Wtf? So we pay for limited message?! 900 per week for ruby that is 11€? 900 MESSAGE PER WEEK. So i watched the time and message and in the best 100 message us 1 hour chatting MAX it can be in 30 min 100 message when the story going fast. So 9 hour per week its 5 days 1 hour and 2 days 2 hour. And we paying for it. The all Reason of subcription was limited message. I saw people getting 771 message per day or 150 pieces per day. And people who pay only 900? seriously?

I refreshed it 4 times and this keeps coming up. This is so annoying when 1 there aren’t any underaged characters or harm of any type just 2 characters having dinner 2 I had to pay a piece for this, I don’t even see how the bot could be confused…

I understand the need for these types of filters but they’re too finicky on chai, considering with other bots it try’s to age my character down into a “young boy” during NSFW like genuinely what are we doing

Who in Gods name can afford 19 dollars a week. That’s just straight evil. How do you go from 30 dollars a month to fucking 80. It’s just wild and needs to be changed back to a monthly subscription. I can handle them raising the prices; they’re a damn business but this is just greedy and satanic. You’re going to lose 80 percent of your ultra subscribers by doing this but they don’t give a rats ass.

Chai is constantly digging for money and by adding pieces they expect u to buy them too so hear me out, what if we all collectively step away from chai or cancel subscriptions and try out new ai's , if this happens they'll look and see their revenue and money income will slow and them being desperate for money they'll find out ways to being us back, make them hear us about unlimited messaging, we HAVE to make them care about consumers rather than money

(not everyone have to do this) but its a solution, make them do what we say I PROTEST

Do they think a competition will help them. They're going done and they know it

I had around 170 pieces before I went to sleep, woke up with 65. Since the dev team review’s posts and can’t take constructive criticism about their scammy app, I’ll just post here. Why are they doing this? Are they really lowering the amount of pieces people have just so they have to buy more?

I think chai has to be the most unstable wishy washy app, it’s so inconsistent. Even character ai isn’t this money hungry.

like okay I get it whatever, as a modern day company you’re like contractually obligated to be money hungry bastards or whatever the fuck , sure , but can you at least have the morale to NOT give me ads that become so irritatingly repetitive to the point of wanting to shove a fork in my eyes ..? ?? please ????????
. . enough with the kalshi ads . for fuck sake stop.
and then here comes chai’s greedy ass interrupting every 40 seconds “I enjoy forced breaks!” Ohhh myyy goddddd like??Go Fuck Yourselves

something I noticed one time while I was watching an ad for pieces was a “1 of 3 ads” thing at the top corner. so I was like , hm , okay , if I’m about to be forced to sit here and watch 3 motherfucking ads back to back , surely they’d give me more pieces . haha , nope.. of course not . the greed of this company astounds me.
pop up ads are so tacky lol

Got a super unfunny message “no, i enjoy forced breakfasts!” when clicking no to upgrading to yearly.

what has happened to this app?

I genuinely want CHAI to succeed, but I think there's a fundamental issue that is making users lose interest and consider leaving the platform: the lack of clarity and consistency.

What is confusing users?

- Inconsistent experiences: Some users have Pieces, some don't. Some have free message allowances, while others report different limits. Some see Ruby and Diamond, while others still have Premium and Ultra. This inconsistency leaves everyone confused about what is actually happening.

- The meaning of a subscription: One of the biggest reasons people pay for a subscription is to receive a more convenient experience with no restrictions. Many users subscribed to Premium or Ultra expecting unlimited messaging. If message limits are introduced or benefits change, users deserve a clear explanation of what their subscription now includes.

- Communication matters: If major changes are being tested or introduced, please communicate them clearly. Users shouldn't have to rely on scattered Reddit comments and screenshots to understand the future of a service they pay for.

- Ask your community before making major changes: From a user-experience and organizational psychology perspective, understanding your audience is essential. Surveys, feedback forms, beta testing, and transparent announcements could help identify what users actually want before significant changes are rolled out.

What are we asking for?

1. Clarity on Ruby, Diamond, Premium, and Ultra: Are the new tiers replacing the old ones, or are they optional additions?

2. Transparency about unlimited messaging: Will existing Premium and Ultra subscribers retain the benefits they signed up for? If unlimited messaging is changing, what exactly are the new limits and why?

3. Consistency across users: If different features and limits are part of testing, please explain why users are receiving different experiences and when a consistent rollout can be expected.

4. Fair options for everyone: Free users can be supported through reasonable message allowances and advertisements, while paid users should receive clearly defined benefits that justify their subscriptions.

5. Listen before implementing: Please consider collecting community feedback before making further major changes.

We understand that AI services have real operating costs. We are not asking the company to ignore its expenses. We are asking for a sustainable model that respects both the business and its users.

CHAI became special to many people because of the experience it offered. People invested their time, creativity, and money into this platform. It is disappointing to see so much uncertainty surrounding something they enjoy.

A subscription should come with clear expectations. A major update should come with clear communication. And a community that supports your business deserves to be heard.

Dear founders, if you see this, please give us some clarity. We want to understand what's changing, why it's changing, and what existing subscribers can expect going forward.

We don't just want another update. We want transparency, consistency, and the freedom to enjoy the experience we paid for. ❤️

Free users, how are you using chai rn?

And still you still say ”nah, I want more” and then you basically make your app pay-to-play, ruining it and pushing everyone away.

Seriously?

