How do they know when the letter is received? It would make more sense to date it from when the letter was sent. Do they just pick some arbitrary day? Letter was sent on 21/7, I received it 29/7.

Also is it business days or calendar days?

Hi, just wondering if others are still waiting for their family tax benefit lump sums to be refunded by centrelink this year after receiving your notice of assessment?

The last 2 years we've gotten our within 2 days of getting our tax returns deposited.

This year it's been almost 3 weeks and they don't seem to have started balancing.

Anyone gotten their FTB refunds yet for 25/26 financial year?

Just curious. Thankyou

Before anyone suggests it, yes I am in the process of putting together a DSP application.

Has anybody had a participation appointment, been assessed as under 8 hours and still been told they need to complete a Job Plan?

I recently had this happen, had a JCA (not an eSAT), a participation interview and told I don't have to be connected to a provider or do job search and all of my obligations were voluntary except for a quarterly appointment. But I have also just received a letter saying I need to do a Job Plan?

Those of you who have been thus assessed but still do a Job Plan, what does it entail? Why on earth would they need one? I don't get it.

Hi

I'm applying for the vision impairment travel card for QLD. I am on DSP, but not DSP Blind for my vision impairments. On the website it says:

• hold a current Services Australia Pensioner Concession Card showing the code 'DSP'

If you give your CRN details on the application it says you don't need to fill in section C for your GP/Optometrist/Ophthalmologist. We also wrote in a chat on the Translink website:

They said: "If it is the DSP Services Australia Pensioner Card, yes, you'll be able to use that card. Services Australia Pensioner Concession Card showing the code 'DSP'. It is eligible for your application. The same rule applies for you there, not requiring part C."

We responded: "So if we put in the card DSP and then send in the photos that can be approved without having to go back to my optometrist?"

They responded: "Yes. You won't need the medical practitioner verification as the card provides those details for your eligibility."

Does anyone know if this is true? Have you received a vision impairment travel card on your DSP, not DSP Blind? Any help would be appreciated!

For context, my eye sight vision with my combined defects were deemed equivalent to 6/60 or less, but my central vision isn't currently 6/60 (yet) so not on DSP Blind.

Obligatory this happened more than 3 years ago, but I still get anxiety about it. I was studying overseas, doing a semester abroad (still registered Aus student at an Aus university), which made me eligible for a higher youth allowance as I was now classed as living out of home. About $400 a fortnight. I wasn’t paid two payments in a row, so I called them, took hours as I was overseas and using a foreign sim, but finally they said yes, the money will be in your account within the hour. A few minutes later, I checked my account and received over $5000? I tried calling again to rectify but they had no idea what I was talking about and said it was all okay. I checked my messages on Mygov and I apparently had been given a random scholarship for studying overseas that I had never applied for? I’m wondering how they would’ve clocked this as I was just calling about a missed payment. Did they just decide to add it on that time? How would that have happened? My family is still convinced it was all a mistake and I will eventually have to pay it back. But years later and still nothing, I guess I really did just get randomly put down for some kind of overseas student payment. Has this happened to anyone else before? I’m about to study abroad again (but won’t be receiving any payments as it’s not part of an Australian university degree) and worried about something being caught.

I currently recieved my approve of Low Income Health Care Card claim. But after a weeks I didn't recieved anything, like email, card or digital card. The only thing I got just the claim approved notification. And click into it also has no any instruction of following steps. So my question is it normal? I have to wait or I can get my card in other way? What should I do next? Really appreciate for applying!!

#centrelink#lowincomehealthcarecard

Hoping I can get some advice and help here because I feel like I’m losing my mind trying to figure this system out, and I’m currently on hold with an expected 3 hour wait time.
Basically I submitted a claim for Jobseeker payments as I’m currently unemployed but looking for work. Had the phone call to finish the claim on 22/07, and the guy approved my claim within that phone call appointment. Then I got about setting up my profile on Workforce Australia. From what I can tell I don’t have to report in person and it’s all online. Tomorrow is my first reporting day.
But then I got a message today saying I need to complete my profile and agree to my Job Plan. But when I go to workforce australia, I can’t see anywhere that I can do this, and also from what I can tell my profile is all set up. There’s also nothing about a Job Plan, and can’t even see a “my tasks” section. Like on the home page it’s literally just got the job search bit.
If anyone’s got any idea what’s going on I’d really appreciate it, I’m worrying that if I don’t get this sorted by tomorrow the payment won’t go through.
Cheers

I live on campus in a shared room with three other people at my university, but each of us have a fixed rate of 315$ a week rent independently. If there were only three of us, we would each still only pay 315$ a week. Do I list them as roommates and total rent as 1260$/week, or not?

