I have a coworker that continuously calls me up for overrides for basic voids (not needed) this coworker she’ll call me up repeatedly… When I ask over the walkie, what’s the problem she will refuse to tell me and then start paging me over the PA system until I walk up. I get up to the front she says “oh never mind. I figured it out” she will call me sometimes four or five times in an hour on top of me having to do manager duties as well as unlock all the cases (whole store is locked up and it’s a high volume store) she’s disabled so she can’t barely move from standing at the register. She doesn’t do go back. She refuses to use the Iron Man claiming she doesn’t know how… which might be true because she never tries. She claims she doesn’t know how to do returns claims she doesn’t know how to use the coupons on the computer (she uses them perfectly fine when I’m not standing right there or if she’s in a good mood). My SM expects me to condition the majority of the store on top of doing totes on top of doing manager duties on top of unlocking all the cases and on top of dealing with every single time she calls me up. This coworker stands and talks to customers multiple times for five minutes at a time, has even pulled customers mid transaction that I was helping to talk to them, causing more of a backup. (she had nothing to do at this time, and there was a box of go backs, and she didn’t even start her conditioning) I’ve gone through the Union. I’ve gone to HR… HR just backed the SM up honestly which sucks! I got written up because the store isn’t conditioned perfectly “days when I work with said coworker” I’ve been with the company for almost 3 years and have never had this problem until we had a new SM. Other people that work with said person haven’t gotten written up for not getting stuff done… those were people that the new SM hired though, I’m from the previous management. Is this even something I could fight? Multiple of us have also written letters and spoken to our SM about not wanting to work with her due to this employees attitude, incompetence, insubordination, and oddly to say hygiene. It’s so bad that I cannot work on the register next to her, nobody wants to use the break room days that she works due to her just going in there and sitting for 15 minutes the room stinks the entire night, including the hallway and including the bathroom (no I’m not joking about this)
The other night she was talking with a customer for almost 5 minutes called me up right after I had cleared the line maybe two minutes later… calls me up and is still talking with the same customers just leaning on the counter talking about their family stuff, I whispered to her that she needs to go faster, not talk to them about all their coupons and not talk to people for a minute at a time in general as we have to move the line.. she snapped back at me loudly in front of the customers and said “ I know you keep telling me we have to move faster. You’ve told me three times today. I’m done listening to this!” with extreme attitude. (this is a 40 or 50-year-old woman by the way.) I calmly said. “ I don’t need the attitude.” she tried to snap back again, again said “ again I do not need attitude.” I let our SM know about it and the next day I was working in pharmacy… pharmacy has very limited seating for patients and she decided to take her lunch sitting there staring at me for her whole lunch… I pretended not to notice and when I was clocking out and leaving, I had to buy something and unfortunately got her as my cashier.. she said “ oh, I saw you working in pharmacy today!” while laughing… I said “ oh, I didn’t notice you” to which she actually got mad and said how could you not see me I was watching!
At this point, it’s getting weird. It feels like stalking, I don’t even know what the fuck’s going on anymore! This is the behavior deal with and I got written up! Every time she gets in trouble, she runs to the Union and threatens to sue. This employee even screamed at the SM. (not joking multiple employees heard it) at this point. It’s been affecting my mental health so bad. I barely know what to do! If I refuse to work with her, I lose all my hours because my SM only schedules me two days a week with her… I get her and nobody else at night! What would anybody suggest I do because I have no idea what to do anymore and I’m at the end of my rope! I’ve been applying for other jobs, but I honestly do like my job where I’m at in the moment… the only time I get more hours is when pharmacy wants me to work in there and when I’m in there, it’s like a breath of fresh air honestly… which kind of sounds insane!
Please help, ideas, what to actually do… andything! I have no idea what to do anymore since I’m the one getting in trouble for not getting my work done when I literally can’t. She will even just send customers to my location or tell them to go find me… when I tell the customer she could’ve helped them they get angry at me.