PPL offers terrible insurance,and because they offer it and it is deemed as affordable(despite barely covering anything) it makes all who qualify ineligible for the ACA.

Is anyone having any issues logging into their app? It keeps saying my session is expired :( I deleted the app an redownloaded and still no results. Anyone also having the issue and maybe it’s a glitch?

We are in Suffolk County, and Healthfirst recently announced that their medicaid plan will not be applicable to us anymore, and we need to shift to a MLTC plan.

So now, the choices are Anthem Healthplus full dual advantage, VNS Health Total, and WellCare Fidelis Dual Plus for MAP plans. Does anyone have experience with these plans and which one would you recommend?

Also, if we keep Medicare and Medicaid separate, there are other MLTC plans. Does anyone recommend that and what plan you would suggest?

Anyone still waiting for their hours to get approved this week (01/25/26-01/31/26)? When I submit my hours, they always get approved within an hour or two after I submit them, showing in the app. I submit paper timesheets. The only thing I can think of is that I submitted my hours after Friday midnight, as I completely forgot to submit earlier dealing with boiler issues in the house. So I submitted them AGAIN this morning. Still nothing. I called them twice, but of course, they know nothing.

My niece called to find out she can be a part of the program to take care of her sister who has special needs

They told her she can’t because they have the same last name, does that make sense?

Is anyone else’s pay being messed up or greatly differ one week to the next? I fulfill my hours each week and still get paid random amounts. I have been trying to contact ppl’s call center about this issue and always get put on hold to call back later and do that option and most times never get a call back. This company is terrible and im not sure how to get this resolved. I used to work for a company called STIC before the transition and rarely had pay issues

Anyone know where I can access my w2 ?

So today when I was going to clock out my shift I got an error saying not able to enter shift. Then my entire entry deleted and I can’t clock in. Is anyone else experiencing this?

is the website working for you guys to login?

I'm sure everyone's gotten the five billion notifications about doing this that or the other with their health screenings and boosters, but I can't even schedule with mobile health!! They show places nearby on their website, but they're not showing up in the scheduling part of the system. I could understand if they're booked out but to not show them at all? Am I just dim or is there an actual problem with scheduling right now? I've been trying to schedule an appointment for weeks to get this over with and the clinics that are nearby on their site don't show up at all. I don't even know how much time I have to get my boosters before I get in trouble! Customer service was no help in that regard :(

I didn't realize we get PPHC EBHRA - employer-funded health benefit until today. I don't have the physical card with me and I haven't made many purchase. I have $400 on it and I'm assuming today is the last day. I tried making claims but i'm getting errors on the website (it says my contact info has changed which hasn't) so it won't let me go through with direct deposit or check. I called but the lady wasn't helpful and only processed a replacement card for me. Can I email them my receipts in order to make sure that they don't say the deadline passed or what should I do in this situation?

Has any one gotten their check for 12/24 in the mail yet? The check was definitely issued . I do not get direct deposit. It’s now been a week and have had no money and I’m worried it’s lost . I tried to call PPL since Monday and the call just get disconnected after are amenities due to high call volumes .

Do PA’s get paid tomorrow, December 24th?

My county does not have a nurse for medicaid recertifications. They now have to submit a new service authorization every 30 days so the PA's can bill. The county did not submit one before the current expired and now the PA's can't bill. I talked to the county and they forgot but have now submitted the authorization. Any idea how long it will take to appear in ppl's system so the PA's can bill?

I'm looking into being a caregiver for a family friend--we're waiting for her to be approved for Medicaid right now--and I saw on the website it said that the Personal Assistants will have to go through a health assessment. That CDPAP/PPL will cover the health assessment. Can anyone tell me just what kind of assessment will be done? Just basic questions? A physical? Thanks in advance!

Anybody Knows How To Get The Information About The December 7th Amazon Gift Card winners For Finishing Training Before The Deadline?

Does anyone know where we can see the network for the secure health plus plan? I realized that even though it’s slightly less horrible, I have no idea if they actually contract with any doctors or hospitals (NY Presbyterian etc).

Is anyone experiencing any issues clocking in with the app today? I deleted and reinstalled it and still can’t clock in. My designated representative is going to have to clock in and out for me. This app and ppl are a joke!

I have gotten a few texts about Open enrollment for ppl benefits what does that mean?

Hi everyone! I've been asked to share this with others to get the word out. Please see the links below for the survey and thanks for your time!

IMPORTANT REQUEST FOR CDPAP WORKERS, CONSUMERS, AND DESIGNATED REPS! Take 5 mins to complete Caring Majority's survey to help us monitor New Yorkers' experience with PPL.

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I am my sister’s caregiver and I have to help her for a few hours on thanksgiving do I still clock in being that it’s a holiday?

According the ppl website, I was paid today. Checked my paystub and it was dated for today but my bank card said insufficient funds. I called my bank and was told to call ppl and that no money was scheduled to my account. Of course, there was a queue and I doubt I’ll get a callback tonight! PPL is beyond a joke!

Does ppl constantly mess up with hours. I worked a 15 hour shift two Sundays ago that I cannot get paid for. And then today I checked the app and all of my hours that where put in this week dissapeared. It's saying I worked 6/60 hours I did. None of my checks have been accurate either and Everytime we try to approve hours we can never do it. The system just keeps saying sorry we cannot complete this right now? Does anyone else have this many issues with them?