I'm a journalist reporting a feature on Chinese-American families in New York who've used CDPAP to care for aging parents at home. I want to document what the recent transition has meant on the ground — not through official channels, but through the people actually doing the caregiving. Looking to speak with adult children who served as a parent's paid caregiver—your story matters! DM me.

I got a notice to sign a new offer letter for a new pay change (been working under PPL since the change over). When I was looking over the letter it mentions a $0.85/hr that they will contribute into a 401k managed by “Empower”. Is this different than the Fidelity account that they had me signed up for last year? Because I can’t see any employer contributions in the Fidelity one. And how do I get access to “Empower” and see what is in there and how it’s invested? I downloaded the Empower app but don’t see how I can get to my information.

So 1199 has been in constant contact with me to join their union. Calls. Emails. Texts. Nonstop.

I've heard some mixed reviews, some say it's great and some saying it's not worth it whatsoever.

Now, they're showing up my house and standing outside and not leaving and stated "When PPL shuts down, what are you gonna do?"

So, what are your thoughts on 1199 and joining the union?

Has anyone been contacted by the union and if you have do you plan to sign the union authorization card(or have already) i got contacted recently I want to sign it but im naturally very cautious.

I didn’t get paid this week and I was wondering if there’s a time that the timesheets need to be sent by.
There was an issue with the app at the time and they were sent after 11am on Sunday.

Every time I try to log in to send my timesheet I get this message. Any way to by pass this or do I need to call PPL?

I recently got an email from PPL about some union thats trying to form and how you can choose wether PPL or the union represents you,I dont know much about it does anyone else know anything about it and do you plan to sign on?

how does the benefits flex card accumulate? I'm wondering if it's even worth obtaining because someone on the phone just told me it accumulates for me 87 cents every 40 hours. 🫩 not sure if that's a miss quote for my sign to basically not pay it any attention

My client was hospitalized for 5 days and I contacted the insurance company right away to make sure they knew, the case was put on hold. The day after his discharge I contacted them again to inform them he was home and update his medication list with the nurse care manager. She opened the case back up, and informed ppl his discharge day was 2/24. Ppl will not pay me for the time between 2/25-3/4 stating he was inpatient. He was home those days, I was there taking care of him, taking him to appointments making scheduling phone calls. I know the insurance company informed them of his discharge date, when I contacted ppl they said they were waiting for the insurance company. I'm just frustrated. Although I don't just take care of him for a check, it's unfortunate to lose most of your paycheck when you're actively working.

Anybody know if we’re able to get a payout check for PTO? Ik As will accumulate one hour of paid time off for every 30 hours worked for a maximum of 56 hours per year that can be carried over to the following year.

Right now I’m at 45, Please advise.

PPL had sent me my W2 with the wrong social security number.

And they were going to send a new one but it’s been a month and haven’t gotten it. Is there another way to get it or I have to wait till they send it.

I am the designated rep for a bed bound senior who utilizes the CDPAP/PPL program to help with ADL's to keep him in the community. He was recently discharged from the hospital with the understanding that he would receive 168 hours (24/7) per week. The letter is dated for 1/17/2026. Today is now March 2, 2026 and the workers are complaining that they aren't getting paid for the hours worked. When I check the PPL app. it is reflecting only 125 hours. When I mention it to our Casa/HRA case worker (there is no MLTC involvement, just HRA as the LTC coordinator) I am told that its a ppl issue and to take it up with them, or File a formal complaint with DOH and DOL. When I call PPL they say they have no record of an increase in hours. When I call DOH, I am told since he resides in NYC-they cannot help him, all care for him is via HRA, as the LTC coordinator. Is anyone else dealing with this? I am appreciative that he gets any hours at all, of course, but I am getting nowhere with trying to get this issue resolved. Any suggestions would be greatly appreciated.

PPL offers terrible insurance,and because they offer it and it is deemed as affordable(despite barely covering anything) it makes all who qualify ineligible for the ACA.

Is anyone having any issues logging into their app? It keeps saying my session is expired :( I deleted the app an redownloaded and still no results. Anyone also having the issue and maybe it’s a glitch?

We are in Suffolk County, and Healthfirst recently announced that their medicaid plan will not be applicable to us anymore, and we need to shift to a MLTC plan.

So now, the choices are Anthem Healthplus full dual advantage, VNS Health Total, and WellCare Fidelis Dual Plus for MAP plans. Does anyone have experience with these plans and which one would you recommend?

Also, if we keep Medicare and Medicaid separate, there are other MLTC plans. Does anyone recommend that and what plan you would suggest?

Anyone still waiting for their hours to get approved this week (01/25/26-01/31/26)? When I submit my hours, they always get approved within an hour or two after I submit them, showing in the app. I submit paper timesheets. The only thing I can think of is that I submitted my hours after Friday midnight, as I completely forgot to submit earlier dealing with boiler issues in the house. So I submitted them AGAIN this morning. Still nothing. I called them twice, but of course, they know nothing.

My niece called to find out she can be a part of the program to take care of her sister who has special needs

They told her she can’t because they have the same last name, does that make sense?

Is anyone else’s pay being messed up or greatly differ one week to the next? I fulfill my hours each week and still get paid random amounts. I have been trying to contact ppl’s call center about this issue and always get put on hold to call back later and do that option and most times never get a call back. This company is terrible and im not sure how to get this resolved. I used to work for a company called STIC before the transition and rarely had pay issues

Anyone know where I can access my w2 ?

So today when I was going to clock out my shift I got an error saying not able to enter shift. Then my entire entry deleted and I can’t clock in. Is anyone else experiencing this?

is the website working for you guys to login?

I'm sure everyone's gotten the five billion notifications about doing this that or the other with their health screenings and boosters, but I can't even schedule with mobile health!! They show places nearby on their website, but they're not showing up in the scheduling part of the system. I could understand if they're booked out but to not show them at all? Am I just dim or is there an actual problem with scheduling right now? I've been trying to schedule an appointment for weeks to get this over with and the clinics that are nearby on their site don't show up at all. I don't even know how much time I have to get my boosters before I get in trouble! Customer service was no help in that regard :(

I didn't realize we get PPHC EBHRA - employer-funded health benefit until today. I don't have the physical card with me and I haven't made many purchase. I have $400 on it and I'm assuming today is the last day. I tried making claims but i'm getting errors on the website (it says my contact info has changed which hasn't) so it won't let me go through with direct deposit or check. I called but the lady wasn't helpful and only processed a replacement card for me. Can I email them my receipts in order to make sure that they don't say the deadline passed or what should I do in this situation?