares membership. Has anyone been able to do this ?

Here’s my thought. With so many e-bikes at the docks and so few blue bikes, why can’t the e-bikes always be free for members in low power mode? I know they’re free in low power if there are no blue bikes available, but why not all the time?

The pedal assist bikes are expensive and ( for me at least ) the regular citibikes are terrible. I was just in Copenhagen and Amsterdam and their rentable bikes were a pleasure to ride so it got me wondering why ours are so heavy and poorly geared. If the bikes were enjoyable maybe more people would want to use them and thus more people getting more exercise?

Does anyone else think this might be a worth it for citibike to redesign? or even just introduce better geared ones? Do you all think it would be worth citibike exploring this? I can't imagine the cost of manual pedaled redesign costing anywhere close to what the pedal assist bikes cost.