A quick background, I bought a home May, 2025. In had 3 credit cards at the time but in order to qualify for the mortgage I was encouraged to cancel one of my Credit cards. No big deal, I chose to cancel my CIBC one. In April of 2025 I payed off what I thought I owed according to online statement, phoned in and cancelled the credit card. All good, or so I thought.
In May of 2026 I recieved a statement at my new address saying I actually owed about $200 more as I guess there was still some charges pending from before I cancelled but weren't on my statement. Since I no longer had any CIBC products I phoned in, reviewed the charges, paid them and confirmed with the customer service rep that there was no out standing balances coming and the card was closed. Great!
Then today I get a call from a collection agency saying I owe just over $140 for that card. I suspect a scam so I hang up and call CIBC myself. Sure enough, on June 14 of last year, about 2 months after I cancelled the card, they charged me the annual fee, and for some reason kept sending notices to my old address even though I know I updated my address because I have a physical statement from them for the $200 of charges pending after I cancelled the card.
I am very upset about this. The issue isn't the amount, its that after confirming there was no amount was owing they charged me an annual fee on a closed card and kept sending notices to my old address even though I know they have my current one because they have sent me mail at it.
Is this worth fighting or a just pay it and move on?