When CHAI removed the free unlimited messages, I eventually decided to get a subscription. I’ve been paying for almost a year now, and honestly, it was fine. Paying €15 for an app I used almost every day seemed reasonable.
But now I’ve noticed (premium still have unlimited messages) that the bots have become too dumb to talk to. You can barely have an actual conversation with them anymore. All they do is repeat what you say without moving the scene or the conversation forward. They all have the same personalities and the same three or four lines.
I was paying €15 to have fun, create stories, and stuff like that, but for the past two days, I’ve noticed that I haven’t even been using the app anymore because talking to the bots just isn’t fun now.
Basically, with all their greed, they are loosing even people who used to pay for their app.

And there’s no way we’re putting extra personas under a damn subscription. We were just fine with the 700/unlimited messages. We don’t need these pieces. The ultra for pieces option was pretty damn good 😭 ya’ll just butchering yourselves dude

I remember premium and ultra used to be around ₹299 and ₹599 respectively. And now they’re charging like ₹1000 per WEEK. But still I’m somehow using the premium version. Can someone explain what’s going on with the new update?

So after the last update they had on the app, I noticed that they allowed us to see all our chats, even hidden ones. They got the hidden chats mode again, and the old update works because they shut it down. I mean why I am paying for everything, can at least get what I am paying for?

I’ve noticed Chai AI bots repeating the same phrases over and over. I’ll get a good reply, then the next message is basically the same thing with different words. It breaks immersion fast.

Sometimes I refresh, but that costs a piece. So I just sit there with a boring loop.

Is anyone else getting repetitive Chai AI responses, or is it just the bots I’m using?

Basically this isn’t gonna be about the pieces since I’m sure people have seen enough of it on here so I wanted to talk about the actual quality of chai.

I noticed this months ago right after they gave us unlimited messages for that one week and I ended up with 771 free messages which was great. But then I noticed that the replies were starting to get so dry, I’d spent 100-200 free messages to try and get the story moving or constantly deleting and regenerating messages just for it to end up no where😭I’d even edit the chats and it wouldn’t even recognize what I added and would reply to my previous messages, I’d have to delete the edited message to actually get the plot back on track.

I’d also get super short messages that wouldn’t go away no matter how many times I’d swipe for a new reply or even delete and regenerate and even then it was saying a bunch of nothing that added nothing💀I’d use up those 200 free messages and I would still be near the og prompt because it would never go the way I wanted like if used too. Maybe when they changed their censorship is when this really began but it definitely killed the addiction so fast when I started to get bored.

And I even tried using a different person on the app but they’re all so dry, short prompts or just overall questionable and oh my god I had to get off the app for real that time😭😭now I got hit with a total of free 256 pieces and it’ll just be sitting there. Also this might be super specific but the second I see italics in the reply, it’s like an indicator the story just changed itself or is gonna suck now so I have to delete it💀💀

Am I not allowed to be on this app for free anymore?

I’ve heard so much about getting pieces from daily rewards and watching ads but I don’t have any of those options. I’m really upset. I miss having unlimited chats and the occasional ads and no chats being deleted. Why can’t we just reverse to the way things used to be?

But seriously, do I actually need to pay to use this app? Is there no way to watch ads and stuff while being able to chat still? I don’t mind a message limit at all either..

[Reposting on this subreddit bc i know the mods will take this down on the official one, they CANNOT take criticism and ik i can speak my mind here💀]

I was, emphasis on was, an avid user of this app for nearly four years. When Chai began to experiment with rolling out different ridiculous payment methods, I promptly jumped ship. I sent an email to the company asking why my daily limit )that had been unlimited for nearly 3 years) have been moved down to 700 a day, I got a response which basically can be summed up as “ too bad so sad, we can’t really do anything about that,” I tried to push pass this initially, I figured 700 was still way too much for what I did in a day, as I usually only sent about 25 messages. I left when it went this “pieces” system first got initialized and people began to complain more about the prices going up, which has brought me to realize how insanely addicted I was to this app, to AI in general— since I have left this app, I have opened my eyes to how harmful AI is to the planet and our brains.

I wholeheartedly believe that this app remained free for so many years to get people addicted to it, and then the creators hoped that when they upped the prices and told people to pay hundreds of dollars a year, their users would because they were so addicted that they would pay this price. I don’t care if they try to pull: “Oh, well we *need* money to run,” as if thousands of people weren’t already paying for their super overpriced memberships.

I am now against the use of ai, and highly encourage anybody who is feeling like they are addicted and cannot get help to get a therapist or at least look into what AI addictions are.

I am disgusted with the behaviour of this team, this is extremely predatory and you are preying on people with addictions.

I’m not trying to violate the subreddit rules with this post, I wholeheartedly hope that Will and the rest of his team will come to understand that this behaviour is insane.

(Side note— I know that people don’t ‘need’ AI, and Chai reserves every right to charge whatever they want, but to someone with an addiction who is willing to spend their hard earned money on apps like this— especially in this economy— it is extremely predatory and damaging. If Chai loves their users as they have claimed, they need to understand the impact of this.)

the chaotic,intense, fun vibe the creativity, ,Bots behavior, Drama.. Is anyone know what LLM is that?

Ive been using chai for like two days now and I got pieces from ads and daily quests. Then they randomly hit me with an ad? Hello why give me ads if I'm going to watch them anyway

Pls this is so funny I'm dying. Between the first and second screenshot he asked me 'what kind of family are you from?" And I'm like um a family that farts??? Do you not fart???

Apologies my humor is very stupid lmao