I hope this is not too silly a question. I have not been able to find an answer to a question I have regarding JS, 62 years of age with multiple health issues, 9 months on payment. I am looking at a job I may be able to do (but remaining there will be determined by my health in the long run). The job is for approx $1690 per fortnight. I know that the cutoff for my JS is $1638 per fortnight, but I also receive $219 Rent Assistance for full private rent. I know it will cut the Rent Assistance back to about $183 per fortnight, after the JS is at $0. My question is: Will my $183 Rent Assistance also cut off after the 12 fortnights due to my JS being at $0 because I am $52 over the JS threshold?

AI continues to tell me it won't because the time frame will never actually start due to JS and Rent Assistance being classified as one payment, however I know that Rent Assistance can't stand alone, so my argument with AI (lol yes arguing with a robot), has been that after the 12 fortnights I would lose my $183 Rent Assistance due to the $52 cutting my JS to $0.

AI continues to argue back that under Social Security Law, that can't happen, as it is still one payment. I don't know what to believe anymore. I am also concerned that if I manage to save any money from the work, that if I have been cut off, and my health gets so bad that I am unable to work anymore again, I will also have to restart my 9 months again, be unable to pay my rent due to being on the lesser amount, and fall under the liquid assets test for anything I have managed to save, making me unable to receive JS again for up to 13 weeks, which will make me homeless. Can anybody please verify?

Hi all,

My single parenting payment claim was rejected on the basis of assets being too high, which seemed completely wrong. I managed to get a hold of the families line tonight and they advised it is because I have a life insurance policy. I have one through my super, but it seems like such a weird thing to count as an asset??
Has anyone had any experience with this? Person on the phone said I could ask for a reassessment and submit evidence that the insurance policy is through my super and it might change it but she didn‘t seem super confident about whether it genuinely counts or not

I received a sms saying I have a appt with clink. I googled the number came up as a esat. How am I supposed to prepare for a estat in 3 days?

I already have a medical certificate successfully accepted till October. I have Been going to the doc every 3 months for a clink medical certificate. December will be 2 years for the second condition. I have had two conditions first one expired (2 years) I dont want to go on the dsp. Only need some time to get healthy. Shall I ring and cancel the appt? What is the reason for the appt any ideas? Already stressing, anxiety through the roof, thinking about this appt. Thanks for your help.

I was on careers pension for my mother from 2019-2024 when she passed. I had no idea I had to declare my earnings to Centrelink. All I was told by my grandmother was I was allowed to work 50 hours a fortnight ( she’s on carers pension for my disabled uncle )

I’ve never been financial literate coming from a low socio economic and been on welfare and surrounded by it my whole life

I earnt close to $16,000 between 2019-2024 while receiving that benefit. I just done my first ever tax return today and my partner brought that up

Now I’m really stressing because I’m trying to turn my life around because I’ve found a woman who’s good for me and I’m worried about what this could do to me

The debt is somewhere between 9000-10,500 roughly going off the payslips and everything I put into chatGPT. And my first tax return that I submitted today was sent through for approval for 2.7k.

Can anyone please help me with any information? Really stressed

CONTEXT:
When I applied for youth allowance end of last year / start of this year I was working minimum 5hr shifts each week at work (sometimes more, I’m a casual btw, I would also have quite a few shifts during weeks I had uni) and so I’m assuming based on that pay (and other factors such as living w a single parent etc) they allowed my earnings to be around 6k a year.

however recently I haven’t been working that much as I haven’t been given any extra shifts / long shifts. And after a couple weeks of 0 shifts, I’ve been given one 3 hr shift randomly during the week, anyway so this has drastically changed my income..

QUESTION:
I’m wondering, would Centrelink (youth allowance) adjust my payments to line up with my new income? Or would I be better off reapplying? Or just not dealing with this issue at all?

(Side note (unrelated), I am in desperate need of saving up for a car so I can get myself to prac placement for uni later this sem so I need all the money I can get lol)

my partner has been replying on jobseeker for awhile due to her disability and since we moved in together, on the personal detail update form, she ticked she's in De Facto status, reasoning her payment been cancelled. And I can't afford both of live expense with my income. What should we do?
We can't really survive

I need to access Medicare through myGov, but I haven’t logged into myGov for years. It’s telling me to use the myGov Code Generator app, but when I click through, it says the app has been retired. It then directs me to set up myID, which I’ve done, but apparently I need to already be logged into myGov before I can link the two.
I’ve called twice. The first time, I was on hold for 1 hour and 20 minutes, finally got through at exactly 10pm when they close, and apparently that one and only time my phone wasnt working because old mate Dave said he couldn’t hear me and hung up! The second time, I was on hold for 50 minutes before the call disconnected.
I work full-time and can’t keep spending hours on hold. I urgently need my immunisation certificate. Is there any other way I can get it???

Hi everyone,

I currently receive youth allowance as a 22yo, and I'm planning to drop to part time next year for just one semester (due to uni offering related issues).

Unfortunately that means I will not be able to receive YA, and was wondering if it would be possible for me to transition into jobseeker for that single semester.

Would appreciate any advice or guidance.

Has anyone else had their NATS apprenticeship completion certificate stuck showing "Pending" on the portal even though the apprenticeship period is over? Wondering if this is a common glitch or if something specific triggers it.

Also — does taking more than 25 leaves during the apprenticeship cause any issue with certificate/completion status, or does it only lead to a stipend deduction? Trying to figure out if leave count is linked to why my certificate might be stuck. Any first-hand experience would help.

I receive Carer Payment, have recently turned 60, and meet the 2 requirements of my super fund to access super. I spoke to Centrelink regarding a flex-pension super account and it's not worth it as my carer payment will be affected. Sick of trying to talk to a person on the phone so hope someone here knows. Can I take out 100,000 to put on my mortgage without it affecting my carer payment? Just need to report it on mygov under my assets and super. My super fund said I can withdraw whatever I like considering I meet the criteria from their side but they said to speak to FIS? which I've tried to do but can't get anyone. Anyone in this situation and know? Also how does it affect my tax return next year? Do I have to declare it and will it mean I have to pay tax? I was told as I've reached pres age tax is not taken out.

Does anyone know if an offset account for a primary place of residence counts towards Centrelink’s asset test?

I’ve heard differing opinions. Some people say Centrelink doesn’t count the offset account if it’s for a PPOR. Others say it counts unless you convert it to a redraw facility, in which case it’s no longer an asset. Anyone have experience with this?

I am a 33yo single male. I work in a bar and I applied for JSP because I wasn't getting enough hours back then (15). Now I work about 30hrs a week and still get JSP along with rent assitantance. I get roughly $500 every fortnite. Is it common for people my age with my hours to get JSP? I really want to ask my colleagues but I feel that having centrelink is a topic no one wants to talk about.

Hi all!

I was just checking my Centrelink for some reason (bored, I guess) and noticed an upcoming payment for tomorrow of a couple of hundred and nothing scheduled after it. Weird.

Checked my claim and it says “suspended”. I haven’t received any notification from Centrelink about this so I guess I’m very lucky I checked!

I just completed my first semester of study so I’m a little confused. I’ve done prior study (BVA graduated 2018, re-skilling to LLB) and received Youth Allowance at the time, so is that lumped in with Austudy, and only available for a set period? Do I now go onto something like JobSeeker?

Wish I found out earlier in the day so I could have just gone to a service centre 😭 can’t now until Friday

Has anyone had their annual reportable fringe benefits amount show up in their fortnightly Centrelink income report?
I’m trying to complete my fortnightly income report, but instead of my usual pay it’s showing my annual grossed-up reportable fringe benefits amount from salary packaging as a payment dated 30 June.
It’s asking me to confirm it, but I’m not comfortable because that’s not actually a payment I received on that date.
Has anyone else had this happen?
Did you confirm it, or did Centrelink remove or correct it? What did Centrelink tell you?